Jamba Juice Reviews 

Im so mad they don’t have Watermelon Skies anymore!!! Bring it back!!! Also prices are too high. I used to go almost every day but can’t afford to now. Have to make my own from now on

I give the Jamba juice smoothie 3 stars- However; the store in Morgan hills California is horrific. It gets a big fat ZERO-The employees are basically zombies and the store, bathroom and behind the counter are pretty gross. The corporation needs to be alert to this as it makes them all look bad. The customer interaction is zero, they stare at you, wait for you to engage, never looking at you or answering any thing or being helpful. Then they have a tip jar on the counter- I mean seriously? Shameful behavior.

This is September 22nd. Monday I would like to do a review on Michelle Robinson. Store number 1135. My first impression of this young lady is a very memorable one. On today when I went in to get my usual order Ginger smoothie. She was very helpful knowing what I wanted and fix my order perfect she has excellent customer service here. And she knows how to interact well but the customers that come in and out the door. I am very honored to do this review on Michelle Robinson Manager at Jamba 1135 store

I would normally give them all 5 stars as our state doesn’t have Jamba Juice so we buy 1 or 2 each of us over a weekend every month and take one home. This weekend, I needed something to keep mine cooler than a regular cup and the special Jamba Juice brand Green Metal Medium-Large cups, I thought, would do the trick and that part worked - it was fairly cold still when we arrived home 6 hours later. You can imagine my disappointment however, when I got home and mine has a little “tin-like” taste. If the $19.99 cup needs to be washed first and I want a drink in it, they should let me know it should be washed first if that is why there was a tin taste. I wouldn’t expect them to do it, but I would have ordered a regular cup and just drank mine on the way home this time. For $19.99, why don’t you offer a discount for getting a drink in it by the way?! For that, which wasn’t even full, and one of our own mugs filled, and one large drink, the cheapest drink was $7 and half off it for a new app promotion, the rest was $20. So I paid over $40. I looked at the receipt and I paid for a medium drink to go in my new Jamba mug, if it only holds a medium, you should tell people too. I would have ordered an additional drink to drink on the way home instead of anticipating what was less than usual when we got home. Again, we don’t have Jamba Juice in our state.

I bought an acai bowl today. The clerk, according to the receipt, was Monique. She looked unkempt, tired and was wearing a very dirty T-shirt with which she wiped her hands. The T-shirt was stained with food stains. Doesn't JJ have uniforms or aprons for the clerks? It should. She did wear plastic gloves to make my bowl. Otherwise, I would have stopped her and asked for a refund. Further, a young boy was seated at one of the tables, playing on a cell phone. Obviously, her boy. The business establishment doubles as a baby-sitting service?

I order regularly from Jamba Juice when I need my fix. Always fresh, delivered on time.

Absolutely appalling customer service, the worst in the industry. First they make it almost impossible to find a working phone number, then if you do manage to get through, they just outright refuse to fix whatever it is that you're calling about. Honestly I was amazed at their complete lack of interest in doing right by their customers.

I wanted to order online and saw a promotion for 50% off if you sign up. I signed up and downloaded the app but there was no discount applied, I ordered and reached out to support. The store manager replied quickly but never took initiative to solve my problem then completely ghosted me and has not responded to a request for an update. I had to reach out to support a second time which got a regional manager’s attention, finally they were able to refund me 50%.

Ghosting customers when they have reached out for support is completely unacceptable, maybe Jamba Juice store managers need to be trained in customer relations?

This took 12 days to resolve, this should have been resolved the next day.

Jamba is one of my favorites! The staff is really friendly which is also why I keep on coming back. The smoothies are to die for. I could have a Peanut butter moo'd smoothie every day if I can. I’d give them 100 stars if I could. Thanks, Jamba!