Jasmine Flowers & Gifts Reviews 412

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and timely delivery service, often highlighting how quickly items arrive. Many people are delighted with the quality of the products, including fresh flowers, delicious cakes, and well-packaged gifts, often noting the beautiful presentation and variety available. The service is frequently described as excellent, professional, and responsive, contributing to a smooth online experience. However, some customers also noted issues with product quality, such as flowers not being fresh or appearing almost dead, and some chocolates tasting old. There were also occasional concerns about items not exactly matching their online photos, or packaging appearing unsealed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the punctuality and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide variety of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and professional... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the fresh cakes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was able to make an order from Canada to a friend in Amman. The website is made super easy to use and someone was live on chat with me helping me to fulfill my order successfully. My friend received... See more

Rated 5 out of 5 stars

This company never fails to bring a smile to my loved ones overseas. Since I can’t physically be there to pick out their gifts, I know I can always rely on Jasmine Gifts for any occasion with my famil... See more

Rated 5 out of 5 stars

The website was easy to navigate and had great variety of choices and products. The delivery was also on time and accurate with everything requested. Thank you very much for your service

Rated 5 out of 5 stars

Excellent service, cake is delicious, flowers looked amazing, well packaged delivered fast, well organized. Was soooooo easy to order from oversees for family. I highly recommend if you are outside Jo... See more


Company details

  1. Flower Delivery
  2. Internet Marketing Service

Written by the company

Jasmine Gifts You can send gifts to all members of the family Cake flowers - indoor plants - machines personal care and many gifts We always strive to be the best and to satisfy all our customers


Contact info

4.8

Excellent

TrustScore 5 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was such a delighted experience,the…

It was such a delighted experience,the flowers vase i purchased was stunning, and I got exceptional service from Ahmad ,he helped me in many things, and the delivery service was so fast,this shop is highly recommended, I will definitely be back !

February 15, 2024
Rated 5 out of 5 stars

Amazing

Well prepared, nicely decorated, and quickly delivered.

January 22, 2024
Rated 5 out of 5 stars

Very Good

Matches what is displayed in the Website, very good quality and sticks to the time frame.

January 5, 2024
Rated 5 out of 5 stars

50 white roses wrap…

I’ve recently ordered the 50 white roses wrap for my engagement party on a very short notice. The wrap reached my place in less than an hour and it looked fascinating. Thank you Jasmine Flowers for the wonderful service and products!

December 31, 2023
Rated 5 out of 5 stars

Great customer service

Such a Great customer service. They were very fast in responding and made sure every thing was done properly.
Plus, the flowers were stunning and the cake. Thank you guys

December 30, 2023
Rated 5 out of 5 stars

Everything !

Everything !! The customer service is so good and efficient ! the payment was so smooth 😊😊
Will definitely use this service again and again

December 20, 2023
Rated 5 out of 5 stars

Wow!!!

Wow, I can't say enough about the fantastic service I received from JasmineFlower & Gift! 🌸🌼 I ordered a perfume and flower delivery, and they went above and beyond to ensure it reached the intended recipient. The order was on time. The customer service was outstanding, and I couldn't be happier with my purchase. Thank you so much for the fantastic experience! Highly recommended! 🌟

December 15, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look