Jaumo Reviews 272

TrustScore 1.5 out of 5

1.4

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Rated 3 out of 5 stars

Charged me $45 for a 3month subscription I didn't want. *Update: I got a refund through Google so turned out ok , but still a bit complicated to avoid auto billing. I did not even intend to request t... See more

Rated 1 out of 5 stars

My name is varsha Taral. I am From Mumbai Suburban basically. Someone has created fake profile making use of my photos I have proofs which my friend sent me.I am not a actor,I am common girl.I have s... See more

Rated 1 out of 5 stars

Total waste of money and time nothing but nigerian scammers. Had many very beautiful women sending likes but once I connected with them some were very aggressive to meet and even requested sponsorship... See more

Company replied

Rated 1 out of 5 stars

This site is a joke. I must have met More than 100 scammers on this site wanting gas money grocery money game card money and the list goes on and on. I did not meet one legitimate person on the site a... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

The #1 Dating Experience on the Planet.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

272 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Not good atol .

Pretty bad dating app i get tons of likes from woman but magicly youl never swipe any match i wonder why !! Way to much advertisement and fake accounts .

June 4, 2021
Unprompted review
Jaumo logo

Reply from Jaumo

Hi Joker, thank you for leaving a review. All profiles that match your filter settings will be shown to you in the Zapping game. Please edit your filter settings to see more member and increase your chance of getting matched :). We are available via support@jaumo.com in case you need assistance. Best, Royce

Rated 4 out of 5 stars

Question

Are the people at the top the latest people that checked out your profile on this app

May 28, 2021
Unprompted review
Jaumo logo

Reply from Jaumo

Hi Cassidy, thank you for leaving a review. Please contact us at support@jaumo.com and describe your problem a bit more so we can assist you. Regards, Royce

Rated 1 out of 5 stars

My name is varsha Taral

My name is varsha Taral. I am From Mumbai Suburban basically. Someone has created fake profile making use of my photos I have proofs which my friend sent me.I am not a actor,I am common girl.I have seen many fake profiles on this app basically this is misuse of girl life as well as boy life.I am not on any dating app also i dont support but this pathetic this is app for sexual purpose.This is not only my personal problem but i m sure many people facing this.There is arise of question of Data & privacy?
Plz take action & block this account I have attach screenshot of fake profile on your app otherwise if you are not taking any action I will file officially complaint!!

August 26, 2020
Unprompted review
Rated 4 out of 5 stars

JAUMO

For me, is the best app for dating but yesterday gone wrong.
Like, I made an another account again, and I saw all the people from 18 to 20 years, but I saw only gay boys/mens, and I couldn’t find the one I want, and also yesterday ended up the all people and the app told me to wait some time to appear many more people.
Well, I’ve waited the whole night but didn’t appear those new people today and I can’t see who liked me or visited me and I don’t even receive so many messages like I used to.
Please, remmediate this app. Thank you x

April 12, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM!

I downloaded the Jaumo app and within 24 hours had over a thousand dollars in fraudulent charges on my debit account. I have reported these people to the FBI fraud department and DO NOT AUTHORIZE any additional payments or any other account activity on my behalf. This app is a SCAM! DO NOT DOWNLOAD THIS APP!

January 16, 2020
Unprompted review
Jaumo logo

Reply from Jaumo

Hi MN! I’m so sorry that you had to make such bad experiences with us. Please send us an email with to support@jaumo.com so I can check that and help you :) Best regards, Sandra

Rated 1 out of 5 stars

This company is a scam

This company is a scam. I have cancelled my account before my subscription renewal.
And it said was deleted, and was not , and I have realized that the day after when they charged me the monthly subscription. Basically they sent me a mail that you have to press the button to delete the account.
So I have contacted instantly the support asking the refound, and they didn't refound me the money .
Basically the stole me 13 dollars.
THIS ISN'T NICE AT ALL
SO YOU LOST A CUSTOMER FOR SURE

December 17, 2019
Unprompted review
Jaumo logo

Reply from Jaumo

Hi Alex! The deletion of your account is independent of the subscription and does not automatically cancel a VIP subscription. For a refund please contact the Google or Apple Support! If you have any further questions, please contact support@jaumo.com. Best regards, Sandra

Rated 1 out of 5 stars

Total waste of money and time nothing…

Total waste of money and time nothing but nigerian scammers. Had many very beautiful women sending likes but once I connected with them some were very aggressive to meet and even requested sponsorship to visit me..... send money to Google Pay account for plane, bus and even phone minutes (Haha). So I asked two of these lovely ladies to write my name on a piece of paper and send a photo and of course they said no "trust me honey" (Hahahaha). Do not waste your oney on this app....

