The Little Herb Remedy Reviews 132

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and natural ingredients of the products, finding them effective and luxurious for various needs, including sensitive skin. Many appreciate the delightful scents and the overall pleasant experience of using the items, from teas to balms and body washes. The service is frequently highlighted as excellent, with fast delivery and well-packaged orders, often arriving quickly and in an eco-friendly manner. However, some people were dissatisfied with their orders, experiencing missing items or significant delays in delivery. A few other people also felt that communication regarding their orders was lacking, with no confirmation or tracking information provided, and some reported no response to their inquiries.

What people talk about most

Product

Reviewers express delight with the products, often describing them as wonderful, amazing, and of high... See more

Quality

Customers consistently express high satisfaction with product quality, frequently describing items as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and swift delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Users describe positive interactions with service, consistently highlighting it as great, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful products. I purchased the Female balance massage oil. It smells divine along with herbal balance tea and cleansing tea. Both are lovely blends to drink. Finally I purchased the Rosemary h... See more

Company replied

Rated 5 out of 5 stars

I purchased the Head Fog smelling salts & the Honey & Lavender lip balm. Both items smell amazing & beautiful to use. The smelling salts are fantastic for waking up a tired mind or great for sinuses.... See more

Company replied

Rated 5 out of 5 stars

Wonderful little shop with a beautiful array of natural products. I brought some beautiful candles along with some headache balm, lavender lip salve and a gorgeous skin cleanser of Rose and Camomile.... See more

Company replied

Rated 5 out of 5 stars

Jayne is so helpful and extremely knowledgeable about all her products which she makes herself. Currently she is moving premises so she offered to deliver my goods personally so I didn’t have to wait... See more

Company replied


Company details

  1. Herbalist
  2. Health and Beauty Shop
  3. Organic Shop

Written by the company

Botanical Skincare, Herbal Preparations and wellbeing products lovingly hand crafted by our Master Herbalist. Workshops, Retreat Days and Holistic Support. ⭐️ Small Business Awards Finalist 2025 ⭐️ Free From Skincare Awards Finalist 2022


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

132 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I didnt receive my order

I didnt receive my order
Iv contacted customer service multiple time and haven't had any response 😕

October 25, 2025
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Reply from The Little Herb Remedy

Hi Flynn, I am so very sorry to hear that your order is delayed, and even more concerned that you feel communication has fallen short of expectations. I can confirm that we have been experiencing a supply issue for a few key ingredients which has now been rectified and orders are being processed as normal, but this should have absolutely been communicated to you immediately. I am extremely sorry and will include a 10% discount code for any future orders with your order by way of an apology. I hope you love your products and hope you will give us another chance in future! Best Wishes, Jayne

Rated 5 out of 5 stars

Fantastic experience I definitely highly recommend

Thank you sooo much Jayne for my head balm, received today! And it smells amazing:) plus the envelope smells lush too, what is that smell can I ask please?
Thanks again and I will probably be ordering again soon :)
Joanne x

October 7, 2025
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Reply from The Little Herb Remedy

You're very welcome - thank you so much for ordering and for your review. I think the envelope probably just smells of the balm! It has Rosemary and Peppermint essential oils :) they are gorgeous!

Rated 5 out of 5 stars

Fantastic

Swift delivery, lovely product and such a reasonable price for something so special!
Smells divine too ✨️

October 7, 2025
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Reply from The Little Herb Remedy

Thank you for the lovely review

Rated 5 out of 5 stars

Lovely products

Lovely products, all smell so good. Love the tea for boosting immune system. Tastes sooo good.

October 7, 2025
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Reply from The Little Herb Remedy

Thank you so much for leaving a review

Rated 5 out of 5 stars

Absolutely stunning products

Absolutely stunning products, the smell of everything is incredible. Used the pain relief body wash last night, I can't believe the relief I felt! I have fibromyalgia and the pain I was in last night was awful, had a bath with the body wash and came out feeling like a different person! Thank you so so much Jayne. Tessie

October 7, 2025
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Reply from The Little Herb Remedy

It's wonderful to hear that the Pain Relief Body Wash has helped with your Fibro pain! thank you so much for leaving a review.

