James Douglas Reviews 

The person I originally spoke with is somebody they called 'Coach Beau' (I will continue to search my archives for Beau's last name, it escapes me for now), who was the person on the initial 'digital marketing class' sales presentation. A Prior contact was with a 'head hunter' who used the handle -Matt Turnipseed whose role was to arrange for a credit check and to do the initial question and answer on the program. Having completed those steps, Evan Dawson instructed the class.

In Coach Beau's presentation he described a class and follow up program that would provide full class and post class graduation support. This is the key reason I purchased the program and made it clear as such with each person I had contact with. However in spite of being fully engaged for well over a year, even while working a full time direct hire job, I found the support to be well short of the mark.

After four unsuccessful requests of the video copy of the specific presentation call that I was on, a couple of years ago from DJ Academy, I did not receive it, but they did send me a video recording of another presentation Coach Beau did that i was not on. I will attach it to this report if possible. It will give the viewer an idea of what Coach Beau described for the class and the support provided in the program. My conclusion is this presentation was considerably 'watered down' as compared to the lofty claims made in the presentation I was a part of, leading me to believe that this is the purpose for sending this presentation when requested by students.

During the class with Evan Dawson the instruction fell somewhat short of the completion date dead line that Evan was required to complete the class course material by, and consequently some key technical information required to properly work with the FaceBook platform was not completed in the class. This came back to haunt me later on when setting up the platform marketing programs. I have a video copy of the class (as long as it still executes).

After many unsuccessful contacts and attempts to resolve these issues I sent a letter to DJ support requesting a refund of my money, it took roughly 6 to 9 months to get a reply. I sent another letter later on to Evan Dawson's personal email account which I found later. I was denied a refund. I will attach the letter and email cover page here if possible.

Based on a conversation I had with another student in my class and the actions of a second student in my class and my own experience as well as some other consumer site reports I found given by other former students, my conclusion is the support level that DJ academy claimed to have in place at the time of my enrollment was more of a description of their future goals than what they had in place then. Indeed I found later on when attempting to contact DJ support that they had an actual support address for their site as compared to when i was active with the program we were told to use a support ticket site on a Facebook page. While I can surmise that they do have successful students it seems that many students are falling through the cracks so I simply believe they took on more enrollments then they could handle at that time.

Thank you for all your help and support at this most stressful time.
Charmaine and Tony you were excellent, especially keeping us informed !

James Douglas manage a number of properties on behalf of my son and I and the experience has been first class. Big shout out in particular for Chloe (Peachey) who has provided an excellent service when we have needed things sorted. Thank you Chloe, you are a star!

Appointment was booked quickly and agent arrived promptly
Our agent ethan coombes was very knowledgeable about the property and the local area. He really made me feel at ease and came across in a trustworthy way, he was pleasant and assertive without any pushy tactics.
It really was a pleasure to deal with him and helped us make the final decision to buy the property. I really would recommend ethan!

Very attentive communication from Adam. Was phoned on the same day I made an enquiry to book a showing. Agent was well-versed in the nature of the property, and was happy to follow-up with further options in our price range.

Can highly recommend Tony and the team at Newport. They gave fantastic customer service to me selling my Aunt's flat, found a buyer straight away, communicated on a regular basis so I knew what was going on with the sale throughout and was always caring. Thank you

Communication throughout was great, it was a difficult and protracted sale and Charmaine Thomas in particular was supportive and reassuring throughout. She worked above and beyond to resolve problems quickly and efficiently.Very impressed - thank you!

Alisha Payne was incredibly helpful and friendly throughout our property search. She responded extremely promptly and was very helpful. It felt like we were working with someone who genuinely wanted us to have a property that was right for us, rather than just trying to get us to rent a property for the sake of it. I really appreciated her friendliness and James Douglas will be my first port of call if renting/ buying in the area in future.

Alisha has been so helpful and efficient all the way through, I feel that she goes above and beyond to get the letting through as quickly as possible!

Alisha based at the Cardiff branch has been amazing. She ensured the whole process went smoothly, updating me regularly on the progress of my application for the property and responded promptly to any queries I had. Thanks again Alisha!

James Douglas Estate Agents in Pontypridd, South Wales were our letting agents and then helped us sell our rental property. We dealt mainly with Matthew Birt, who was efficient and friendly at all times. He conducted all viewings for us and provided regular information on progress and we valued his advice and guidance in the sales process. He was ably assisted by Levi, and Kelsey, who negotiated the sale for us. Finally, Susannah Lewis, who was our dedicated Sales Progressor, also kept us informed and assisted us as the sale progressed. We were very pleased to get completion of the sale in just over two months. Thank you and well done one and all.

Worst agency. At first they say student friendly but need a UK home owner guarantor with more than £50000 a year which is ridiculous.
Secondly, my agreement ended on 3rd November and deposit still not returned after 2 months. Landlord asking for charges which is stupid and does not make sense.
Will not recommend anyone going to this agency and taking any house as the process is very bad!!!

Great support from our agent (Levi) who did a lot of legwork in finding out information, answering questions and additional viewings.