I used this company for the first time to order Hi Vis vests. The service was first class and price very competitive. I reported one small error and my contact, Ben, corrected it immediately in a very... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
5 star customer service! I put through a very large order of hivis vests that all needed personalising with writing and logos and the turn around was fantastic and so are the jackets. We needed them v... See more
Sensational service. Urgently required Hi Vis Vests with printed company logo. First time using Jax’s, called early morning to discuss requirements, received ’mock-up’ within an hour of ordered pl... See more
Jax First Aid. This company is brilliant. Wide variety of goods at a very good price. Fast turn around and goods delivered as promised (unlike other sites I've been mugged off by)and securely packaged... See more
Company details
Contact info
Unit 1 Harelaw Industrial Estate, DH9 8UJ, County Durham, United Kingdom
- 0800 689 4731
- sales@jaxfirstaid.co.uk
- jaxfirstaid.co.uk
4.9
Excellent
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very impressed by their prices and excellent customer services
I was very impressed by their reasonable prices, excellent customer services and speed in which I received my order. I will definitely be using Jax First Aid for all my medical supplies in future.
November 15, 2019
Unprompted review
Bags of Kindness
My job is to source specific items for 'Bags of Kindness' that are distributed by front-line staff to those surviving on the streets. We have very specific requirements and Jax has become my one-stop shop for information, availability, value for money and fast, efficient delivery.
November 14, 2019
Unprompted review
Excellent service.
Excellent service.
The little bag of Haribo was a lovely extra.
Will definitely use again
November 12, 2019
Unprompted review
Great selection, fair prices.
I found the process of ordering very easy. The prices were competitive and the quality of the merchandise excellent value.
November 10, 2019
Unprompted review
Great selection, excellent customer service
Great selection, excellent customer service.
Great selection of supplies and very affordable prices, particularly compared to other online suppliers. There was an issue with the promptness of delivery of my order, but this was swiftly dealt with by the customer service team. I will order from them again, and recommend them to others.
November 8, 2019
Unprompted review
Great Service
Fast, efficient service. Cannot fault it. User friendly website and quick delivery.
November 8, 2019
Unprompted review
Fast response/delivery time
Fast response/delivery time. Excellent service all round.
November 8, 2019
Unprompted review
Very happy on all counts
Very happy on all counts, product, cost, speed of delivery. Will certainly use Jax First Aid for all my first aid consumables in the future.
November 5, 2019
Unprompted review
Jax First Aid
I ordered some supplies from Jax First Aid and they arrived in a couple of days. Great products, great service and super fast delivery. Highly recommended.
November 3, 2019
Unprompted review
Jax First Aid Products
If you are looking for quality products at a fair price with a quick delivery: Jax First Aid is the place for you!
November 1, 2019
Unprompted review
Great Service
If you are looking for good products at a good price and a speedy delivery: Jax First Aid is the place for you!
October 31, 2019
Unprompted review
Jax First Aid had what I wanted in…
Jax First Aid had what I wanted in stock, and the order came within a couple of days as requested. Happy with the complete process from start to finish.
October 30, 2019
Unprompted review
I recommend Jax first aid because....
Great prices and extensive range of products. Good delivery service.
October 30, 2019
Unprompted review
Great fast service with a wide…
Great fast service with a wide selection of competive priced products. Will certainly be using in the future for all our H&S needs.
October 29, 2019
Unprompted review
Jax First Aid
First time I had used Jax First Aid, and the goods arrived promptly and as expected. I also had a query after I had placed the order, and this was also dealt with promptly and efficiently.
I will certainly be using them again.
October 28, 2019
Unprompted review
This was the first time I`d used Jax…
This was the first time I`d used Jax First Aid Aid was very impressed.
Quick and easy to find what I needed, good prices and delivered next day as promised. Would highly recommend.
October 28, 2019
Unprompted review
This easy plaster is a new concept in…
This easy plaster is a new concept in first aid plasters and bandages as it works as both and doesn't stick on the skin. I was recommended it by St John's Ambulance and bought a pack. Delivered to my house with no delays.
October 25, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.