Jamielooks.com Reviews 63

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I recently got myself a pair of Jamie Looks glasses of the model Hockney, which were carefully picked from the awesome selection of designs. I've been wearing glasses for the past 10 years, and the qu... See more

Company replied

Rated 5 out of 5 stars

I attended a launch party at their office, where I was given a pair of sunglasses as well as prescription glasses. I have used the sunglasses pretty much every day this summer and am very impressed by... See more

Rated 5 out of 5 stars

I've been interested in Jamie Looks sunglasses for the last 6 months and finally decided to get a pair of Dogwood Dark Tortoise. Upon arrival, I immediately could tell they are quality sunglasses... See more

Company replied

Rated 1 out of 5 stars

My experience with Jamie Looks has been disappointing "this far". Ordering the products was easy and the shipping out was done quickly. However the communication did not have shipping/tracking det... See more

Company details

  1. Health & Medical

Information provided by various external sources

A compassionate eyewear brand empowering people through everyday lenses 🕶https://t.co/nvU3tNllDc Visit our Facebook & Instagram pages: jamielooksco


Contact info

4.1

Great

TrustScore 4 out of 5

63 reviews

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Rated 5 out of 5 stars

Have received my new sunglasses after a…

Have received my new sunglasses after a very quick and intuitive ordering procedure. They fully live up to my expectations... nice box and very solid quality. They just fit!! I will now have a look at the reading glasses - can’t wait to get a pair of those too!

September 25, 2019
Unprompted review
Rated 4 out of 5 stars

Best startup in the eyewear industry !

This is the first time I have ordered prescription glasses through a website and overall, the experience was good. I got two pairs of which one was sunglasses.
There was some delay involved in the shipment, but in the end Jamie Looks resolved the issues and I am very happy with the craftsmanship and quality and precision of the prescription which is spot on. I would not hesitate buying again from Jamie Looks.
They are a startup so there is still some learning curve ahead but the enthusiasm and professionalism of the team makes the experience worthwhile !

September 12, 2019
Unprompted review
Rated 1 out of 5 stars

Not going to buy from this company ever again........

Shipping was a little over time but the glasses looked fine.
The glasses didn't fit me too well so I texted them saying I would like a return label to send them back.
2 WEEKS, 3 e-mail and 5 phone calls later I get an e-mail from them saying "Sorry for the long response time"... Now it's 3 weeks since I wrote then my first e-mail and I still haven't got my return label!
The customer service in Denmark is HORRIBLE!
Do not buy from this company unless you're totally sure these are the glasses you want! They clearly don't want them back when they're sold...

August 31, 2019
Unprompted review
Rated 1 out of 5 stars

Disappointing this far....

My experience with Jamie Looks has been disappointing "this far". Ordering the products was easy and the shipping out was done quickly. However the communication did not have shipping/tracking details. I wrote back to them twice and left a voice message once but haven't got a response in 10 days, since i was notified that the products have been shipped out. Needless to mention, i have not received the products yet, though the mode of shipping was 1-3 days (express).

I understand the logistics could be a factor out of control but not hearing back after 3 attempts is disappointing.

I hope someone reaches out to me soon enough and the possible next purchase, if any leads to an opposite experience.

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

Quick delivery & great quality

I attended a launch party at their office, where I was given a pair of sunglasses as well as prescription glasses. I have used the sunglasses pretty much every day this summer and am very impressed by the quality and styles that they offer! Their team answered all my questions regarding the prescription glasses and ensured that the delivery time was very short.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

The company goes above and beyond

The company goes above and beyond. Ordering was easy, U.S. customer, I received my purchase very quickly, I expected to just get a box with the glasses packaged bare. I was thoroughly excited it came with a cleaning cloth and I nice case to store my glasses in. I would recommend this company to anyone looking for a new high quality, stylish pair of sun glasses.

July 31, 2019
Unprompted review
Jamielooks.com logo

Reply from Jamielooks.com

Hi Jordan, thank you so much for your kind words! We really appreciate you taking time out of your day to share your experience with us. As a Copenhagen-based company, it is exciting to share our products with you across the Atlantic :)

Rated 5 out of 5 stars

Very prompt response to website order

Very prompt response to website order, beautiful, well crafted packaging

July 29, 2019
Unprompted review
Jamielooks.com logo

Reply from Jamielooks.com

Thank you for sharing your review! We make sure to take care of every last detail for our orders and it's great to know that you noticed :)

Rated 5 out of 5 stars

Jamie Looks is the future of glasses!!

Ordered from Jamie Looks and the glasses came so quickly. As someone who's had glasses my whole life (and have usually ended up paying masses for them) it was amazing to find this website that was so easy to use and had good quality glasses at a reasonable price!! I am seriously in love with my new glasses, they have given me a whole new look and I've been getting so many compliments already!!

July 28, 2019
Unprompted review
Jamielooks.com logo

Reply from Jamielooks.com

Hannah-May, thank you so much for your kind feedback! We always strive to show our customers that you don't have to clear out your wallet for high-quality glasses, and we're so glad to hear that we were able to share this with you :)

Rated 5 out of 5 stars

quality shades

quality shades, quick delivery, easy ordering. would absolutely recommend.

July 26, 2019
Unprompted review
Jamielooks.com logo

Reply from Jamielooks.com

Thank you! Our glad is so glad to hear that you enjoyed your experience shopping at Jamie Looks!

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