Rated 5 out of 5 stars

Another 5 stars from me…

Another 5 stars from me…

Received my Pain Relief Balm and Headache Relief Balm and both products are amazing. Both balms do not leave a nasty greasy feeling on the skin, which I love as most products do and the subtle fragrance that you get from both balms are delightful and not overpowering. I would most certainly recommend these products to anyone who would prefer herbal remedies rather than overuse of painkillers.

Well done Jayne/The Little Herb Remedy, you did it again 🙏🏻⭐️⭐️⭐️⭐️⭐️

October 7, 2025
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Reply from The Little Herb Remedy

Thank you so much! really appreciate your custom and review

Rated 3 out of 5 stars

Took a while to be delivered.

Took a while to be delivered with no communication in between.
Rosemary candle is nice but not really strong enough to notice.
Female balance tea is pleasant, haven't noticed any difference yet but I will persevere.
Not yet used the massage oil.

September 10, 2025
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Reply from The Little Herb Remedy

Thank you for your review Jude. So sorry to hear that delivery took longer than usual for you. Enjoy your products! x

Rated 4 out of 5 stars

Lovely products

Lovely products, the oils smell amazing and the teas that I purchased taste as good as they smell. My order arrived packed in an eco friendly manner, no plastic in sight - which is important to me as well. Only reason I haven't given 5 stars was the delivery time - it was 2 weeks from order to delivery BUT that said Royal Mail are not that efficient in my area at the moment.

September 9, 2025
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Reply from The Little Herb Remedy

Thanks for your review Susan we're so pleased you're enjoying your products! Sorry to hear delivery took longer than expected.

Rated 5 out of 5 stars

had your products before and always…

had your products before and always been fantasic, and a reasonable prices, will continue to order more xxxxx

September 8, 2025
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Reply from The Little Herb Remedy

Thank you so much for your lovely review x

Rated 5 out of 5 stars

Exactly as advertised, I met me goals!

I've always enjoys excellent health and have maintained very good weight control. Unfortunately, retiring from work and my late 50's has made weight control more of a challenge. My decision to try Remedy Meds caused a hit to my ego but I'm so glad I did! Virtual meetings with a physician was comfortable and the deliveries were on time. I met my weight loss goals after just a few months and will use Remedy Meds if I ever find the need in my future.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely products

I brought the headache balm and the pain relief balm a few months ago so have had opportunity to try both before writing a review. I have found both to be helpful. I use the headache balm across my temples and the pain relief balm for muscle tension.
The products are well made and both smell lovely.

May 1, 2025
Unprompted review
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Reply from The Little Herb Remedy

Wonderful to hear the pain relief and headache balms are working for you thank you so much for taking the time to leave a review x

Rated 5 out of 5 stars

Lovely herbal tea blend…

Lovely herbal tea blend to combat viruses. Nicely packaged and delivered quickly.

August 11, 2025
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Reply from The Little Herb Remedy

So pleased you're enjoying the Anti-Viral tea! This is the perfect time of year to start boosting your immune system

Rated 5 out of 5 stars

I just love the Rose gift set

I just love the Rose gift set. The face cream is so lovely and smells divine, the rose face toner spray is so moisturising and feels so nice and fresh and last but not least the rose face wash is beautiful and makes my skin so fresh and clean. Thank you Jane for working so hard to bring us such amazing products. ❤️

August 8, 2022
Unprompted review
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Reply from The Little Herb Remedy

Thank you so much for leaving a review x

Rated 5 out of 5 stars

I’ve now bought quite a few of jaynes…

I’ve now bought quite a few of jaynes lovely products. My most recent being the cleansing tea and the relax aromatherapy candle. I’ve enjoyed all the teas so far and this one is no exception. I was going to wait till this evening to light the candle, but couldn’t resist and it smells amazing! Thanks again Jayne for your hard work producing these great products

February 18, 2022
Unprompted review
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Reply from The Little Herb Remedy

Thank you so much Tracey x

Rated 5 out of 5 stars

Great products and service

I ordered pillow mist and a relaxing oils rollerball. I’m so happy with the products. The prices are good and delivery was speedy. I can’t wait for my next order!

February 1, 2022
Unprompted review

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