Nice online casino I like to play. With a wide range of possibilities. Customer service is top, especially when you’re a member of the VIP programm. 24/7 support.
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Review summary
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What people talk about most
Reviews shaping this summary
Games are varied and withdrawals are fast. Jacktop feels like a reliable and seamless platform
Company replied
tried live blackjack, dealers are friendly and professional. the interface kinda reminds me of real casinos, which adds to the vibe. verification took a bit longer than expected, but withdrawal went t... See more
Company replied
Very helpful and walk me through the whole experience very well
Company details
Written by the company
Jacktop Casino is an online casino that offers a variety of games for players to enjoy, including slots, table games, and live dealer games. The casino is licensed and regulated by reputable authorities, ensuring fair and safe gameplay. Jacktop Casino also offers a range of bonuses and promotions to help players maximize their gaming experience. The website is user-friendly and accessible on both desktop and mobile devices, making it easy for players to enjoy their favorite games on-the-go. Customer support is available 24/7 to assist with any queries or concerns. Overall, Jacktop Casino provides a fun and secure online gaming experience for players of all levels.
Contact info
, , , Hungary
- support@jacktop.com
- jacktop.com
3.9
Great
379 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
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Top application , fast , clear and lots of slots...
This site is a very fast and smooth operating online casino, they have all the newest live games, and very important to say is , that you are not limited in where to put your bonus money...
The only reason I don t give this casino five stars , is that they ask document s when you want to cash out, that will take a few days, in other casinos is this with instant bank transfer...
But when you are starting with online gambling, and you have not yet an id card available, you CAN still start PLAYING...
That good be a real + , because gamblers dont have often much patience...
This is a true experience evaluation...
By a real consumer ....
Sikko Frank Wieringa
November 28, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for sharing your detailed experience with our online casino.
We understand and appreciate your feedback regarding the document verification process for withdrawals. While we aim to ensure the security of transactions, we will take your comments into consideration as we continually strive to enhance our services.
If there's anything specific you'd like to share or if you have further feedback, please feel free to reach us out. We value your input and look forward to providing you with continued enjoyable experiences.
King Regards,
Jacktop Casino.
This casino is fake
This casino is fake. They reduced money from my bank account without my permission . I contacted my lawyer and IT manager, we will make an appointment with the ABN AMRO bank to start official investigation. I will close this casino!
November 27, 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Firstly, we apologize for any inconvenience you may have experienced. Our team is dedicated to investigating and resolving such matters promptly.
To assist you further, please, contact our support managers about that and identify your review, so we can investigate that issue for you. We are committed to addressing and resolving this issue to your satisfaction.
We value the trust of our players, and we assure you that we will fully cooperate with any investigation to ensure a fair resolution.
Thank you for bringing this to our attention, and we look forward to resolving the matter promptly.
King Regards,
Jacktop Casino.
Special thanks for Sandra
November 27, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for your kind words about our staff !
We're delighted to hear that Sandra has made your experience special while visiting our casino.
If there's anything specific you'd like to share or if you have further feedback, please feel free to reach out. We appreciate you as our player and look forward to continuing to provide excellent service.
Special thanks for choosing us!
King Regards,
Jacktop Casino.
Jacktop provides the best slots and vip service
Jacktop provides the best slots and casino games on the market, it’s an absolute pleasure to play on their website. The give the best promotions you can get and every tuesday you get a cashback. But the best feauture of their site is their vip club! You get assigned a personal vip manager who helps you out whenever you need help or assistance. My vip manager, Sandra is an absolute delight. I can her day or night, she always very speedy reacts to my messages. Is makes playing so much more relaxing and fun knowing Sandra is always There for help!
November 27, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to share such a glowing review of your experience at our casino.
Your appreciation for our promotions, including our cashback, is truly valued. We're particularly thrilled to hear your positive feedback about our VIP club. It's fantastic to know that having a personal VIP manager, has added to the pleasure of your gaming experience. We strive to provide a personalized and responsive service, and we're pleased to hear that Sandra has been an absolute delight in assisting you promptly day or night.
If there's anything specific you'd like to share or if you have further feedback, please don't hesitate to reach us out.
King Regards,
Jacktop Casino.
Sandra is the best vip manager
Sandra is certainly the very best VIP manager, always very generous with bonuses, she always answers super quickly, she is never afraid to help you! I think she's great and I recommend Sandra to all of you, she's really great. Furthermore, jackpot itself is also very nice to play, it is a good website, few problems or errors, it is very clear!
November 27, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to share your positive experience with us!
We're thrilled to hear such high praise for one of our VIP manager. It's fantastic to know that Sandra has been providing you with exceptional service, being generous with bonuses.
We appreciate your recommendation, and we're delighted that you find the overall experience on our website enjoyable. Your feedback motivates us to maintain the highest standards of service and to continue creating a clear and problem-free gaming environment.
