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Rated 1 out of 5 stars

I have happily ordered from Janofi in the past and although delivery has been slow with communication poor, I still received my order. However this time, I ordered on 7th November 2020. I figure... See more

Rated 1 out of 5 stars

They don't say anything about an estimated date or something, when your product should arrive, tried to contact them, emailed them twice, and texted them on messenger but no response. Impossible to co... See more

Rated 5 out of 5 stars

I've ordered from Janofi many times and each time has been fine! This time there was a slight delay due to COVID-19 (and a few scam worries) however when I contacted customer support they replied stra... See more

Rated 5 out of 5 stars

Whitestrips from Janofi are reliable and affordable. They support customers even after buying products. The company is small yet their work is worth appreciating. Some people reported that they do not... See more

Company details

  1. Dental Supply Store

Information provided by various external sources

We deals in Teeth Whitening with Best Results already have 40,000 Happy Customers


Contact info

2.7

Poor

TrustScore 2.5 out of 5

24 reviews

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Rated 1 out of 5 stars

DO NOT ORDER - USE PAYPAL OR CREDIT CARD IF YOU DO

Ordered £100 worth of whitening strips and have not received them after a month of waiting. No communication from Janofi to say the item has been dispatched, and no way to get in touch with them for an update either.

If you do want to risk it, then ensure you use a credit card or PayPal so that you can get your money back if they don't send you anything.

August 15, 2019
Unprompted review
Janofi logo

Reply from Janofi

Hi,
I am sorry this happened with you.
Can you email us your order number at support@janofi.com so we can resolve this case.

Janofi

Rated 1 out of 5 stars

Don't use

Don't use. Used to trade as UK Crest Strips, now trading as Janofi.com as per their latest email. Not the first time they have come back under a different name. Ordered products from UK Crest Strips, items were never received. Email them numerous times, no replies. Never got my money back. Save your money and go elsewhere.

March 19, 2019
Unprompted review
Janofi logo

Reply from Janofi

Hi,
We agree we used to operate UK Crest now replace brand name janofi but if you have any issues with UK Crest email us at support@janofi.com. I am happy to resolve your case.


Janofi

Rated 1 out of 5 stars

Scam

This website used to operate under the name ukcreststrips.co.uk. They claimed to have 100% guaranteed genuine products on their website. They sold me fake “Crest” teeth whitening strips which I spent over £200 on, and when I was promised a refund since I was unhappy with the authenticity of the products (boxes with fake logos and cling filmed together, sent from a post office in England with a self service machine in a dodgey black wrapped up bag) the return address was for a Mohammed Khan in Liverpool, not a company warehouse or anything like that. I did not receive the refund I was promised after returning the products, and the email address I was corresponding with was closed down or they blocked my email address, my messages being “undeliverable. I am still on their mailing list , being informed that they changed their website to this janofi.co.uk or janofi.com and send me regular emails trying to fish for more money to steal. These fraudsters have no morals and will lie to cheat you out of your hard earned money. Stay away.

March 17, 2019
Unprompted review
Janofi logo

Reply from Janofi

Hi,
I am sorry this happened with you.
Can you email us your order number at support@janofi.com so we can resolve this case.

Janofi

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