Very good! Delightful ham. Only problem was the packaging was not sturdy enough (for 2 hams), the delivery company had to wrap the cardboard box in plastic to make it suitable for delivery. Besides th... See more
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was inquiring days ahead about possibility to get a full ham sliced in packages more than just 100 g - I was told it was possible, but it would take longer than the normal 5-6 working days for receiv... See more
Beautiful product , fast delivery, very pleased!! Thank you / Muchos Gracias
Part of the product was not included in the parcel. Promises to give compensation was done but nothing appears. In case of trouble, customer service is not efficient
Company details
Written by the company
Jamón de Trevélez. Nuestros secaderos están ubicados al pie de las altas cumbres de Sierra Nevada, en la Alpujarra. Curación 100% Natural.
Contact info
Calle Carretera 48, 18417, Trevélez, Spain
- +34 958 85 87 73
- customerservice@jamonesnevadensis.com
- jamonesnevadensis.com
3.3
Average
880 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very good
Very good! Delightful ham. Only problem was the packaging was not sturdy enough (for 2 hams), the delivery company had to wrap the cardboard box in plastic to make it suitable for delivery. Besides that I'm very pleased.
August 1, 2024
Unprompted review
Beautiful product
Beautiful product , fast delivery, very pleased!! Thank you / Muchos Gracias
January 20, 2022
excellent Jamon
excellent Jamon, no use of chemicals (E250), and fast local delivery!
December 18, 2021
Good quality product and perfect delivery
Good quality product and very good delivery… I will order again next year!
November 17, 2021
Un poco salado
September 1, 2021
Reply from Jamones Nevadensis
Estimado cliente, gracias por su comentario. Si no está 100% contento con su compra, se ruega ponerse en contacto con nuestra atención al cliente.
Un saludo cordial,
Adrian
USA - SPAIN - POLAND
I live in the USA and ordered a leg as a gift and shipped it to Poland. As you can see a complex situation. Unfortunately, the shipping company lost the package. I contacted Nevandesis and they helped me with everything! They right away sent another leg, added free knife and stand, and took care about the reimbursement process from the shipping company. Therefore, highest possible score for the customer service.
The quality of the product has to be determined as it has not been consumed yet. The design of the box and visual aspects of the meat are fantastic. I will try to give an update when I will know more. Cheers!
March 9, 2021
Great Quality and Service
Last year we ordered 3 times a Ham and some products. All the 3 times it was delivered on a timely manner and quick. The quality of the hams was excellent, as expected. And the customer service was great.
January 19, 2021
Unprompted review
disappointed
was inquiring days ahead about possibility to get a full ham sliced in packages more than just 100 g - I was told it was possible, but it would take longer than the normal 5-6 working days for receiving it. I was lead to the web-site for sliced ham. I thought to have filled it out correctly. However, rather than receiving it say 6 working days later (a week before Christmas), we received the delivery on or around Jan 7th! And it was NOT SLICED, a full ham... which I had to bring to a butcher to get it sliced... still await HIS bill....
Sorry, this did not work out for me!
January 11, 2021
Part of the product was not included in…
Part of the product was not included in the parcel. Promises to give compensation was done but nothing appears. In case of trouble, customer service is not efficient
November 28, 2020
as usual a great product and an…
as usual a great product and an excellent service.Highly recommended
January 5, 2021
From Granada to the North of England
From Granada to the North of England!
Your ham is wonderful and it arrived in perfect condition just in time for Christmas .... just ahead of all the chaos at the channel crossings!!! It is a wonderful product. Many thanks
December 24, 2020
Great product, super tasty, good value
Great product, super tasty. All the family love it. Quick delivery
December 22, 2020
Arrived quickly
December 1, 2020
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