Jadore Hair Supplies Reviews 

50
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I’ve used so many different hair extensions over the years, but nothing compares to Jadore Hair 🤍 The quality is honestly next level!! They feel so soft, blend perfectly, and still hold their st... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful high quality hair that lasts for a very long time. The hair care products are very luxe and extend the hair life too. Jadore is always consistent and delivers the same amazing qua... See more

Company replied

Rated 1 out of 5 stars

I bought invisible brown tape in extensions just over 4 weeks ago (have had them professionally installed 3 weeks ago) and they are the driest and most matted hair I've ever used. They constantly need... See more

Company replied

Rated 5 out of 5 stars

From the moment you walk in , the salon staff are so welcoming and you feel like you are at a luxurious spa. They offer you a beverage (coffee, champagne, you name it) then take the utmost time to get... See more

Company details

  1. Hair Product Store
  2. Clothing Store

Information provided by various external sources

Select and buy affordable premium hair extensions online at Jadore Hair Supplies. 100% Remy double drawn, large selection of colours and more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

50 reviews

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3.7

All reviews

(50)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Jadore hair is by far the best quality…

Jadore hair is by far the best quality hair extensions in Australia!

August 20, 2023
Unprompted review
Jadore Hair Supplies logo

Reply from Jadore Hair Supplies

Hi Jenny,
Thank you so much for taking the time to leave a lovely review! We pride ourselves in supplying the best quality products for our beautiful customers.
- Team Jadore x

Rated 5 out of 5 stars

J’adore 💗 The best products and…

J’adore 💗 The best products and customer service.

June 2, 2023
Unprompted review
Jadore Hair Supplies logo

Reply from Jadore Hair Supplies

Hi Leah,
Thank you so much for taking the time to leave a review. Our goal is to ensure your satisfaction with our products and service we provide. - Team Jadore x

Rated 5 out of 5 stars

Best hair extensions and the only hair…

Best hair extensions and the only hair extensions I will use! Amazing quality and everyone thinks it's real.

August 16, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Thank you for the wonderful feedback Emma, we love hearing this :)

Rated 5 out of 5 stars

Best quality hair and amazing customer service

Best quality hair and amazing customer service. You will most definitely not go anywhere else for all your hair needs/supplies once you experience the quality of Jadore Hair Supplies. 💖

August 15, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Thank you for the wonderful feedback Letitia, we love hearing this :)

Rated 5 out of 5 stars

From the moment you walk in

From the moment you walk in , the salon staff are so welcoming and you feel like you are at a luxurious spa. They offer you a beverage (coffee, champagne, you name it) then take the utmost time to get to know you & what you are hoping to achieve with your hair. I loved my colour and have always had a wonderful experience in the salon. Would highly recommend to any girls looking for amazing color, a little extra volume or length with extensions, or a pamper with an epic blowout.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality extensions

Amazing quality extensions. Mine are 8 months old now and still amazing 🤩

December 20, 2022
Unprompted review
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Reply from Jadore Hair Supplies

Thank you for the wonderful feedback Mia, we love hearing this :)

Rated 5 out of 5 stars

Best quality hair and tape!!

Best quality hair and tape I have used highly recommended!! Far superior to other brands 👌

October 16, 2022
Unprompted review
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Reply from Jadore Hair Supplies

Thank you for the wonderful feedback Roxy, we love hearing this :)

Rated 5 out of 5 stars

Long-term customer

After many many years of searching around for the perfect hair extensions, I came across Jadore’ through word-of-mouth from my fellow hairdressing friend. I had my own business for many years, focusing on her extensions. The quality of the hair would last up to a year and a half. Sometimes I even had clients stretch it out two years. Since no longer working on salon floor, I have continued to use the hair in my own head, the quality and the shine never disappoints
My hair always blends so seamlessly. The hair is nice and full from root to tip.
For anyone, looking for a new salon or just a new hair supplier do yourself a favour and check them out !

August 15, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Hi Leecy,
Thank you so much for taking the time to leave this amazing review we are so pleased to hear you and your clients are loving our extensions. - Team Jadore x

Rated 5 out of 5 stars

Highly Recommended

I have purchased a number of hair extensions from Jadore and could not be happier with my purchases! The quality is outstanding and they blend seamlessly with my natural hair and look incredibly natural. Ordering was smooth and delivery was prompt. Customer service was exceptional and the staff were knowledgeable in helping me choose the perfect shade. I would highly recommend Jadore Hair Extensions for anyone looking for high quality extensions.

June 30, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Hi Lovely,
Thank you so much for your glowing review, It's incredibly rewarding to know that you are loving our hair and have had an exceptional experience with our customer service team. - Team Jadore x

Rated 5 out of 5 stars

We stock Jadore in our salon and all of…

We stock Jadore in our salon and all of our clients love the hair and the product. Great quality and great customer service.

August 9, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Hi Cassie,
Thank you for sharing your amazing feedback with us and we are so pleased to hear all of your clients love our hair and products! - Team Jadore x

Rated 5 out of 5 stars

The best quality

These are the best quality hair extensions I've ever used by far! The hold curls so well, and still look amazing after 10 months. Highly recommended.

