Jars and Bottles Reviews 

600
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, finding them excellent and well-suited for various uses, and appreciate that items are generally well-packaged, ensuring they arrive intact and protected. Many also highlight the fast delivery times and efficient service, appreciating the helpful team and easy ordering process. However, some customers also noted issues with the delivery service, specifically mentioning poor performance from a delivery partner, leading to missed deliveries or inconvenience. A few other people also felt that while packaging was generally good, some items arrived damaged due to jars slipping out of separators or not being tightly packed.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy and... See more

Product

Customers had positive experiences with product, frequently praising the good quality, value, and competitive... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent,... See more

Quality

People report positive experiences with quality, consistently praising the good quality jars and strong... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of the ordering process, the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 50 x 50ml bottles for our wedding favours. They arrived really quickly which was great! One was smashed in the box, likely during delivery, so I emailed customer service and got a response s... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when b... See more

Company replied

Rated 5 out of 5 stars

Second time ordering with them. One of two boxes wasn't delivered as bottles broken at dpd depot. Phoned them, got straight through, explained what had happened. The lady said all sorted they will r... See more

Company replied

Rated 5 out of 5 stars

The product is good, packed well and the shipping quick. I bought the jars because I thought they were UK made whereas they are Italian. So my only minor issue is that product origin is not displayed... See more

Company replied


Company details

  1. Packaging Supply Store
  2. Glass Industry
  3. Glass Manufacturer
  4. Glassware Wholesaler
  5. Packaging Company
  6. Packaging Store

About Jars and Bottles

Written by the company

The UK's largest supplier of glass jars and bottles packaging



Everything you need to package your food, drinks and cosmetics products and creations for your customers. Visit our website Contact Us


Our range


Glass Jars Glass Bottles Glass Candle Jars Glass Spirit Bottles Glass Beer Bottles Le Parfait

About us


Jars and Bottles are a leading online distributor of glass packaging, providing a range of innovative solutions for the food, drink, and cosmetics industries.

If you're a Deli Owner, Jam Maker, Sweet Seller, Bar manager, or Brewer, you're bound to need a good glass jar or glass bottle in order to supply your products and creations to your customer. As the UK's largest supplier of glass jars and bottles we have everything you need.

Our trusted network of worldwide suppliers means we can provide customers of every size with their exact requirements, without ever compromising on quality.

With volumes starting as low as 6 units jars and bottles offers a one stop shop for all types of food and drink producers.

Price include VAT, Delivery, Glass Jar/bottles and closures to fit.



Contact info

4.8

Excellent

TrustScore 5 out of 5

600 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(600)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

V good price

V good price, prompt delivery -thank you

November 28, 2025
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Reply from Jars and Bottles

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Rated 3 out of 5 stars

No problem with the lids

No problem with the lids that I purchased, but I was surprised to find them loose inside the cardboard box that they came in. I would prefer a liner inside the outer box

November 28, 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

Good value

Good value, prompt delivery. What more can you ask!

November 25, 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

Perfect for the job

Easy to order. Arrived promptly and well packaged. Nice bottles perfect for the job. Metal tops would have been nicer than plastic.

November 11, 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

easy to deal with

good price, good delivery, easy to deal with

November 11, 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

Great jars

Great jars, great packaging and great service. Thank you

November 10, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

The order process was easy

The order process was easy, the bottles do appear to be very well made, the delivery was ontime, however the packaging was a fail the bottles were rolling around in the box, thankfully with no breakages so proves the quality of the glass.

November 7, 2025
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Reply from Jars and Bottles

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Rated 5 out of 5 stars

Website was easy to use

Website was easy to use. Clear ordering, and speedy delivery. Second time I’ve used this company and I’m really pleased. X

November 6, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 4 out of 5 stars

PACKAGING NOT GREAT

The jars are great and arrived pretty quickly after ordering. I just wish the packaging was better as the jars are not tightly packed. The slip out of the cardboard separators and so get bashed about in transit. Last box had several broken, thankfully this package didn't but more luck than judgement I think.

November 4, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent product

Excellent product and great service as always.

November 1, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Perfect

Perfect, yet again thanks

August 18, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Good quality jars and lids

Good quality jars and lids. Arrived in good time. Very well boxed. I would use again.

October 30, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent product and customer service, but let down by their delivery provider

The bottles and caps purchased from J&B are excellent, every bit as good as described and very well packed for transport. The buying experience was simple and communications very good with comprehensive invoices and delivery notes provided very quickly.

The only part of the purchase which was poor, very poor, was the delivery itself. This was contracted out to DPD, whose performance was a complete shambles.

I wouldn't hesitate to recommend J&B (Pattesons Glass) products but it might be worth asking if they can despatch by a different courier.

October 28, 2025
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

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