Japanese Guest Houses Reviews 

24
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

For the past week or so we have been trying to look into booking on this site. It continuously shows "Due to excess demand, new accounts are disabled, we will enable them shortly. Thanks for your pati... See more

Rated 5 out of 5 stars

We recently spent 2 nights in Ainokura as we wanted to stay in an old farmhouse and explore the UNESCO villages including Shirakawa-gō. We read that Ainokura was less touristy and this was correct. I... See more

Company replied

Rated 1 out of 5 stars

We were forced to cancel because Typhoon Hagibis stopped the trains. We called 2 days in advance to seek advice and told to wait until the morning of our booking to check if trains were running which... See more

Company replied

Rated 3 out of 5 stars

Good: Onsen Spa, staff were friendly and helpful, very beautiful gardens, nice location. Not so good: food was very poor both in terms of quality and variety, only one towel in the room which had to... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Japanese Guest Houses is a personal ryokan inn reservation service for travels interested in experiencing Japanese culture and food.


Contact info

2.2

Poor

TrustScore 2 out of 5

24 reviews

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2.2

All reviews

(24)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Average

Good: Onsen Spa, staff were friendly and helpful, very beautiful gardens, nice location.
Not so good: food was very poor both in terms of quality and variety, only one towel in the room which had to be also used for Onsen, no water provided in room and WiFi reception was poor.
Overall, was most expensive place we stayed during our visit but not good value.

October 3, 2019
Unprompted review
Japanese Guest Houses logo

Reply from Japanese Guest Houses

Gary,
Thank you for your review. However this section is to review the level of the service JapaneseGuestHouses.com (who made the reservation for you) provided.
I do not know the name of the ryokan you stayed at but few days after your stay you should receive an invitation to post a review for that particular ryokan on our website.
Thank you,
Vincent

Rated 5 out of 5 stars

Best travelling experience

Japanese Guest Houses helped us find excellent place to stay in Koya-San in a monastery. They offered us great options based on our budget and provided all the information and reminders necessary. Best travelling experience we had in Japan.

September 24, 2019
Unprompted review
Japanese Guest Houses logo

Reply from Japanese Guest Houses

It's great to know you enjoyed your stay at Shojoshin-in. We all hope you can visit Koyasan in a near future.

Rated 3 out of 5 stars

Sekisuitei Ryokan in Noboribetsu

Sekisuitei Ryokan in Noboribetsu
The place is quite good but it’s a big one Ryokan.
The services doesn’t been really good. We stayed for 3 nights and they only clean one day the bathroom.
We expect more quality of the place and his services ( not vieu, the quality of the food it’s not enought good, not very clean, the space of the room and the bathroom are small,...)
The relation between quality/price is not good. It’s and expensive Ryokan.
It’s a shame😌

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Loved our time at shojoshin-in

We really enjoyed our time in Mt Koya
I would highly recommend a stay with the monks , the meals were amazing and food that we would never think of ordering .
Location wise this place was perfect right next to the ancient cemetary , and the night walk thru the cemetery is a must .
The trip to Mt Kayo is a bit of a hike but it’s worth while .

July 8, 2019
Unprompted review

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