August 1, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Hi Olivia,
Thank you for your beautiful feedback! We pride ourselves in having the best quality hair extensions and love hearing our customers positive experience. - Team Jadore x

Rated 1 out of 5 stars

The products are ok-ish (certainly not…

The products are ok-ish (certainly not Russian hair as claimed) but the customer service is appalling. They come across as though they just can't be bothered with you and are less than helpful. When questioned politely about this to try and resolve the issue I was just given the "your feedback is important to us" but no resolution nor apology

July 3, 2023
Unprompted review
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Reply from Jadore Hair Supplies

Hi Kellie,
Thank you for taking the time to leave a review. We take customer feedback seriously, as it helps us identify areas for improvement and make any necessary changes. We're truly sorry to hear that your experience did not meet your expectations. We strive to provide exceptional customer service and ensure that each customer's experience is positive. We hope to have you back in the future and rectify your experience with us. - Team Jadore x

Rated 1 out of 5 stars

Worse hair experience of my life

Worse hair dye of my life. Would never go here again. Please do not go here! I have never left a bad review but I am 27 years old and had my hair dyed all my life. This place left the bleach on my hair for 3 hours including application! I researched and reached out to hairdressing friends and stated bleach should NEVER be left over 45 minutes. My hair is subsequently completely fried and broken and I am going to have to spend lots of money to repair. They refused any kind of refund. They were also late. I was in the salon 4.5 hours and I had to leave for an appointment without my haircut. They told me “it takes as long as it takes” and “it’s because you’ve got dark hair”. My hair isn’t dark. It’s got old balayage. I’ve had balayage 10+ times and I’m happy it takes 3-4 hours. Never in my life 4.5 without my haircut, and this is only because I stated I had to leave. I’ve emailed them and seen reviews where all they do is make excuses for their actions, rather than accepting everything they do. I tried to sort with them prior to leaving this review but they told me just to go back to my usual salon. I could list many things wrong about this salon, but mostly I do not expect to come away with much more damaged hair than I came in with. Very upset and disappointed

September 29, 2020
Unprompted review
Jadore Hair Supplies logo

Reply from Jadore Hair Supplies

Hello Grace, So sorry to see you have had a bad experience, however I think you may have us confused with a salon. We are a Hair Extension Supplier, selling product to hair salons. We do not have a salon location, or perform hair services such as colour and haircuts. I hope you find a resolution to your above complaint, but can I ask that you remove this review as it isn't actually pertaining to our business?

Thankyou so much and best of luck with your hair journey
The Jadore Team x

Rated 1 out of 5 stars

FAKE! I spent over $1000 on a head of…

I spent over $1000 on a head of “Russian” weft hair.
I curled it once, the day after it was put in, and the hair completely melted and snapped across the bottom.
I’m devastated, I assumed the cost was a reflection of quality- in this case- it’s not.

Go elsewhere, please.

They asked me to send back the hair (which is attached to my head) for them to “assess”
I just wanted to return and have it refunded.

I now need to remove and replace all the hair and dispute their company through Fair Trading.

The hairdressers/stockists listed on their site are half fake. I found more than 10 salons on their site in my state alone who do not use their hair.

They attempt to place their own refund laws when you purchase through their website, contrary to Aus consumer laws.

Horrible company, horrible hair, don’t make my mistake!!

May 7, 2020
Unprompted review
Jadore Hair Supplies logo

Reply from Jadore Hair Supplies

Hi Claire,

Thank you for taking the time to leave your review. We hold both client satisfaction and feedback as the upmost of importance, as this gives us the opportunity to continue improving both our products and our customer experience.

It is also of equal priority to us here at Jadore that our hair is consistently of the most premium quality, however we are always open to any returns to assess the hair, if you do not feel it meets your reasonable expectations . I can understand your frustration, however our promise to any Jadore customer is that we work diligently with you to come to a quick, positive and amicable resolution for you.

Our returns process is very simple, all we require is to receive either the hair in its entirety (or if like us you cant bear to go without your long locks) a portion of the hair in question, in at least an 8cm length, for a quick assessment along with a photo of the issue being experienced. We can then take whatever appropriate measures are needed to get you a replacement or whatever other solution is required. As with all product retailers however, we do need to have the product in question either visually or physically assessed first to action any returns.

If you could please send those photos of the fault being experienced to info@jadorehairsupplies.com.au, where I will provide a return label for your sample so it is of no cost to you, then I would be happy to personally expedite your return in order to get this done quickly for you.

For your peace of mind we can confirm that our hair is 100% Russian, 100% Cuticle Remy and is described correctly on our website, being strictly quality controlled before being accepted into our warehouse. All our company policies and practises are aligned with Australian Consumer Laws & Fair Trade.

Rated 5 out of 5 stars

AMAZING

Amazing hair, amazing service. Love everything about Jadore!

February 7, 2019
Unprompted review
Jadore Hair Supplies logo

Reply from Jadore Hair Supplies

Thank you so much for your lovely review, Haylee!
- Team Jadore xx

Rated 5 out of 5 stars

Love these

Love these. they feel amazing

February 5, 2019
Unprompted review
Jadore Hair Supplies logo

Reply from Jadore Hair Supplies

Hi Whitney! Thank you so much for your review, we're thrilled you're loving our hair!
- Team Jadore x

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