Jake Shoes Reviews 

54
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Really impressed with Jake Shoes. Bought some boots I've wanted for a while which were no longer on the brand's website. Super quick delivery and great prices, will definitely be using this company ag... See more

Rated 5 out of 5 stars

Absolutely love this shop! Only ever bought online but the selection of footwear/brands is fabulous! Great prices & even better sale prices! Purchased all my summer sandals earlier in the year & just... See more

Rated 1 out of 5 stars

Don't bother buying from here they take your money but expect a 20 percent discount to be ok on a pair of trainers less than a week old where the leather has come off the front scuff or not for 52 pou... See more

Rated 5 out of 5 stars

Great service from Jake Shoes. Manchester based retailer. I have been searching for a pair of Uggs my daughter wants but couldn’t find any available in her size. Came across Jake Shoes who had her siz... See more

Company replied

Company details

  1. Shoe Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Shop online for mens and womens shoes, boots and trainers at Jake Shoes from top brands including Converse, Ugg, Vans, Dr Martens and many more.


Contact info

3.8

Great

TrustScore 4 out of 5

54 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(54)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful, friendly staff!

The staff in the shop are really knowledgeable and friendly, really helpful and happy to offer their advice.
Came in a bit unsure on how Dr Marten’s fit and the staff reassured me and made recommendations on what to expect breaking them in and how to get the perfect fit.
Thankyou so much and will definitely come again!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

All round great

Ordered Skechers in 2 sizes as wasn't sure which to get. Parcel arrived quickly and had the correct items in. The returned pair were refunded 2 days after I sent them back. The price of the shoes bought was good too. All been great.

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

Don't bother buying from here they take…

Don't bother buying from here they take your money but expect a 20 percent discount to be ok on a pair of trainers less than a week old where the leather has come off the front scuff or not for 52 pounds and that's for a child's pair is disgusting . Never again

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, personal and super efficient in dealing with my issue swiftly. Well done to all the staff involved, thank you. I would highly recommend this company, other companies need to take training from these guys!!!

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

Fantastic company!! Dr Martens were in the sale and in my size, they were sold out elsewhere! Ordered on friday and were here on monday! I also received update emails and texts! Will definitely use this company again! Highly recommend! Thanks again Jake Shoes!

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough!

Cannot recommend highly enough!
Went out of their way to ensure I got my order in time for a big occasion at very last min! Do not hesitate to buy from this company I’m so glad I found them!

Thank you Jakes Shoes

April 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and fast shipping

I ordered a pair of Dr Martens from their website on Jan 14 and it reached me, from the UK all the way down to New Zealand on Jan 31 ! Fast shipping with tracking and signature, takes PayPal for more safety, ships in 24hrs after the order was put through ! Ticks all the boxes so I recommend :)

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

I bought some soft leather black dr m…

I bought some soft leather black dr m boots a few weeks back and the eyelet round the lace came loose.
Couldn't have asked for better service and care that these guys gave me to get them to me and replaced during this mad pandemic.
Thank you, you are now my all time favourite shop

January 18, 2021
Unprompted review

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