Items arrived quickly but website was not clear that next day delivery was not actually available as the company requires a Days processing.this should be clearer on the website
Company replied
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Review summary
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A fantastic, caring company to deal with. Other's could learn from this attention to customer assistance. But I will definitely buy from Japebo in the future. Thanks very much. Mads was extremely he... See more
Company replied
My previous seller went out of business, so I had to swap to Japebo. I have no complaints, the items were dispatched quickly and arrived in a reasonable timeframe.
Company replied
When I contacted customer support for advice, the replies were extremely helpful and friendly. Mads went out of the way to help me. Delivery was extremely quick and the receiver I received has made a... See more
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Company details
About Japebo.ie
Written by the company
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands, including Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring great sound quality and long-term performance. 🔊
🛒 Simple and easy webshop
Our website is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly customer support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Written by the company
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Contact info
Fabriksvej 9A, 4200, Slagelse, Denmark
- info@japebo.ie
- japebo.ie
Everything you need for your hearing aid
4.4
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rapid delivery of items at a reasonable…
Rapid delivery of items at a reasonable price that I was unable to find elsewhere.
August 29, 2024
Arrived on time
August 19, 2024
Excellent quick service
Excellent quick service. Delivered quickly , well packaged. No complaints, will definitely order again
August 15, 2024
Fast delivery and good price
August 7, 2024
Excellent Serviice
July 3, 2024
Got what I wanted quickly.
June 13, 2024
Reply from Japebo.ie
Thank you for your positive feedback! We are pleased to hear that you were able to get what you wanted quickly. If you have any more feedback or suggestions, feel free to share them with us.
We appreciate your business and hope to serve you again in the future.
Best regards,
Johanna, Japebo
Reply from Japebo.ie
Hi John
Thanks for the review of Japebo here on TrustPilot
Japebo packed and send you shipment the day after you made the order. Hereafter the shipment was 5 days to arrive.
If you need shipments to be faster than that there is an solution for that - its called DHL shipments.
They are more expensive than ordinary shipments but then the shipments normally arrives the day after or at latest within 2 days (be aware that holidays, lock downs and so on can and will have an effect on the shipping time)
Hope to be able to help you again later on.
Kind regards
Søren - Japebo
Reply from Japebo.ie
Hi Gerard
Thank you for your positive feedback!
We are glad to hear that you received exactly what you ordered and that the delivery was prompt.
We strive to provide excellent service to all our customers.
If you have any further questions or need assistance, please do not hesitate to contact us.
We appreciate your business.
Best regards,
Søren - Japebo
Reply from Japebo.ie
Thank you for your kind feedback! We are thrilled to hear that you are happy with your purchase and that the delivery was speedy.
If you have any further feedback or need assistance in the future, please do not hesitate to contact us. We appreciate your business!
Best regards,
Johanna, Japebo
Ordered some stuff and it arrived on…
Ordered some stuff and it arrived on time as promised. So far no problem with received goods.
May 23, 2024
Reply from Japebo.ie
Thank you for your feedback! We're glad to hear that your order arrived on time and that you haven't encountered any issues with the received goods.
If you have any questions or need further assistance, please don't hesitate to contact us. Your satisfaction is our top priority!
Best regards,
Johanna, Japebo
Reply from Japebo.ie
Hi Padraig
Thank you for your positive feedback!
We are glad to hear that you found our site easy to navigate for your purchase.
If you need any further assistance, feel free to reach out.
Have a great day!
Warm regards,
Søren - Japebo
Reply from Japebo.ie
Hi Sandra
We are delighted to hear that you are satisfied with our Reliant product!
Thank you for choosing Japebo.
Your positive feedback means a lot to us.
If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Søren - Japebo
Very good company and fast delivery of…
Very good company and fast delivery of my order
April 24, 2024
Reply from Japebo.ie
Hi Aidan
Thank you for your kind words!
We are delighted to hear that you are satisfied with our service and that your order was delivered promptly.
Customer satisfaction is our top priority, and we strive to provide the best experience possible.
If you have any further feedback or need assistance in the future, please do not hesitate to contact us.
Kind regards,
Søren - Japebo
Reply from Japebo.ie
Hi Christopher
Thank you for your positive feedback!
We are thrilled to hear that you are very happy with your purchase and that the delivery was prompt.
If you have any further questions or need assistance, please do not hesitate to contact us.
We appreciate your support.
Best regards,
Søren - Japebo
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