J-435

J-435 Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Jacuzzi®

www.jacuzzi.com/en-gb

1.3K Reviews

4.2

The information on this page is based solely on product reviews written by customers of Jacuzzi® via Trustpilot.


Here’s what people highlighted

Quality

4.5

43 ratings

Value for money

4.2

43 ratings


All reviews


Rated 2 out of 5 stars

Purchased this as multiple reviews stated ‘Best on market’ Delivered with wrong side panel. Wrist jets rattled spoiling quiet enjoyment, only to be told that this is a known issue which is being worked on by they can’t give me a date to fix. High level of insulation advertises lower energy consumption but haven’t used the product as much as I would have liked but still 250kwh over the month.

Quality: 2
Value for money: 2
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Reply from Jacuzzi®

Hello Andy

Thank you for your review, as discussed over the telephone we are working hard to resolve your issues and concerns. We will be in touch with you as soon as an update becomes available. Thank you for your ongoing patience.

Kind Regards
Jacuzzi Customer Care

Rated 3 out of 5 stars

Main control panel failed within 2 months and the music system a month later.

Quality: 3
Value for money: 3
Rated 4 out of 5 stars

Overall good tub. However, I had the Jacuzzi 335 and the JLXL prio to this tub and I feel the power of the jets are not as strong on the 435 for some reason

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Very pleased with the J-435. Well worth paying the extra for a reputable product. Definitely helps with my Rheumatoid and back fractures. So relaxing.

Quality: 5
Value for money: 5
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Reply from Jacuzzi®

Thank you for your postive feedback, Eileen - I'm pleased to hear that you have been enjoying the hydrotherapy benefits the J435 provides. Great choice! 🤩

Kind Regards
Jacuzzi Customer Care Team

Rated 5 out of 5 stars

First class service

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Excellent quality jets and manufacturing. Customer service also very good with regular updates throughout the ordering and delivery process. Would definitely recommend.

Quality: 5
Value for money: 4
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Reply from Jacuzzi®

Hi Andy,

Thank you for taking the time to write such a pleasant review. At Jacuzzi, we pride ourselves in the quality of our products as well as providing exceptional customer service, we’re so pleased to hear that this has been reflected in your experience!

Kind Regards
Jacuzzi Customer Care Te
am

Rated 5 out of 5 stars

Beautiful looking hot tub with fantastic powerful jets. A spa massage in a tub

Quality: 5
Value for money: 5
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Reply from Jacuzzi®

Thank you for your review Tracy, we're delighted to hear you are benefiting from the hydrotherapy element of your spa. 🤩

Kind Regards
Jacuzzi Customer Care Team

Rated 3 out of 5 stars

Delivered cracked 4 breakdowns in less than a year and comparable models half the price. Service very patchy and faced with the same decision I wouldn’t buy again. A very generous 3 star rating very close to 2 stars

Quality: 3
Value for money: 2
Rated 5 out of 5 stars

Relaxing and comfortable we upgraded to a lay down position and are really pleased we did.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Great looking and easy to use!

Quality: 5
Value for money: 5
Rated 2 out of 5 stars

The Jacuzzi itself is great but Jacuzzi service severly lets it down. I have been holding off reviewing to give them a chance to correct the faults but almost 6 months in one of the rear speakers still isn't working (from new) and still awaiting the redesigned jets. The latest engineer to visit swapped out the speaker with a working spare he had on his van but there was still no sound. He tried two new receivers but neither would connect. He said that he would order a new wiring loom and receiver in addition to the speaker and anticipated a two week delivery. The next day Jacuzzi service closed my complaint saying that it had been resolved and I have heard nothing since! Not very good for a premium product.

Quality: 4
Value for money: 2
Rated 5 out of 5 stars

Looks great and very much enjoying the purchase!

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

It is very good quality and everything is so adjustable to suit both of us

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Numerous faults from start to date

Quality: 1
Value for money: 1
Rated 4 out of 5 stars

Looks good and a nice place to refresh your body. Plenty of options and comfortable seating arrangements. After sales very good, however, water treatment is difficult. In general use approximately 12kwh per day, draining/cleaning operations approximately 30kwh.

Quality: 4
Value for money: 3
Rated 5 out of 5 stars

Very pleased good product,

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Best money I ever spent and excellent after purchase support from jacuzzi manchester

Quality: 5
Value for money: 4
Rated 5 out of 5 stars

a quality product which is simple to use

Quality: 5
Value for money: 4
Rated 4 out of 5 stars

Very good hot tub. Reliable and stylish

Quality: 4
Value for money: 3
Rated 5 out of 5 stars

Great product great service, what more do you want or need?

Quality: 5
Value for money: 4