Jay's Computer Services Reviews 

21
TrustScore 3.5 out of 5

3.7

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Company details

  1. Computer Repair Service

Written by the company

Fast Local Service - No Callout Charge - No Fix No Fee - For Home & Business Repairs Over 14 Years Of Experience · NUS Discounts Available ( With Student Card )


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3.7

Average

TrustScore 3.5 out of 5

21 reviews

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1-star

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3.7

All reviews

(21)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

My computer has been there for months

My computer has been there for months. A few times when I turned it on, it said, "I'll call you back later today," but it never did. Now, for two weeks, I've been calling all the numbers and no one answers.
8016

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful, and knowledgeable

I urgently needed a couple of long data cables and, despite multiple telephone calls to various shops, had been unable to source any. locally.
When I called Jay, he was busy on another call, so I moved on. Despite me not having left a message, he called me back ten minutes later, discussed my requirements with me (which wasn't easy since I don't really do computers), and came up with a solution at a sensible price.
I immediately drove down to his shop and was able to collect the cables there and then.
I would say that Jay is friendly, helpful, and knowledgeable. I will have no hesitation whatsoever in using him again should the need ever arise.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent prices and after sales service

I purchased a used MacBook Air from Jay sometime ago; the price was very competitive, but the best part is his after sales service. I’m not a wizard when it comes to computers; Jay helped me out and showed me how to use an alternative version to office. He was a life saver 😊. We must support these small independent businesses as they offer 1-2-1 service, and you’re not passed onto a different sales agent. I definitely recommend Jay’s Computer Services; next time when I’m in the market for another laptop/computer, Jay’s will be my first port of call.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Laptop Crisis

My laptop had been problematic for a while and finally the screen would not work. It had a lot of important (to me) data on it. I feared I would have to buy a new laptop and some of my data would be lost.
I took it to Jay's Computer Services on Nantwich Road in Crewe and over the next few days identified the problem and fixed it for me, all for a very reasonable price. It feels like a new laptop now. Very happy with the service.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Popped in on the off chance that Jay…

Popped in on the off chance that Jay could help with shopping out a TFT screen on my motorbike that was scratched.
Was happy to help and did it there and then for me. Also gave some good advice. Cleaned the screen too.
No charge.
Absolutely first class service.
Would recommend

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Jay Computers

Jay sorted out our broadband problem quickly and efficiently, very obliging and polite. Decided to have a new computer, which he delivered and tranferred all details from our old computer to. Have used his service in the past and would highly recommend

May 14, 2023
Rated 5 out of 5 stars

SUPERIOR CUSTOMER SERVICE AND CARE

SUPERIOR CUSTOMER SERVICE AND CARE - 5 STAR
Issues with my 14 month old laptop immediately resolved, with demonstration of how to solve it myself if there's a next time. This business does genuinely care about doing the job properly and precisely and keeping the customer fully informed. Upfront, realistic pricing. Excellent.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Geeing up sluggish computers

With Win 8.1 coming to an end we took my wife's laptop into Jay to be upgraded to Win 10. On Win 8.1 it was running like a snail. By adding some memory and swapping to an SSD Jay got it goung beautifully.

This year my desktop started playing up with Win 10 updates and performing slowly. Jay has got that sorted out.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding support and customer service

Rang Jay's for support as I couldn't get my printer to scan to my pc. After patiently spending nearly 2 hours on the phone with me exploring a number of possible solutions he succeeded in getting my printer/pc to work.... and when asked how much that would be he said there was no cost. What a star !!!
I have no hesitation in recommending him for repairs or tech support for anyone with pc issues.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Jay is excellent

Jay is excellent - with a friendly and helpful approach, he explains his work and nothing seems too much trouble. Very competitive pricing. I have no hesitation in recommending him. Great bloke.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Needed very urgent repair fix for my laptop....

Had a problem with my laptop where I was unable to charge it and needed a very quick fix. Google searched and found "Jay's Computer Services" (a local shop) who had a significant number of excellent Google reviews. Jay completed the repair extremely quickly and got me going again. He was not only fast, inexpensive and efficient, he was also very friendly. Would not hesitate to recommend or use him again.

October 29, 2021
Unprompted review

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