James Baker & Associates Corp Reviews 42

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Helped us set up our LLC after being highly recommended by a good friend. They have provided an impeccable service in all regards and will be taking care of our tax concerns going forward. Excellent c... See more

Rated 5 out of 5 stars

I started working with James Baker in 2020. He provided professional advice from the first day and interactions, even before I was a client. I appreciate the level of generosity I've received from him... See more

Rated 5 out of 5 stars

So easy to work with James and his team! Super quick to respond. The best part is they know and understand foreign-owned business entities/operations!

Rated 2 out of 5 stars

Hi James. I had a brief zoom call with one of your associates, Joshua, today. Well, let's just say, this probably wasn't his day. :( Even though I clearly wrote down in my request what I seek hel... See more

Company replied

Company details

  1. Tax Advisor
  2. Accounting Firm

Written by the company

We are a US Based CPA firm that helps international entrepreneurs grow their businesses by getting access to the best financial tools and properly structuring their businesses to lower their global income tax. We first help our clients by reviewing their corporation structure. Often this includes opening US companies, bank accounts and payment processors. As an ongoing service we support our clients in many administrative tasks which include - Mail forwarding - Professional referrals - Accounting - Annual tax compliance (IRS Forms). We pride ourselves on great customer service and strive to achieve 100% customer satisfaction.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience overall

Very good experience overall. James Baker & Associates handled my filing professionally and made sure everything was completed and submitted successfully. The team was helpful throughout the process, and I appreciated receiving confirmation for my records. Thank you to the whole team for the support.

April 10, 2026
Unprompted review
James Baker & Associates Corp logo

Reply from James Baker & Associates Corp

Thank you so much for your review and for giving us the opportunity to serve you. Please reach out if you have any questions during the year.

Rated 2 out of 5 stars

Bad attitude and disinterest from JB & Assoc. customer service rep

Hi James. I had a brief zoom call with one of your associates, Joshua, today. Well, let's just say, this probably wasn't his day. :( Even though I clearly wrote down in my request what I seek help with, based on your YouTube videos, his first sentence was, "well, we can't help with that, we serve businesses", (in a surprisingly cold and disinterested manner), to which my first thought was, "then why did I rush home to make this zoom call and why are we having this conversation?"
Then he proceeded to tell me that I won't be able to change my residential address with my bank unless I am in the US in person, which is false (I'm an expat, currently living overseas). In the meantime I'm not sure what he was doing but his eyes were darting all over the screen (either he was playing a videogame or was in the middle of an app/chat, not sure) and one had the feeling he was not paying attention whatsoever. There were awkwardly long pauses between his short sentences. Quite frankly, I don't think I've ever received such bad customer service here in the US.

I give you permission to use that recorded phone call during associate trainings, to teach the new colleagues how NOT TO handle a case.

Wish you all the best and better luck with hiring the right people. ~Kriszti

March 23, 2026
Unprompted review
James Baker & Associates Corp logo

Reply from James Baker & Associates Corp

Hi Kriszti, thank you for sharing your perspective. We take the quality of our consultations seriously and I have looked into your experience.

Our discovery calls are designed to quickly determine if a person’s specific needs align with our firm's specialized business services. In this case, Josh correctly identified that your request fell outside our scope of service. Regarding the banking requirements, our advice is based on strict regulatory standards for the specific institutions we work with, though we understand other expat scenarios may differ.

We apologize if the direct nature of the call felt dismissive; it is always our intent to be efficient with a prospect's time if we know we cannot be of assistance. We wish you the best in finding a provider that specializes in your specific residential banking needs.

Rated 5 out of 5 stars

IRS Forms

I worked with the team at James Baker CPA for my IRS forms, and the whole process was very smooth from start to finish. Everything was explained clearly, and they made what could have been a complicated process feel simple and straightforward.

The team was professional, responsive, and easy to communicate with throughout. I always felt confident that everything was being handled properly.

Overall, a great experience. I’d definitely recommend their team to anyone needing help with IRS-related forms and tax matters.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Six years as a client

I started working with James Baker in 2020. He provided professional advice from the first day and interactions, even before I was a client. I appreciate the level of generosity I've received from him since then. I've been his client for more than six years now. James and his team are attentive to detail and always have your best interest in mind.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from then 2 years already

I´ve worked with James Baker & Associates Corp in 2024 and 2025 so far. My experience has been great. I had the company and banking already set up before I started working with them, but they were very helpfull helping me open a secondary business bank account with a bank that I couldn´t do myself and kept getting rejected while trying online, and changing my LLC from one state to another was also a smooth process. Also they have been very knowledgeable and helpfull regarding my business tax situation and had helped me navigate my singular tax situation as non resident LLC owner very well so far. All annual forms and compliance with the IRS have been submitted without any issues and always on time. I would recommend 100%.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are fantastic.

