Sub say ghatya service jazz cash hay. Payment send honay main 2 din lag jatay. Aj k time pay itni sub standard service aur customer care pay zero support. Helpline walon ko bat krny ki b tameez Nahi.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jazzzcash was such an rubbish app today i lost 20k from this app scamers no privacy policy someone can acess my account so easily today I suddenly checked by balance and they got lost and srnd to so... See more
"Maine Jazcsh Company se bahut hi buri experience ki. Unhone mere issues ko ignore kiya aur koi samadhan nahin diya. Main unki service se bahut hi naraz hoon."
one of the worst call customer support.-------- insan k bachy, 2 calls per 5 rupy kat lia but customer service k numandy sy baat ne kerwaye.... aur her month internet k pakgs ki prices increase ker rh... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MONEY STEALING COMPANY
The worst experience I’ve ever had was with jazz cash, these people are literal thieves, will ALWAYS STEAL YOUR MONEY. They have no physical operating office. And the customer support is even worse. NEVER EVER GET YOUR FUNDS TRANSFERRED VIA JAZZ CASH. They will always end up stealing your money. Customer support people are abusive and are never willing to assist and will make your life even worse. It’s been 3 months this company has not reversed my transactions always making useless claims.
Worst digital banking app
Worst digital banking app, payment always gets stuck they don't care whether person is in emergency or not. I suggest everyone not to use this app ever and switch to easypaisa
Poor service.
Main nay 1500 PKR transfer kea hai mobile package k lea. But balance 200 PKR show hoo raha hai. Even koi transaction bhi nahi hui. Yeh all the time same hi situation hoti hai. Main is app ko recommend nahi karta.
baqwas tareen service
baqwas tareen service. I withdraw my 38 USD from payoneer and they says koe transaction nai show hori humein yaha. I am gonna delete this baqwas app
Boht hi bakwaas service Mene 110 rupees…
Boht hi bakwaas service Mene 110 rupees transfer kiye recieve nhi hue urgent kaam tha muje or as se pehle 1 month pehle 300 achanak account se gayab hogae harami loot rhe ha Please as app se door rahe bakwaas service ha.
transfer money to acc flawed, money stuck
transfer money to acc. then wait 3 days for complain and another 7 days for refund. minus sat and sunday. overall money stuck for 15days. never gonna use it again. eik dafa paise return hojayin bus...toba! better to go and give cash by hand. 13407648 is the complain id if someone wants to check,
Pathetic experience
Pathetic experience, transfer stuck for the past 5 days keep saying the money will come today everyday. Liars and cheats!
JazzCash is A Disappointment
Hello, JazzCash/ to whom it may concern,
On a serious note, I want to know and I have the right to know, on what basis is JazzCash holding my money for the last 4 days?
I made an 8 thousand money transfer from my JazzCash to Faysal Bank, and though I have received an e-receipt and notification of money sent, there is no money received to the bank account.
I have also talked to Faysal bank's customer service and they have told me the issue is from the sender's end.
Whereas JazzCash customer service officers keep on telling me my issue will be resolved in three working days, either it will revert or show in the bank account (I have made two calls the first day and a call each day since, because I urgently need the money but JazzCash won't understand what I mean by urgent). I am hearing the same thing every time I call, period!
I made this transaction on Saturday since my transaction was made on weekends it cannot be processed, I understand that. But today is Wednesday, literally three working weekdays, and my issue is not resolved yet.
On a very sore note, this is not the first-time JazzCash is holding my money. You have held my money many times before either when I am sending them, or sometimes when I am receiving it, for no reason whatsoever. I went to your website and there is no mention of JazzCash holding customers' money at all. I call your customer support each time to resolve my money, your service is anything but convenient. It is a waste of energy (talking to your customer service officer when nothing gets done).
Please process my money for this one last time. I am going to delete my JazzCash account. I will never refer your service to anyone ever.
pathetic,,,bakwas,,,,,,ghatiyaaa,,,,5…
pathetic,,,bakwas,,,,,,ghatiyaaa,,,,5 din payment srruck rahi hy meri ...intehai 2 noor fazool service.....main mbl app andnetwork dono khatam krny lagi hu
Very poor services
Very poor services, totally fraud team, almost 3 days my payment stuck in jazz-cash, i complaint to helpline they daily laying me that today resolve your issue wait plz but in the not solve issue, suggest please dont use jazzcash services, totally poor services 👎
This app is full of bug, A waste and time consuming
This app is full of bug. A very stressful, Litchy, Non- Friendly app. This is too time consuming. Jazz Cash is wasting people precious time and company does not care about it. Even, this is not capable for 1 Star Rating.
