James + Jake Reviews 18

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Skin Care Clinic
  2. Pharmacy

Information provided by various external sources

Contemporary, considered skincare for men, made in England. Shop our luxury range of products and gifts for him at jamesandjake.com with a next day delivery option for select regions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superior moisturiser

I have been using the James + Jake Major Hydrator face moisturiser (alongside the Detoxifying Cream Cleanser) and they are both superior and exceeded my expectations. Whilst the moisturiser has a very rich texture that initially suggests it might be greasy, it pleasantly surprises with a lightweight feel upon application, absorbing very quickly without any residue or shine. The cleanser has a delicate feel and does not leave your face filling tight. Both products also have a nutty and natural scent which is very pleasant! Would highly recommend - these products are now part of my daily skincare routine!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products

I have sensitive skin and used to hate shaving because it always left my face red and irritated, but since I started using How Smooth Calming Post Shave Cream, it is it is a pleasure

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

Obsessed with How Smooth…

We are obsessed with the How Smooth (After Shave Calming Cream). It is really amazing to reduce that aftershave 'burn' and to make your skin feel smooth and soft.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

An amazing moisturiser

An amazing moisturiser. You can really feel it hydrating your skin! I don’t regret spending a little extra for quality skincare.

February 25, 2020
Unprompted review
Rated 5 out of 5 stars

Probably one of the nicest…

One of the nicest moisturisers' I’ve ever used, it smells great and I will definitely be buying from J+J again. Also, J+J has a nice range of products that would make a great gift if you are struggling to find something.

November 15, 2019
Unprompted review
Rated 5 out of 5 stars

Love this!

I've been using Kiehls moisturiser for years but was recommended James and Jake by a friend. I'm converted. Love this stuff!!

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

So smooth - this stuff really lives up to the promise!

Another winner from the team at J&J! This post shave cream is so soothing. I often find that I can get a post shave rash or soreness. A little of this cream though and my face feels cooler and softer. It’s a decent size pot and although I only got it recently, I think it will last quite a while.

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

This is the brand I've been waiting for

Finally a brand that makes looking after your skin more enjoyable and less intimidating for men. I normally have dry skin but the Major Hydrator keeps my face feeling comfortable, moisturised and healthy all day. Very, very cool.

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

James + Jake ~ Amazing new mens products ideal for gifts with lovely packaging and lovely products

I bought these lovely products as gifts for my husband and Dad and they loved them. The products are wrapped so stylishly and such sleek packaging in general. Such lovely wrapping and perfect for gifts and no need to wrap yourself. They both loved the products and mentioned the moisturiser was non greasy and refreshing and could feel the difference after using this product just a couple of times. Really love these products. Brilliant new mens products and a must buy. Thank you J + J

April 28, 2019
Unprompted review
Rated 5 out of 5 stars

great Product and service

Product arrived quickly and packaging was very smart. Product looks great and feels great when using it. Definitely felt a difference after a few days and will continue to use James & Jake products. Aftercare has been great, the guys have been in touch to check everything is ok.

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

Impressive men's skincare products - Will be ordering again!

Really delighted with my purchase from James+Jake! The products arrived quickly and in very elegant personalised packaging.

I bought the body wash and the face moisturiser. The body wash leaves your skin feeling fresh and crisp, which is exactly what you want! I find the face moisturiser absorbs really well and feel it keeps my skin softer for longer than my previous product did.

All in all, a very happy customer here, very glad I tried this company and would recommend to anyone.

April 22, 2019
Unprompted review
Rated 5 out of 5 stars

Loving the post shave balm!

Great set of products. I’m particularly enjoying the post shave balm. Dealt with some razor burn, moisturizes nicely and not too fragrant PLUS the perfect size for travel long. A new favourite for my morning routine.

Arrived quickly and packaged beautifully.

April 14, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look