Jane Clayton & Company Reviews 

It took a while to get my wallpaper order. I used their wallpaper calculator and purchased 7 rolls as advised by the measurements. I only needed 5 rolls but they wouldn't accept the 2 unopened excess rolls as it was outside of their 30 day returns policy. The moral of the story is don't buy too far in advance and maybe check you're measurements. I have £280 of wallpaper I don't need.

Very fast delivery service. Beautiful quality products and at better prices than most of the rest of the market.
I even got a free paintbrush with one of my orders :-)
Highly recommend.

Samples arrived quickly and are great quality

Very competitive and massive selection of products, delivered my wallpaper within a few days (very excited)
Just waiting for the decorator now!

Unfortunately a order that should of been with us completed for Christmas only just arrived (march) it’s taken a ridiculous time and the undates were chased not given at every week day end with poor replies etc

Not brilliant, happy enough with the curtains now arrived

Amazingly fast and efficient service! Thank you

You have sent my fabric to the wrong address. Then it was corrected and still went to the wrong address. Really!!

Ordered samples which arrived pretty quickly. Then ordered the fabric I required which again arrived promptly.
Website is good and the service I received was excellent.

Ordered and paid for on 3rd of March. Not delivered to date ( 12th March) no communication re delivery. Have tried calling several times at different times of the day to see if there is a problem but no one answers the phone! Very poor customer service. Will think twice before I order again.

I have made another order today for samples. When I make my selections, the fabric comes beautifully wrapped and I am over the moon with my new blinds and curtains.
A fantastic selection of fabrics, some of which are highly discounted. Thank you for providing so much choice.

Don’t buy from them ever I ordered two bespoke made cushions with strawberry thief print -I had decided upon it based on a swatch !!!!! With the strawberry thief bird showing clearly from a swatch that I had decided upon which had the strawberry birds with the strawberries in their mouth holding the strawberry - 2 cushions costing £180 came with no strawberries in the printer all and only the birds without the strawberries with their mouth singing
They told me I should’ve asked for the birds with the strawberries on to be on the cushions but the name of the material was strawberry thief both sides of the cushions had the exact same front on without the strawberries feature on the cushions at all miss selling at it’s best the used off cuts to make my cushions !!!! Why if the print is called strawberry theif would I want birds and NO strawberries !!!!!

I am angry and upset -do not buy from them

When I mentioned this to Annabelle she said she was sorry but customer services said unless I specified that I wanted the strawberries on the cushions (why would I not want the strawberry thief on the cushions)? Then I should’ve specified it in my order
I actually spent £400 with them. I’m going to call my card company because I’m so upset with the delivery of what I’ve received.

I also I ordered two rolls of strawberry thief wallpaper by Morriss & co
200 pounds they said they don’t allow discounts on discounted stock -all other companies do

I went back to order two more rolls of the paper but based on their response regarding the cushions which look awful by the way and they’re not relating effectively to the print that I have on my wall paper

So I’m going to another supplier and I will never buy from Jane Clayton again

My designer agreed !!! Not using them again

Prompt delivery. Excellent quality.

A quick service. Samples orderedand delivered within a couple of days. Well- presented product.

Ease of ordering and customer service
Speed and quality of deliveries
Quality products

Swatch arrived promptly - thank you.

Quality product and finish, with good communication throughout.

Easy to search fabrics and order samples. It's just a shame that a couple I was interested in were out of stock. I appreciate that the first five samples are free. Quick despatch and delivery.

Prompt and efficient service; products delivered on time and well presented.

Took them 24 hours to despatch my goods and I am still awaiting them 2 days later. The delivery company UPS are the worlds worst in that I am just getting lie after lie from them, therefore contacted the Customer Service Manager at Jane Clayton who offered no help whatsoever in find out when my goods will be delivered!!
Absolutely appalling customer service from both UPS and Jane Clayton.