King Regards,
Jacktop Casino.
Fast and corect help for Lucas !!
November 27, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for sharing your positive experience with our casino, especially regarding the fast and correct assistance provided by our manager.
Delivering prompt and accurate help is a priority for us, and we appreciate your acknowledgment of Lucas's efforts. If you ever have more feedback or if there's anything else we can assist you with, please feel free to let us know.
We value your support and look forward to providing you with excellent service in the future.
King Regards,
Jacktop Casino.
You can use this text as an example🤩
You can use this text as an example🤩
-Fast and correct help from Lucas!
-Extremely user-friendly interface.
-Great games and fast payouts.
November 27, 2023
Unprompted review
Reply from Jacktop Casino
Hello there!
Thank you for taking the time to share your feedback! We're delighted to hear about your positive experience with our casino.
We're thrilled that our manager provided you with fast and correct assistance. Our customer support team, including Lucas, is dedicated to ensuring our players have a smooth and enjoyable experience. It's fantastic to know that you find our interface extremely user-friendly. We prioritize user experience, and your appreciation of the interface is rewarding.
Fast withdrawals are a priority for us also , and we're pleased to hear that you've experienced prompt them.
Have a good rest of the day !
King Regards,
Jacktop Casino.
I like the games
I like the games. And communicatie is also good with victory
November 26, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to share your thoughts with us!
We're delighted to hear that you enjoy our games, and we appreciate your positive feedback on the communication with our team. Providing a great gaming experience and effective communication are priorities for us, and we're thrilled to know it's resonating with you.
We value your feedback and look forward to continuing to provide you with an enjoyable experience in our casino.
King Regards,
Jacktop Casino.
This casino is oke,
November 26, 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for sharing your feedback. We appreciate your comment about our casino.
If there are specific aspects you enjoyed or if you have any suggestions for improvement, feel free to let us know. We're always working to enhance our players' experience.
Your input is valuable to us, and we hope to continue providing you with a positive gaming experience at our casino.
Have a good rest of the day !
King Regards,
Jacktop Casino.
Really trustfull casino!
Really trustfull casino!
I like playing here all the various slots.
Also the chat help is very friendly
November 26, 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for your positive review!
We're thrilled to hear that you find us to be a really trustworthy platform and that you enjoy playing our various games that we provide. We're also delighted that our chat support has been helpful and friendly. Providing excellent customer service is a priority for us, and we're glad it reflects in your experience.
We appreciate your support and look forward to providing you with more enjoyable gaming moments.
King Regards,
Jacktop Casino.
Really good casino with excellent…
Really good casino with excellent personal support from Ryan allways quick and helpful!!and fast payouts!
November 23, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to share your positive experience with our casino.
We're thrilled to hear that you find our casino really good and that your personal manger, has been excellent in providing assistance for you. Fast withdrawals are a priority for us, and we're glad to know that this aspect of our service has met your expectations. Your satisfaction is our utmost priority, and we appreciate your kind words.
Have a good rest of the day !
King Regards,
Jacktop Casino.
Reliable casino
Reliable casino, fast payout, multiple deposit options
My VIP manager is ryan and if I have a question I get a quick answer! for the rest, I get help quickly and when I transfer money I get it straight into my account, but sometimes something goes wrong and it sometimes takes a few days before you have it on your account, but otherwise it's okay and my VIP manager is the best one responds quickly and helps me with so much but I haven't won anything so far and got a bonus once and got free spins once so far but I hope I will win something more and get a lot more bonus and I believe it was the other day because an error had happened with the money I transferred, I received 20 free spins but a maximum of 0.20 per spin I just hope that if you get it you have multiple options and get more since so much money is also deposited but other than that I am happy with this casino and even if there is some problem error with deposit you will get your money safely so thank you very very much jacktop and ofcourse my men ryan vipmanager xx
July 13, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for taking the time to share your thoughts and experiences with our casino!
We're delighted to hear that you find us reliable, with fast payouts and multiple deposit options. We appreciate your feedback about the occasional delay in processing deposits. While we strive for seamless transactions, occasional issues can arise, and we're working to enhance our processes to minimize such occurrences.
Thank you for choosing us, and we hope that your luck turns around soon, bringing you more wins and exciting bonuses. If you ever have more suggestions or concerns, feel free to reach out.
King Regards,
Jacktop Casino.
hello hello there everyone
hello hello there everyone I'm Robert, the first time I visited Jacktop I thought HHHmmm and I had my reservations. but that's a wrong idea, After playing a few times I came into contact with RYAN MY VIP MANAGER I live in the Netherlands and he is somewhere else I am sure he could have been a friend of mine. ask a question - you will get an answer right away gives good bonuses, and free spins, Do you want to gamble and are unable to do so for financial reasons? he is ready for you not because he has to, but because that's how he is so friend/RYAN I'm glad I have you as a VIP MANAGER. and hope to have you as a MANAGER for many more years so people ask FOR RYAN
November 22, 2023
Unprompted review
Reply from Jacktop Casino
Hello Robert,
Thank you so much for sharing your experience with us, and a warm welcome to our casino community.
