JAKI London Reviews 10,719

Jaki 's garments flow beautifully and although they are made to fall quite loosely I found the pants bias elastic waist genet in plum size S are cut quite small around the waist and hips and to get t... See more

JAKI have the most beautiful, elegant clothing, so unique with a huge variety. All of my clothing is delivered in a timely fashion to Victoria in Australia, items are presented in perfect condi... See more

Jaki customer service is absolutely fantastic. Very prompt response regarding sizing and very helpful with my query. I felt assured with my purchase. I can’t wait for my order. Thanks Rosy for your he... See more

These days I’m rarely wowed but I must say the clothing quality - beautiful fabrics - beautiful design at affordable (not cheap) prices made me order and reorder. What surprised me is the speed of d... See more

Lets start with what I Liked. Delivery was good, swift, packaging was good. I have been following Jaki for awhile on insta before I committed to buying - loved the Insta. For some reason the product... See more

First, the website is simple. Next, the arrival is extremely expedient , which makes a difference. Next the quality is impeccable. Last but best: I always look fabulous. Though I model, wherever I am... See more

Love all the pieces from Jaki! I have loved this company for awhile, the design, quality and beauty of the clothes is unmatched. I recently had a very well executed customer service experience with... See more

Recently I needed to contact JAKI Customer services regarding materials used in their clothing and ethnicity. I had a reply back from them within the hour with all the answers in detail to my questi... See more

This was my first experience ordering from Jaki. Truthfully, I was so nervous because I had never heard the name before, no one recommended them to me, the items were pricey, it was an international... See more

Ordered a beautiful long line cardigan from JAKI! It arrived very promptly and beautifully packaged! Their customer service is second to none! Looking forward to many future purchases!

I absolutely love Jaki’s pieces. I’ve always been very happy with my orders, and receive compliments when I wear them. When a small issue came up with one of my recent orders (which can happen anywhe... See more

This was my first order from JAKI, which went astray with Royal Mail. As I needed my purchase urgently, Rosy from customer services ensured that a second order was sent immediately. I was delighted wi... See more

Elegant styles, gorgeous colors, make for an exciting building blocks of a wardrobe. Would be nice to have more fabrics that have a greater % of natural fibers in comparison to synthetic. It is ok if... See more

The jumper and sweater set I ordered is of great quality, beautiful material. I originally ordered a medium in the jumper which is my normal size but found it to be too large, of course I ordered a si... See more

I still haven’t received my parcel. This is the third day I am scheduling the delivery and still cannot receive it, because FedEx just does not deliver on the day when the delivery is scheduled. It is... See more

I can’t speak to the clothes yet. I only ordered yesterday. But my order was intervened by Shop, who had the wrong address in my profile and their protocol complicated the process. JAKI doesn’t list c... See more

My experience ordering on line with Jaki has been nothing short of excellent. My 2nd order hasn't been delivered yet but so far the delivery seems to be sooner rather than later. FedEx the courier t... See more

The pants were too short and the turtle neck top was so much material that it felt claustrophobic. They charged me almost $50 in return shipping! On top of the fact that the communication was horrib... See more

My experience has been great!! I had trouble with the website while placing my order. Not only were they responsive in answering timely, they followed up a couple of days later to make sure that my or... See more

I trust my daughter's taste in clothes and when she told me to get an outfit from JAKI for a wedding. I didn't hesitate for a moment. Got the outfit, looked great, did the hem and off to the wedd... See more

I adore this sweater! It looks amazing. Hangs wonderfully. Truly an amazing piece to add to your closet. Super soft and beyond beautiful. Shipping was way faster than I thought it would be.

I found this shirt to have a very flattering cut. The material has a stretchy quality to it that I didn’t anticipate but makes it actually far more comfortable than I’d expected. Actually love this sh... See more

I purchased the Roxy Lace Shirt & Trousers and I'm totally in love! Beautiful color, buttery soft lace & true to size. I also had a duplicate order situation (my mistake), and the customer care team w... See more

Shipping and product was perfect. The fabric felt lovely on my skin and looked very elegant. I will likely get another jumpsuit in a different colour.

