Jamaica Coffee Trading Co Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the coffee, noting its rich aroma, smooth taste, and freshness. Many people highlight the superb service, describing it as efficient, friendly, and always on point. Reviewers also frequently commend the swift and reliable delivery process. Consumers appreciate that the product is often roasted just before delivery, ensuring optimal freshness and flavor. The overall experience, from placing an order to receiving the excellent product, is frequently described as perfect, leading to high customer satisfaction and loyalty. Many customers find the coffee to be the best they've ever tried, consistently delivering a satisfying experience.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the heavenly smell and taste of the... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting prompt dispatch and... See more

Service

Reviewers consistently express satisfaction with the service, describing it as impeccably high quality,... See more

Quality

Consumers find quality to be positive, with many describing the coffee's smell and taste as heavenly, rich,... See more

Order

People report positive experiences with order, highlighting the ease of placing orders online and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent coffee. Excellent experience with merchandiser. Edward came and personally delivered my order as mum had run out of coffee and I needed Next Day Delivery bur didn't include this when I ori... See more

Rated 5 out of 5 stars

This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... See more

Rated 5 out of 5 stars

Many, many years ago as a 14 year old school boy passing the teachers rest room on my way to our science class. A beautiful coffee aroma oozed out into the corridor. That smell stayed with me fo... See more

Rated 5 out of 5 stars

It is so easy each time to place my order online with Jamaicain Coffee Trading. I always make sure I place my order long before I run out of my favourite cuppa of Jamaican Blue Mountain coffee. My opi... See more


Company details

  1. Coffee Roasters
  2. Coffee Shop
  3. Coffee Store
  4. Coffee Wholesaler

Information provided by various external sources

Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
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1-star

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4.9

All reviews

(524)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Overall.

Fantastically quick delivery, on a great coffee, with full certification and even a bonus magnet and pen. What more could I ask for!?!?

December 3, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi John
Thanks for the feedback we appreciate. I can't remember if you signed up as a customer but if you do you automatically save 10% for life.

Thanks again

Edward

Rated 5 out of 5 stars

Excellent coffee

Excellent coffee. Have bought before, and will buy again from them.

November 30, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi Laraine ,
We get new customers on most days especially now which is good, but when current customers place repeat orders that's good too.

We only sell Jamaica Blue Mountain Coffee because we want to stayed focused on what we do.

We are happy that you are happy.

Thanks for the repeat order and happy Christmas when it comes.

Edward
JCTC

Rated 4 out of 5 stars

Good but medium roast

The coffee is great for someone who likes medium roast. Unfortunately this wasn't clear on the order page. Normally Blue Mountain is sold as a light roast including from Whittard whom they compare their prices to.

November 23, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi

Thank you for the feedback . All the packages state Medium Roast as this is what the Government of Jamaica requires us to do. If we did not do this we would not have a license from them to operate.

We will see what we can do to make this clearer going forward.

Once again many thanks for the feedback, the customer is always right in our eyes.

Jennifer
JCTC

Rated 5 out of 5 stars

Excellent

Excellent. I've been buying my coffee from the Jamaica Coffee Trading Co since 2018 and I'm so happy I found them. The service is excellent and the coffee tastes amazing. You are kept informed if there are any issues but the delivery is normally very good. The fact that they roast the beans in small batches to order is brilliant. My post lady commented on how lovely the package smelled, when she handed it to me one morning.

November 20, 2021
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Reply from Jamaica Coffee Trading Co

Hi Joseph we remember well. You used to buy the special reserve that we stopped doing so we could focus on just 100% JBM .

Thanks for staying with us over the years. They have flown I must add.

Edward

Rated 5 out of 5 stars

Great product

Great product, great service.

I’d highly recommend.

November 15, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thanks Chris , we appreciate the feedback ,

Stay safe if you can
Edward

Rated 5 out of 5 stars
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi Mick ,thanks for making the phone call so we could do a special roast just for you. The customer is always right in our eyes .

Edward

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick delivery, well packaged and kept informed with email/text to say delivery being proccessed/onway.

November 14, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thank you Debbie , much appreciated

Jennifer

Rated 5 out of 5 stars

Suburb packaging and speedy delivery

Suburb packaging and speedy delivery. The coffee is so good! I wish I could have it everyday if it wasn’t so expensive.
So it is a special treat to myself or a special friend who loves coffee.
Lorraine

November 3, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Hi Loraine

Thanks for the lovely feedback , we do try to keep our prices as low as possible. We recently reduced our prices on our best selling JBM Coffee to make them less than half of Whittard of Chelsea.

We are happy you enjoy our coffee, we are always trying to be good and do better.

If we see any scope to reduce prices even further in the run up to Christmas we will not hesitate to do so.

Once again, many thanks see you online again soon.

Jennifer
JCTC

Rated 5 out of 5 stars

Heavenly Blue Mountain coffee with fantastic customer service

Superb service, really you cannot fault it at all.

We loved the authentication paperwork that Blue Mountain coffee arrived with, it gave total reassurance that this was the real stuff, although as soon we opened the box we could smell the aroma of the distinct beans.

We enjoyed a large mug today with brunch, we will definitely be buying a big bag again. Another nice touch is the 10% off for life you get when you place first order online.

If there one minor suggestion I would pass on it would be they could cut down of size of box though to help protect the planet, it was a huge box and we just bought sample £15 size bag to try. On that same point that is a great offering based you get two full size cafetières of coffee from it, so if you’re not sure of buying opt for that, you’ll be back to reorder though we’re sure.

Well done to you and expect another order soon from us.

October 30, 2021
Unprompted review
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

So happy you like the coffee Mrs Mc , we will try to find some smaller boxes .
We are happy that you might shop again with us. That means a lot.
Have a great weekend.
We must get back to roasting for Saturday morning deliveries :)
Thanks again

Edward
JCTC

Hi Mrs Mc , thanks for the feed back. We appreciate it greatly.
We should try to get some different size boxes after Christmas all being well.

Thanks again , see you online again soon

Edward

Rated 5 out of 5 stars

More delicious than Fortnums

So happy to have discovered you guys! Coffee was sent very quickly and they roast and grind it right before posting so its very fresh.

Actually my sister had blue mountain coffee from Fortnums so we did a little blind taste test. This was much nicer! It had a more refined flavour. To be honest since it is so much cheaper I thought it would be the other way around. Just in case anyone wonders how it would compare that's what I thought.

Also although it doesn't affect the coffee taste, the company are kind and communicate well and that just makes purchasing a great experience.

October 23, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Wow ! , thanks Prentice

We will let Edward know. We only roast in small batches to keep the coffee fresh.

We try to keep the prices low also. Good coffee should not cost the earth :)

Take care and thanks again

Jennifer

Rated 5 out of 5 stars

Great contact

Great contact, quick delivery!
Very good product.

October 23, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thank you Bozena

Jennifer

Rated 5 out of 5 stars

this company is brilliant not only are…

this company is brilliant not only are the products they offer of the highest quality but also the service is quick and efficient I can't recommend them highly enough. first class.

October 22, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Many thanks Mr Parker

We are determined to keep doing this :)

Jennifer

Rated 5 out of 5 stars

Excellent service and quality of…

Excellent service and quality of product. Could not fault any aspect of the transaction

October 20, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Dharmender

Many thanks for your feedback its greatly appreciated.

Jennifer

Rated 5 out of 5 stars

Excellent

Excellent, delivery was really quick.

October 15, 2021
Jamaica Coffee Trading Co logo

Reply from Jamaica Coffee Trading Co

Thank you Miss Artry

Jennifer

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