Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... See more
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James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
24-26 Argyll Arcade, G2 8BA, Glasgow, United Kingdom
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Excellent service and beautiful earrings. Always delighted to shop here.

Reply from James Porter & Son
Easy process and great communications from the team, checking is ordered the right size and then informing me when my ring had been dispatched

Reply from James Porter & Son
Absolutely first class service!! Highly recommend this company!

Reply from James Porter & Son
There was a couple of questions we had regarding a piece of jewelry, an email sent to James Porter was quickly replied to, by Clare, with an attached video of the item she created helpfully answering all questions.
When ordered confirmation came through quickly and delivery was next day.

Reply from James Porter & Son
Excellent customer service and communication. I wanted a specific necklace for my partner and Claire and the team at James Porter went above and beyond to make it happen. Highly recomended.

Reply from James Porter & Son
High quality jewellery beautifully parcelled. Really appreciated the gift bag that accompanied the order. Very prompt delivery so very good service all round.

Reply from James Porter & Son
Excellent service, ordered watch and within a couple of days the order was confirmed, strap adjusted, and shipped. Excellent value on price, excellent customer service, fast, reliable, honest, and straight forward, very happy, I have no reservation to highly recommend these jewellers .

Reply from James Porter & Son

Reply from James Porter & Son
It made all the difference that I was able to speak to someone who answered all my questions in a helpful and friendly manner. My purchase was as described, it arrived well packaged and swiftly. I would recommend this business.

Reply from James Porter & Son
Visited James Porter again today and received the customary exemplary service from Jacqueline Henderson. Thanks for excellent advice as ever and recommendations. We always appreciate the service she gives us and her genuine delight in helping people shines through. She takes a genuine interest in her customers and ensures a personal tailored approach. We will visit you soon again Jacqueline! Thank you, MM

Reply from James Porter & Son
My watch arrived well packaged up the day after I ordered it.
The order acknowledgement was swift and the delivery was as promised.
Would certainly shop with James Porter again.

Reply from James Porter & Son
From ordering the watch to receiving said watch was a easy and hassle free.

Reply from James Porter & Son
A pleasant though brief experience. Friendly and accomodating staff in a store full of awesome watches.

Reply from James Porter & Son

Reply from James Porter & Son
My Fiancé and I purchased an engagement ring approximately two years ago, with multiple diamonds. We were delighted with the professionalism of the ladies in the Argyl Arcade branch and their hospitality. Unfortunately, two years later one of the stones came loose on the ring and was lost. On presenting the ring to the team in the Argyle Arcade branch they decided to investigate the reasons for the stone coming out. After four weeks the shop called us and informed that they would replace the stone and make the ring as good as new at their cost. The quality of the ring repair and assistance from the staff was second to none. I would highly recommend James Porter & Sons to anyone seeking to purchase fine Jewlery, as this level of customer service from a retailer is very rare these days.
James / Cumbernauld

Reply from James Porter & Son
Splendid watch at a bargain price.Well packaged and super quick delivery.

Reply from James Porter & Son

Reply from James Porter & Son
My gift arrive promptly and in a beautiful box and a gift bag . The item was just what I was looking for

Reply from James Porter & Son
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