Absolutely love my sweaters and matching pants, absolutely gorgeous and excellent quality. I have four pieces and will continue to order. Customer service is awesome too. I had to exchange pant siz... See more

I received my haltertop blouse and it was exactly what I wanted. The material hangs nicely. The color is just as advertised. I’m very happy with it.

Quick and efficient delivery from JAKI of beautiful quality cardigan. Quick and efficient no quibble return and exchange when I decided I’d prefer a bigger size. Highly recommended 5* service all ro... See more

Fast delivery and all the clothes are genuinrly good quality and classy been happy with all my purchases

I love everything about JAKI - quality products, modern yet classic. And customer service is very prompt.

Love the Yasmin cardigan, soft and comfortable! Delivery was faster than I expected. Happy with my first Jaki order.

The product is beautiful quality and fits perfectly. Shipping was easy and fast. I will definitely be ordering from you again. Many thanks.

UPDATE: I was recently contacted by JAKI with an “urgent” request regarding my Trustpilot review. In their message, they asked that I revise my review and noted that, as a gesture of goodwill, t... See more

The jumpsuit and asymmetrical sweater is simply stunning! For a welcome party to a Sicilian wedding is simply perfect. The weight, feel and quality of the silk jumpsuit is phenomenal. Amazing quality.... See more

I ordered an XL and couldn’t get the top over my head and the pants fit tight around the thighs but loose everywhere else. I won’t be ordering again from Jaki.

The ordering process was quick and easy. When I encountered a delay with receiving my package Jaki was prompt with their response and dealt with the issue quickly. The fit and quality of my garments e... See more

Absolutely wonderful company and products! I was hesitant about placing my first order since I hadn’t heard of this brand and I’m located in the US, but I bought a sweater and I’m so glad I did! Shipp... See more

Fast 1st class service and my beautiful satin dress is just perfect for my niece's wedding.

Customer service was quick to reply to a size change before shipping. Unfortunately it still wasn’t the corrext size and the return process to Canada is not that simple. I have to chose between return... See more

Beautifully made clothes with an easy sophisticated look. A thread started unraveling on a pant set and they replaced it quickly. Great customer service!

Dress and jumper exactly as shown. Easy to order and super fast delivery. Would definitely buy again.

Love this company. The clothes are beautiful. Have several items. The sweaters wash beautifully and wear well. Do not lose their shape. Customer service is excellent

Fantastic delivery , service and really good response from jaki will definitely be looking into their clothes again

Sweater looks used. It is pulled in 2 places and extremely wrinkled. The pockets are rolled at the top. I reached out to customer service but no one has returned my call.

Although the sweater is well made, the fabric is rough and heavy...not what I was expecting. The sweater is hugely oversized and just hangs. It's also very long. I would definitely recommend sizing... See more

Packaging was flimsy. Product is very flimsy. Find it weird that they don’t allow comments on their ads in facebook and instagram. Find that disingenuous

I had to return the item as didn’t fit, communication from Jaki was swift and efficient.

Great customer service and nice fabrics. I recommand. Maybe take care of the lenght of pants if you are tall thought. And the sweater are very big even if i took medium. I took a large pair of pants f... See more

I decided to give this brand another chance and it was once again disappointing. I purchased their baby "alpaca" long cardigan which turns out it's only 30% alpaca and 70% acrylic and polyamide. The p... See more

Wasn’t overly impressed with quality of my first jumper, they offered a 10% refund and to keep - so I did. The second jumper was better. Expensive though if not top quality! Too variable at mo for h... See more

The sweater the I returned didn’t fit well. The return process was easy, the support was excellent.

Easy ordering, fast delivery, amazing quality and sizing is spot on. Highly recommended. Thank you

I have always had exceptional service from JAKI London, the Asymetrical jumpers I received are beautiful in colour and feel. Thannks again JAKI, I love my purchases.

The little vest top I bought was exactly the colour I expected and it’s very well made. I read reviews before I placed my order as I haven’t bought from JAKI before. Delivery was really quick.

first off, I've been ordering from Jaki for YEARS... in the UK and DK that is. Jaki is my favourite place for refined lounge wear. Now in US. Shipping cost is pretty high. And then their i... See more