James Oro Eyewear Reviews 183

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, stylish designs, and comfortable fit, often noting they rival or surpass more expensive brands. Many consumers appreciate the fast and efficient delivery service, with several mentioning quick shipping even for urgent orders. People also highlight the appealing packaging and accessories that accompany the products. However, some customers expressed dissatisfaction with the pricing, feeling that the quality of certain items did not justify the cost, particularly regarding materials and lens quality. A few reviewers also reported issues with their orders, such as not receiving the correct item or experiencing lost packages, and some mentioned a lack of UV protection or polarization despite product descriptions.

What people talk about most

Product

Clients share positive opinions on product quality and style. Many reviewers praise the stylish, sleek... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the sunglasses,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping times,... See more

Price

Consumers find price to be ambiguous, with some praising modern styles at reasonable prices and noting good... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and fast ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

These J.O. sunglasses provide a perfect blend of functionality, comfort, and style, making them a valuable addition to my accessory collection. Whether for fashion statement or just practical use, the... See more

Rated 5 out of 5 stars

First of all, James Oro Eyewear delivered their product to me in a timely mannor. Professionally communicated with me answering all of my questions. The product (shades) are made high quality and ha... See more

Rated 5 out of 5 stars

Paid a hefty price for the hydra frames after two months of wear the gold trimming is turning green like a fake chain upset that they used cheaper materials and charging a premium price for their sha... See more

Rated 5 out of 5 stars

The shopping on the website is superbly user friendly. The glasses are made up of great quality material. The lense gradient and clarity and UV protection are top notch. The price is unbeatable and th... See more


Company details

  1. Sunglasses Store

Written by the company

Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
4-star
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1-star

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Glasses are 🔥

Glasses are 🔥. Had to order more pairs because my lil cousins wanted mine so bad I had to give them mine. So crazy, high quality. Only issue is you can’t have just one pair. Definitely need a few

March 25, 2026
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Reply from James Oro Eyewear

We love hearing this, Hannan. Welcome to the multiple pairs club, no going back from here. Thank you for the love!

Rated 5 out of 5 stars

The glasses are very beautiful and…

The glasses are very beautiful and comfortable to wear. You can immediately see that quality is a priority here.

March 25, 2026
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Reply from James Oro Eyewear

Thank you, Nils! Quality and comfort are exactly what we design for, so hearing that it shows makes it all worth it. We hope to have you back soon!

Rated 5 out of 5 stars

Great Quality Sunglasses

I’ve had 4 purchases with so far with James Oro and this brand is great. Their website layout is fantastic. Their customer service is fast via email. All of their glasses are stylish, sleek & of great quality. Support this brand!!!

March 25, 2026
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Reply from James Oro Eyewear

Hey Billy! Thank you so much for your continued support! We're so glad every experience has been a great one and we can't wait to welcome you back for the fifth!

Rated 5 out of 5 stars

Amazing dope quality

Amazing quality! Dope sunglasses! Oh and the shipping was pretty fast this time compared to my previous purchase. Bravo to James Oro team, keep up the good work 👏

March 25, 2026
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Reply from James Oro Eyewear

Thank you so much, we love hearing this! We appreciate your continued support and we'll keep pushing to make every experience better than the last. See you on the next pair! 🙏

Rated 5 out of 5 stars

The quality is insane

The quality is insane. I put the glasses on and I feel like a totally different person.I really found a lot of confidence wearing these glasses

March 25, 2026
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Reply from James Oro Eyewear

That's exactly the feeling we design for! There's something special about putting on a pair that just clicks. Thank you for sharing this experience. Welcome to the family and wear them well!

Rated 5 out of 5 stars

Quality product

March 25, 2026
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Reply from James Oro Eyewear

Thank you! We put a lot of care into every detail and it means a lot to know it shows. We hope to have you back soon!

Rated 5 out of 5 stars

Love the designs

Love the designs and your team is easy to work with. They are very responsive as I didn't see my order being shipped, so the immediately place a new order and received within two days.
It has always been hard for me to find frames that are large enough without have to be manipulated. These fit out of the box. Both Old Godfather and Dunes.

March 25, 2026
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Reply from James Oro Eyewear

Hey Kim! Thank you so much for this, it truly means everything to us! We're so glad that both the Old Money Godfather and the Dunes fit perfectly right out of the box. Finding frames that work without any adjustments is exactly what we design for. We can't wait to have you back!

