Japantradingcardstore Reviews 90

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

One of the best online shops that sells Pokemon TCG at very fair prices. I am ordering from Singapore and I am glad they ship internationally and uses FedEx which just take 3-4 working days to reach m... See more

Rated 5 out of 5 stars

I ordered 5 booster boxes and almost 50 singles from this store. Not only did it arrive quickly, but everything was very well packaged. All the singles were separated into their own penny sleeves whic... See more

Company replied

Rated 5 out of 5 stars

I ordered sealed packs of Yu Nagaba over the Christmas period, I expected delays due to the time. However, order was received within 10 days. I also managed to pack the chase, Umbreon from the packs.... See more

Company replied

Rated 5 out of 5 stars

Trusted seller! I have purchased many booster boxes union arena/pokemon/one Piece and always had great luck! Boxes are sealed and not tempered! I always order from them when I want product from Japan!... See more

Company details

  1. Toy Store

Written by the company

Welcome to JapanTradingCardStore – your premier gateway to the captivating world of Japanese trading cards, now accessible to enthusiasts around the globe. Specializing in a vast array of Pokémon and One Piece cards, we bring the heart of Japan’s iconic collectibles right to your doorstep. From rare, sought-after treasures to the latest releases, our carefully curated selection promises to cater to both seasoned collectors and new fans alike. At JapanTradingCardStore, we pride ourselves on authenticity, quality, and the thrill of the hunt. Every card in our collection is sourced directly from Japan, ensuring you receive only genuine products. Our user-friendly platform and secure international shipping mean that the best of Japanese trading cards is just a click away, no matter where you are in the world. Experience unmatched customer service and discover why we are the preferred choice for collectors and fans worldwide. Join us on a journey to expand your collection and connect with a vibrant community of like-minded enthusiasts. JapanTradingCardStore – where passion meets collectibility.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered sealed packs of Yu Nagaba…

I ordered sealed packs of Yu Nagaba over the Christmas period, I expected delays due to the time. However, order was received within 10 days. I also managed to pack the chase, Umbreon from the packs. Definitely buying again. Absolute delighted with my order.

January 3, 2024
Unprompted review
Japantradingcardstore logo

Reply from Japantradingcardstore

Thank you so much for your feedback! We’re thrilled to hear that your order arrived within 10 days! Congratulations on pulling the chase Umbreon🎊 We're delighted that you're happy with your order, and we can’t wait to serve you again in the future.

Rated 1 out of 5 stars

I ordered two Japanses pokemon cards…

I ordered two Japanses pokemon cards from this website and they were listed In an excellent condition. What I have received two beat up cards heavy played. I had great hope from this company but what was provided to me seems to be a total scammed alarming for future purchases. Now I see the description it was totally altered what I have purchased. This is not how business done to rip customers and prevent them to coming back.

June 9, 2023
Unprompted review
Japantradingcardstore logo

Reply from Japantradingcardstore

Firstly, we want to extend our sincerest apologies for the disappointment and inconvenience you've experienced with your recent order. It's clear we've fallen short of both your expectations and our standards, for which we are truly sorry.

At JapanTradingCardStore, we pride ourselves on the quality and authenticity of our products, and what you've described is not indicative of the level of service we strive to provide. We understand how disheartening it can be to receive items that don’t match their description, especially in the world of collectibles where condition is paramount.

We are taking your feedback very seriously and have already initiated an internal review to understand how this discrepancy occurred. This is not how we do business, and we are determined to ensure this does not happen again in the future.

To make things right, we would like to offer you a choice of a full refund, a replacement with the correct condition cards as initially advertised, or store credit for future purchases, whichever you prefer. Additionally, we would like to offer you a discount on your next order as a gesture of goodwill and an apology for the distress caused.

Please reach out to us directly at [info@japantradingcardstore.com] at your earliest convenience to discuss how we can best resolve this matter to your satisfaction. Your trust and satisfaction are paramount to us, and we are committed to restoring your confidence in our store.

Thank you for bringing this matter to our attention. We look forward to the opportunity to make this right.

Warmest regards,

Rated 5 out of 5 stars

Amazing service and packaging! 5 out of 5*!

I'm always skeptical when ordering from not so very known sites. But when I saw a card I wanted I thought, why not? The owner was very helpfull with showing pictures of the card's front and back. Ofcourse, ordering something from the other side of the world takes time... But after a week or two went by, it came in the mail! Very very very good packaging! Card was sleeved and put in between 2 pieces of cardboard and wrapped in plastic. Great experience and looking forward to ordering more from this site! Solid 5/5*.

January 24, 2023
Unprompted review
Japantradingcardstore logo

Reply from Japantradingcardstore

Thank you for shopping at Japan Trading Card Store! We are committed to earning your trust and raising our reputation so you can feel confident in every purchase. We always focus on secure packaging to minimize any risks during international shipping. We look forward to serving you again in the future!

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