They don't even deserve one star
their app sucks can never access it my transactions are stuck just cause of their useless app and seems like they don't care about all these complaints
Its really embarrassing ..a so well…
Its really embarrassing ..a so well known application do such scams..they called me as jaz cash Insurance representatives and lied to me that they are doing a free medical facility to their clients..they asked me to insert pin just to check my balnce..i have their call from islmbd head office..a female lied to me deducted my 2500 amount i have even the recording but they didnt bother again to recive my call..plzz dont trust jaz cash too much
Jazz cash is Totally scam.2 bar card…
Jazz cash is Totally scam.2 bar card order kia or 2 bar card nahi mila or na hi refund sirf ye email mila hy.
Dear Akhtar,
Thank you for contacting JazzCash Team.
We are sorry for the inconvenience caused. This is to inform you that your Card has been discarded. The Card is discarded when don't contact within 60 days of return of Card. Please order your Card again. Moreover, there is no reversal of Card fee when the Card is discarded.
Feel free to contact us anytime, we are available 24/7. In the meantime, your kind support and understanding will be highly appreciated
No answer on whatsap or email
No answer on whatsap or email. Customer service like nowhere. I am overseas and need some support on an issue. This is very bad.
Very bad.kbhi paisy kam show hoty…
Very bad.kbhi paisy kam show hoty hain.kbhi agay transfer nhi hoty.pending mai aa jaty hain.pir yh rolty rehty hai.tang aa gai hun mai
Only one word for Jazz i.e Horrible
Only one word for Jazz i.e Horrible. They are the worst service provider in Pakistan. They only know how to brag about their brands in advertisements. Focus on the product, not the influencers.
Very Bad experience
Very Bad experience
I made transaction for my m-tag account on 30th Aug 2022, amount deducted within second but amount not yet been transferred to my M-Tag account, even I had registered compliant and two working days were given to get resolve despitevi made calls (average call time 15-20 minutes)on 3rd and 4th day.
Today they gave new compliant number means you get new number after failed commitment by this fraud service.
30-aug 2022
Moaziz Sarif, Aap ka Complaint ID 12621972 hai. Yeh ID aap aainda malumat kai liye istemal kar sakte hain. Shukria.
03-aug 2022
Moaziz Sarif, Aap ka Complaint ID 12646861 hai. Yeh ID aap aainda malumat kai liye istemal kar sakte hain. Shukria.
Jazzcash is a totall scam and steal other freelance balance from their payoneer account | RED FLAG
Am not a customer of Jazzcash, but I'll tell you my issue
Firstly, I am from Egypt and Jazzcash doesn't work in my country and I have nothing to do with it
My issue started when I received my Hard earned funds from Upwork after 2 weeks of delaying
— I received 1.3K USD from Upwork to my Payoneer account on 16Aug
— in the same day, my account has been hacked or scammed and charged for 900USD by Jazzcach and other Gmail account
— I messaged the customer care services in the same hour, and they locked my account for 15 Days till today 30 Aug, they changed my account E-mail to the one that am posting this review from.
— They E-mailed me to change my password, but after i read their E-mail, i got another 3 mails from Payoneer charging my account for 200,100,85 USD
by jazzcash
— My account balance went to Zero in the same Hour they removed the restriction from it
There is a huge security breach in Payoneer services, and they won't even admit it, but why? Because they won't give me my hard-earned money back that has been stolen by jazzcash, a company that works with Payoneer, and it's not even working in my country Egypt!
This might be the last message i write to you all because i am in debt and might be jailed soon because of Payoneer security breaches, and scammers like Jazzcash!
WORST EXPERIENCE
Jazz cash is the worst service provider which I have ever used. When we are in need of money and transfers our payment from UBL through jazz cash app to jazz cash so their application didn't work at all. I have to complain on their support every single month but didn't work at all. Jazz cash is very pathetic!!!
Further in my case it has gone extreme as i received several fake calls from jazz representative apparently as they have got and my information which i shared with jazz cash. I wish there’s some negative numbers i can show up ..
BIG NO TO JAZZCASH , NOT RECOMMENDED.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