Rated 5 out of 5 stars

Incredible sunglasses

Incredible sunglasses, responsive, terrific service, 5 stars!

March 20, 2026
Unprompted review
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Reply from James Oro Eyewear

Thank you so much, this means a lot to us! We work hard to make sure every experience feels just like this. Enjoy the glasses and we can't wait to have you back!

Rated 5 out of 5 stars

The sunglasses that I ordered are…

The sunglasses that I ordered are absolutely beautiful and really frame my face. I’m not disappointed at all and the quality and how well they’re made. I will enjoy them forever and probably and probably will buy more.

September 30, 2025
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Reply from James Oro Eyewear

Hey Denis! Thanks for sharing your experience. We're so happy to hear you love your glasses! We're always here to help you find a new pair.

Rated 5 out of 5 stars

Great investment

Great investment… Get great comments I get from it recommended

February 23, 2026
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Reply from James Oro Eyewear

Hey Duvan! We're so happy you're loving your glasses. Thanks for sharing your experience!

Rated 1 out of 5 stars

Do not fall for these false reviews / Buyer Beware

Do not fall for these false reviews. This vendor is a scam. The Titan/Titan XL and Hunnids sunglasses are advertised on their webpage are premium sunglasses with 100% UV protection and polarized. The sunglasses are just everyday plastic lenses with no UV protection and no polarization applied. I contacted James Oro Support only to be told the sunglasses are not listed as polarized. I supplied them with a screen shot of the specifications listed for each sunglass advertising the glasses as polarized with 100% UV protection. They admitted their miscommunication of polarized lenses although they charge an extra $30 for polarized lenses. James Oro replied offering me an exchange portal to return my sunglasses. The James Oro exchange portal actually requested an additional deposit of over $200 per sunglass to ensure the exchange. What a Scam.. Buyer Be Aware!!!!!

March 2, 2026
Unprompted review
James Oro Eyewear logo

Reply from James Oro Eyewear

Hi Pete! We appreciate you bringing this to our attention, and we're actively working with you via email to address your concerns.

To clarify for everyone: all of our sunglasses come with UV400 protection, which blocks 100% of UVA and UVB rays. This is standard across our entire collection. Regarding polarization, we've acknowledged the confusion in our email as our product pages provide all of the details.

Our return process is completely free, the amount you're seeing in the portal is a temporary authorization hold (not a charge) that's released once the return is processed. No additional payments are required for exchanges or returns (for US orders).

We're committed to making this right for you, and we're continuing our conversation via email to find the best resolution. We stand behind our products and our customer service.

Thank you for your patience as we work through this with you.

Rated 5 out of 5 stars

Excellent quality.

Excellent quality.. can’t wait to grab another pair!

February 23, 2026
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Reply from James Oro Eyewear

Hey Steve! That's awesome. We're happy you loved your glasses. Looking forward to seeing you again!

Rated 5 out of 5 stars

My compliments are unending!

The compliments are unending. James Oro is the best there is!

January 25, 2026
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Reply from James Oro Eyewear

Hey Sam! We’re so glad you’re loving your glasses. Thanks so much for sharing your experience. We’d be happy to help anytime when you’re ready for your next pair!

Rated 5 out of 5 stars

Amazing pair of glasses

Amazing pair of glasses actually delivery was amazing. I ordered them on Friday and got them on a Monday delivered from California to Connecticut. Shipping was pretty good. I would definitely buy another pair.

January 25, 2026
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Reply from James Oro Eyewear

That’s awesome to hear, Daniel! We’re so glad you’re loving your glasses and that shipping exceeded your expectations. Thanks so much for sharing your experience. We’d be happy to help anytime when you’re ready for your next pair!

Rated 5 out of 5 stars

The quality is amazing

The quality is amazing. Will be buying mode

December 26, 2025
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Reply from James Oro Eyewear

Appreciate you noticing it. Thank you for your review and for choosing us.

Rated 5 out of 5 stars

Quality!!

Shipping was quick, and efficient - packaging and presentation way beyond expectations! Luxury style fs!

December 26, 2025
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Reply from James Oro Eyewear

We're glad to hear that. Your review means a lot to us

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