Your kind words about Ryan's responsiveness and generosity with bonuses and free spins truly warm our hearts. We take pride in providing a personalized and positive experience for our players, and it sounds like Ryan is doing an excellent job in that regard.
Thank you for being a part of our casino family. We're committed to delivering top-notch service and entertainment, and we're looking forward to many more years of providing you with a fantastic gaming experience.
Have good rest of the day !
King Regards,
Jacktop Casino.
Great casino, lots of different games, great VIP manager…
Lots of different games from several providers. Fast deposits, and I get a lot of free spins and free cash from my VIP manager Ryan. I've been playing at casinos for about 15 years now, and would surely recommend playing at Jacktop Casino
November 22, 2023
Unprompted review
Reply from Jacktop Casino
Hello there!
Thank you for taking the time to share your experience with us!
We're delighted to hear that you appreciate the variety of games we offer from multiple providers. Our team works hard to ensure a diverse and exciting gaming experience for our players.
It's fantastic to hear that you've been enjoying the perks of being a VIP with us. We take pride in providing our VIP members with exclusive benefits, including some bonuses. Ryan, our VIP manager, is dedicated to ensuring our VIP players have an exceptional experience, and we're glad to see that reflected in your review.
Have a good rest of the day !
King Regards,
Jacktop Casino.
Quick registration and immediate bonus…
Quick registration and immediate bonus funds. Also Herman good support
November 22, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for your feedback about us.
We're delighted to hear that you had a quick registration process and experienced our bonuses that include bonus funds and spins. We're also glad to read about your positive feedback about our manager, we're always trying to help you with your questions.
We appreciate your support and look forward to providing you with continued excellent service at our casino!
King Regards,
Jacktop Casino.
Very good casino!
Very good casino with fast payouts! Lots of different slots and offcourse the best VIP manager Ryan! He is a very nice person that helps whenever it needs!
November 22, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for your positive review!
We're thrilled to hear that you consider our casino good for a gaming needs of players with fast withdrawals, and you've appreciated our list of different slots. It's also fantastic to know that Ryan, your VIP manager, has been a very nice person who helps whenever needed. Providing excellent service and assistance is a priority for us, and we're delighted to see that reflected in your experience.
Feel free to contact us again whenever you have additional questions, and we will gladly answer all of them.
King Regards,
Jacktop Casino.
a very reliable site with many winning…
a very reliable site with many winning opportunities and many extras and bonuses and a personal friendly assistant Ryan who is available 24/24 via email to answer all your questions and help with every question. Fast payouts highly recommended 👌👌👌 top
November 22, 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for your glowing review!
We're delighted to hear that you find our site very reliable for you and enjoy our list of bonuses. We take pride in our commitment to providing personalized and friendly assistance, and it's fantastic to hear that Ryan has been available for you to answer all your questions. Fast payouts are a key focus for us, and we're thrilled to have met your expectations about that.
We appreciate your recommendation and look forward to continuing to provide you with our service.
King Regards,
Jacktop Casino.
Really good casino
Really good casino! The payments are most of the time instant.
The VIP system is fenomenal!
You will get your own manager for if you have any questions or need help with anything.
10/10 would recommend playing here
November 19, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for your fantastic review about our casino !
We take pride in our VIP system, and we're delighted to hear that you had a good experience with it. Providing dedicated managers for personalized assistance is a key part of our commitment to excellent service.
We appreciate your recommendation and look forward to providing you with continued top-notch service at our casino!
King Regards,
Jacktop Casino.
Quick communication
June 13, 2023
Unprompted review
Reply from Jacktop Casino
Hello there,
Thank you for your positive review!
We're delighted to hear that you've experienced quick communication with us. Providing efficient and responsive communication is a priority for us, and we're glad to know that we've met your expectations.
We appreciate your support and look forward to continuing to provide you with quick and helpful assistance!
King Regards,
Jacktop Casino.
Great variaty of games and good…
Great variaty of games and good service. I would highly recomend this casino
November 20, 2023
Unprompted review
Reply from Jacktop Casino
Hi there,
Thank you for taking the time to share your positive review!
We're delighted to hear that you appreciate the great variety of games we offer and have experienced good service at our casino.
Your recommendation means a lot to us, and we're thrilled to have you as part of our gaming community. If there's anything specific you love about us or if you have any suggestions for further improvement, please feel free to let us know.
Have a good day !
King Regards,
Jacktop Casino.
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