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Jade Finance Reviews 

154
•
TrustScore 5 out of 5

4.8

Finance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful advice, guiding them expertly, and keeping them well-informed at every single step of the entire loan process. People consistently appreciate the extremely fast response times, highly professional support, and exceptionally smooth, stress-free application journeys from start to finish. Some reviewers were not happy with unexpected fees or notable communication gaps during their financial applications. Clients specifically mentioned instances where potential loan options were not thoroughly discussed upfront, surprise broker fees appeared late in the stage, and procedures occasionally faced frustrating delays impacting credit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful representatives who make... See more

Service

Customers had positive experiences with service, frequently highlighting fast loan approvals, smooth... See more

Customer service

Users describe positive interactions with customer service, highlighting that reviewers found support teams... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process is... See more

Response time

Consumers find response time to be positive, highlighting fast updates and prompt answers to questions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience from start to finish with a successful home loan application with Khane. When others said it couldn't be done they figured it out. Communicating with me every step of the way, would... See more

Rated 5 out of 5 stars

Luke Buckby made the whole process flow so smooth, working in with our equipment provider and ourselves. It was such an easy process and Luke was always there if I had questions and very knowledgeable... See more

Rated 5 out of 5 stars

Worked rhys at jade finance to secure a loan for a motorbike. Very fast response. Plenty of communication and very easy to deal with. Helped throughout the whole process and was always able to answer... See more

Rated 5 out of 5 stars

Josh went over and above to assist with any questions and explained anything that I may have had any issues in understanding. All responses where answered in a extremely short time period, shoul... See more

Company details

  1. Finance Broker
  2. also in
  3. Car Finance and Loan Company
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

Our team compares loan options from over 60+ lenders to find you the best deal in the market so you can focus on getting your dream asset faster. Unlike typical lenders who leave you with a large amount of paperwork, only to then be let down by long waiting times, we work for you to save time, hassle and frustration. At Jade Finance, we provide our clients with a seamless process and ensure that you're able to enjoy your new asset sooner. Sourcing workable business finance solutions and cheap personal loan options can be time-consuming, confusing and in many situations – discouraging. Navigating your own way through the complexities of today’s financial sector can be challenging for even the most finance-savvy person. And who’s got the time to wait endlessly ‘on hold’ to get loan quotes from enough banks and lenders to ensure you’ve got the best deal! With no obligation to accept any offered loan amount, we make the process easy and hassle-free. Interested? Give our team a call on 1300 000 008 or head to www.jade.finance

Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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4.8

All reviews

(154)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

David

Easy no fuss application with a fast outcome. Very helpful staff and a good interest rate.

August 1, 2026
Rated 5 out of 5 stars

Adam at Jade is great

Adam at Jade is great - fast, professional and took all the fuss out of me trying to navigate the options. He gave great advice and did all the heavy lifting ☺️ definitely recommend Jade

July 9, 2026

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