Unprofessional behaviour
**Subject: Unprofessional Behavior Leading to Lost Business**
Dear Richard Collier,
CEO, Jack Wolfskin
I hope this message finds you well. I am writing to bring to your attention an incident that occurred during my recent interaction with one of your sales representatives, which I believe reflects poorly on your company’s standards of professionalism.
I approached your business with the intention of purchasing several items. However, due to the unprofessional and disrespectful behavior of your employee, I made the difficult decision to cancel my purchase and avoid any further transactions with your company.
To clarify, unprofessional behavior, in my view, is when a potential customer is ready to make a significant purchase but is deterred by the conduct of your staff. This not only results in a loss of immediate business but also damages the long-term reputation of your brand.
I wanted to bring this to your attention personally, as I believe it’s important for you to be aware of how your employees’ actions directly impact your company’s success. I hope that appropriate measures will be taken to address this issue and ensure that future customers do not encounter similar experiences.
Thank you for your time and understanding.
Sincerely,
Arun Gupta