James & Muriel Reviews 

13
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Watch Manufacturer

Information provided by various external sources

We make high-quality dive and dress watches that are designed to stun and built to last.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I have been unable to enjoy the watch…

I have been unable to enjoy the watch as it stopped running weeks after delivered. The watch is attractive with good fit and finish but it doesn’t run.

June 27, 2020
Unprompted review
James & Muriel logo

Reply from James & Muriel

Thank you for sharing your experience with us Patrick, we are deeply sorry that you had a bad experience with one of our watches. We would like to send you a replacement watch immediately and will contact you through email shortly.

Thanks again, and sorry for the inconvenience. We'd love to make this right.

- Team J&M

Rated 4 out of 5 stars

Solid watch

Solid watch, great value. Love the style and how versatile the design is. This watch can be dressed up or down with ease. There are some finish blemishes though. My second hand doesn't align with the indicies and the lugs have solder marks where they are attached to the case. All being said I am still very pleased with the watch.

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

THE Everyday Go-To

I planned to where my J&M occasionally. It immediately became my everyday go-to! Guaranteed compliments without courting. The broad versatility with the blue/orange, brown, and black bands nearly fits every occasion.

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great watch!

The quality of the Time Keeper is amazing; for the price you can't get anything better I think. I would also like to see the watch with a smaller watch face!

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

A beautiful watch

I have backed a large number of Kick-starter projects. This is definitely in my top 3. Truly, a beautiful watch. My biggest regret is that I didn't get all three colours.

May 13, 2020
Unprompted review
James & Muriel logo

Reply from James & Muriel

Thank you so much for the review! We are so glad that you had a positive experience as this was our goal from day one. It's also great to hear that you are enjoying your watch.

We still have a few watches in stock so shoot us an email at hello@jamesandmuriel.co whenever you're ready and we'd be happy to offer you an additional discount. Thanks again for your support 😊

Show reviews in all languages. (13 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look