Helped us set up our LLC after being highly recommended by a good friend. They have provided an impeccable service in all regards and will be taking care of our tax concerns going forward. Excellent coms and customer care while providing sage advice at every turn. Use these guys!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Without them I wouldn't have my business. Helped me with tax filings, starting my LLC, bank account... and with their continued support I am only left to focus on actual work. Highly recommend.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Pro accounting services

I've hired James Baker services and my experience working with them was great. Valentina is super pro, quick and helped us out with all our needs. I totally recommend them.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, professional and quick. Used this company to help me sort out an LLC I have. Will use them regularly now for future accounting and book-keeping.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

James baker and Associates have been…

James baker and Associates have been exceptional - no other way to describe them. It was lucky I came across them as another firm I was using almost cost me thousands through errors they were making. Not only did they save me from the huge fees of submitting my LLC return late but they also picked up on the fact that the other firm had incorrectly calculated the amount I owed. This year, they were proactive in contacting me to get the ball rolling quickly and my retunr has been submitted and approved and it is only early feb. I cannot recommend them highly enough.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Promised U.S. bank account, couldn’t deliver, then charged to dissolve the company

Promised U.S. bank account, couldn’t deliver, then charged to dissolve the company

I engaged James Baker & Associates as a non-U.S. resident based on their explicit representations that they could help open a physical U.S. business bank account remotely. This was the core reason I purchased their “Peace of Mind + Banking” package.

The company formation itself was completed, but despite months of effort, extensive documentation, and full cooperation on my side, they were unable to successfully open a physical U.S. bank account as represented. Each proposed option either failed, changed materially from what was initially described, or came with requirements that made it impractical.

Because the business had no ability to operate without a bank account, I requested to stop and unwind the structure. I was then charged an additional $1,500 to dissolve a company that only existed because of their banking claims.

While a partial refund was issued, the dissolution fee was retained. From my perspective, this fee would not have existed had the service been accurately represented from the beginning.

Communication was initially responsive, but once refund discussions began, the tone shifted to rigid policy language. Even after the CEO acknowledged the situation in later conversations, the firm ultimately declined to adjust their position.

I am sharing this so other non-U.S. founders clearly understand the risks and limitations before relying on banking representations. I would strongly recommend getting written, bank-specific confirmation directly from the bank before proceeding with similar services.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely long delays and no communication after 12 months

I normally never write negative reviews, but I feel I have to share my experience.

I hired James Baker & Associates to assist me with my ITIN application. I paid for the service almost 12 months ago, and since then I have not received a single update, confirmation of submission, tracking number, or any proof that my application was actually filed with the IRS.

The only replies I received were promises that it was being “prioritized,” but nothing concrete ever followed. My follow-up emails over the past months also remained unanswered. At this point I still have no ITIN, no confirmation, and no clarity which is extremely stressful when you’re trying to run a business across borders.

What’s most disappointing is the total lack of communication and transparency. Processing times can vary, I understand that, but 11–12 months with zero updates or evidence of progress is simply unacceptable for a paid professional service.

I hope this review helps others manage expectations. I genuinely wish the company would improve their communication, because right now I cannot recommend their service based on my experience.

November 23, 2025
Unprompted review
James Baker & Associates Corp logo

Reply from James Baker & Associates Corp

Hi Kevin, I'm very sorry to hear about your experience. To recap for you, we had the ITIN application ready for you to be sent early in the 2025 filing season, in March we were waiting for your signature to file on the newer forms.
After reminders, you finally signed in June. We sent you confirmation that it was filed and I'll have the team send it again. We submitted the forms right after you signed, the same week.

We tell our clients that it takes 3-6+ months for the IRS to process and issue the ITINs. And even then, because the IRS is so unreliable, it could take longer and if we don't get the forms we can resubmit again with no extra fees.
Because of the government shutdown, we are still in the filing window as that delayed everything at least a month. The government shutdown was 43 days, and the IRS has been slow all year without this.

And because you didn't have a good experience with this, we offered you a refund here, even though we did our part timely.

I'll take your feedback and make sure we are more clear in the future and will share your ITIN as soon as we receive it.

Rated 5 out of 5 stars

Great team

Great team. Very organised and skilled at what they do. James was hands on working with me to address many of my questions. I would highly recommend, especially for non-residents that want to explore capacities of working with a market like US.

November 4, 2025
Unprompted review
James Baker & Associates Corp logo

Reply from James Baker & Associates Corp

I appreciate your feedback! You are awesome.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look