February 23, 2019
Unprompted review
Jaumo logo

Reply from Jaumo

Hi LGW! We fight hard against fakes and scammers and we’re proud to have very few of them on Jaumo. Please understand that it's not possible to catch them all no matter how hard we try. Please send me the suspicious usernames to support@jaumo.com and I’ll personally check the profiles again for you. Thanks! Best regards, Sandra

Rated 1 out of 5 stars

Not happy at all

I installed jaumo app in my android in the middle of October. I registered as a simple member.
Totally until now, I received 21 likes, while other 20 ladies visited my profile.
I would like to see the profiles of all the above ladies. However, it is impossible, if you are not a VIP member.
I don't want to be a VIP member, because i dont want to pay subscription.
Additionally, the only criteria is the age and the distance. I think that more filters should exist (for example, ethnicity or language spoken).

November 22, 2018
Unprompted review
Jaumo logo

Reply from Jaumo

Hello Dimitrios! Thank you for contacting us. This is an exclusive feature for VIP members. As a VIP member, you have access to all lists and enjoy Jaumo without limits. You can become a VIP for a reasonable price via: Side menu > Become a VIP. If you have any further questions, please contact support@jaumo.com. Best regards, Sandra

Rated 1 out of 5 stars

NO support, NO money back

I bought a premium account on the JOYRIDE app.
After reinstalling it on my phone I found out I forgot the password.
I asked for a password reset..
Now I am 4 weeks further in time, 14 e-mails, sending multiple time proof of my identity, my payment, my credentials, setting up new non-premium-accounts... and they keep asking me the same questions over and over without solving my issue.
Each time you respond to their message, another agent responds in the same (stupid) way. Their mail offers a link for feedback on their sevice.. but if you choose it you get a dead link.
So in short, the app is nice, but the support sucks big time.
I want my money back I can't get it back.
I feel scammed

My response to the reaction of Jaumo down here:
This is the standard reaction on bad reviews..
Their response is not personal but an autoreply... only trying to keep up their (fake) reputation

October 26, 2018
Unprompted review
Jaumo logo

Reply from Jaumo

Hello Coen! I'm really really sorry that you haven't been helped yet. I understand your anger! Please send me another email to support@jaumo.com with your userdetails and I promise to solve your problem. Best regards, Sandra

Rated 3 out of 5 stars

Charged $45 accidentally, got refund in end.…

Charged me $45 for a 3month subscription I didn't want.
*Update: I got a refund through Google so turned out ok , but still a bit complicated to avoid auto billing. I did not even intend to request the VIP features.Must have triggered the button accidentally as touch screens on mobile set off by hovering finger sometimes.

July 28, 2018
Unprompted review
Rated 1 out of 5 stars

i have been into online dating for more…

i have been into online dating for more than 15 years now and i gotta say i really like the interface of the app but 99.9% of profile are fake.
I Actually try for a week to say hello to 500 women a day in Usa, south america and europe. out of 500, i will get 400 answers but only 10 will actually take the time to visit my profile, that means that 390 ( top model with only 1 picture on their profile) answer to a stranger without even checking his profile first. then i asked them where they were from and again in more than 90 of the cases, their answer was different thant the location on their profile. then they never have facebook or whatsapp but they are trying to get you on hangout app where anybody can have a profile. sorry to say it but this app has been overtaken by nigerians scammer...a total waste of time

February 28, 2018
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam
1: I cancel my membership, but they still charged money.
2: Its just a waste of time, Lots of fake profiles , not many people will reply or stay active at all.
3: the accounts that work are people from Germany and non speaking English.
4: customer service??: they have no email, telephone number or even office address.

Don't bother.. you are welcome :-).

September 11, 2017
Unprompted review
Rated 1 out of 5 stars

Ban this app

Ban this app. My boyfriend used it and I was unaware of the fact that he is using it. You should ban dating apps.

July 20, 2017
Unprompted review
Rated 1 out of 5 stars

Not really the dating site i expected.

Not really the dating site i expected.. when you offer a free app dont have to keep asking the new member to became vip. In order to be able to communicate whith people .. let them like the application and then they will ask to be Vip... It appers as a scam. Also too many adds...

June 12, 2017
Unprompted review
Rated 1 out of 5 stars

Jaumo dating site is the worst

From a month or two ago, I somehow were getting LIKES from the site that I'd never joined. What I thought were military men, we're actually Nigerian scammers, looking for women with bank account in which to scam their way by INTICING you concerning a 'BENEFICIARY ' FUND! THEY HAVE STOLEN PHOTOS AND PRETEND TO BE MILITARY OFFICERS IN LAGOS. 😤😤😤😤

October 11, 2016
Unprompted review
Rated 1 out of 5 stars

Absolute con!

Don't waste your time! Loads of fake profiles and you can only message 'the most popular users' if you become a 'VIP'. You're then tricked into becoming a 'VIP for free' by downloading third party apps etc. (you actually get no rewards for doing this).

June 18, 2016
Unprompted review
Show reviews in all languages. (272 reviews)

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