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Japan Candy Box Reviews 471

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TrustScore 5 out of 5

4.8

Department Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality products, highlighting the wide variety of unique and enjoyable Asian snacks. Many appreciate the excellent user experience, noting that orders are often delivered on time with good communication and tracking information. People frequently express their satisfaction with the diverse selection of candies and snacks, making it a fun and exciting experience. However, some customers also noted issues with delivery, mentioning that some boxes were delayed or did not arrive. A few reviewers reported that tracking numbers did not work and that support became unresponsive, leading to unreceived products and unresolved issues.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the delicious and unique variety... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the delicious and exquisite... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the items cute and enjoyed... See more

Order

Consumers generally express satisfaction with their orders. Many appreciate the good delivery times, even for... See more

Based on these reviews

Rated 5 out of 5 stars

This company's customer service is top notch. Even though they just experienced a huge move they have kept the lines of communication wide open and let us know each step of the way when to expect our... See more

Rated 5 out of 5 stars

I always look fotward to this, its like my own little world every month especially since here in Puerto Rico we can rarely find products like these.

Rated 5 out of 5 stars

I got this as a present for my sister and it gives her so much joy every month! Always arrives on time, and I always get a notification email it has shipped each month with tracking info.

Rated 5 out of 5 stars

Japan Candy Box have a wide range of asian snacks that are delicious to try out! They have made me feel open minded to trying new yummy snacks that are tasty at any time of the year and quite enjoyabl... See more

Company details

  1. Department Store
  2. Hobby Store

Written by the company

Treat yourself to a box filled with fun Japanese Candy & Snacks! 🍡 FREE Shipping Worldwide!

Contact info

4.8

Excellent

TrustScore 5 out of 5

471 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Yummy and worth it

I bought a box not long ago and omg totally worth it! There was so much goodies to try and definitely snacks I’ve never heard or seen before. There was a particular bag of chips that came in the box and me and my family fell in love with it. I highly recommend for all to try and have the amazing experience of trying something new.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Colorful and surprising

I order the sweets international and therefore the delivery time is good.

The products are colorful designed and there is always something new to explore.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Yum and Fun

I love the variety and uniqueness of their products! Did mention the yum factor too?

February 2, 2026
Unprompted review

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