jazzyspins.comReviews 

26
TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

Was a good site before it got taken over. Similar sites that the company now took over have had the same treatment. I see reviews of not getting bonuses but the terms say you only get these first depo... See more

Rated 2 out of 5 stars

Review of "new" jazzyspins Lots of slots,including some I love BUT right now its buggy, the bonus is working weird, I keep randomly getting a random amount of bonus turned into a random amount of c... See more

Rated 3 out of 5 stars

Jazzy Spins please can you sort out my verification paperwork and let me have my withdrawal-it has been 5 days now!!! Petrina Brennan Update -a week now!!

Company replied

Rated 3 out of 5 stars

i have a problem with this site not loading any eycon games been like this weeks and been to support and still not sorted


Contact info

2.7

Poor

TrustScore 2.5 out of 5

26 reviews

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1-star

No history of asking for reviews

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2.7

All reviews

(26)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Was a good site before it got taken…

Was a good site before it got taken over. Similar sites that the company now took over have had the same treatment. I see reviews of not getting bonuses but the terms say you only get these first deposit bonuses withing 5 sites. I have about 30 sites. Like i said. They weren't owned by same company when i first joined them. Also, any chance of crediting the world cup bonuses for this months promo. Anybody on these sites that deposited yesterday with the world cup promo get £20 bonus each as England scored 4 goals. 2 days later. Got a bonus. Wasn't £20 like the promo promised.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Jazzyspins scam site

I played on jazzy spins and I won 50pounds yet I still haven't recieved my winnings it's been 3 weeks now. And when I spoke to customer support they just say it's been processed and still haven't had my winnings. Not happy. Don't go on this site.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Pretty good choice of games

Pretty good choice of games. I’ve deposited more than withdraw but that’s just how it is in every slots site, you win, you loose. With the withdrawal I didn’t have any problems. It wasn’t a big win, I received the money within 30mins. Don’t know how the big winnings work. But it’s not a scam, if it was, I wouldn’t be able to withdraw even the small winnings.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Steer clear and please read reviews here

Seemed like a good site. Got offered a bonus of 200%. When I entered code, it said success and I deposited £20 as required. The bonus was not added despite me sending screenshots and spending a lot of time corresponding. I did get answers to my emails, but all denying their responsibility.I do wish I had read the reviews as other people have had the same experience, offers of bonuses to get you to deposit money and then failing to fulfill their promise. Steer clear of this site, there are so many far better ones.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

account deleted for no reason

tried to login to my account and password did not wor so tried to reset it and did not receive the email for it contacted live support to be told my account does not exist when have email proof of the account username then to be told i must have used a different enail the why do i have the prevous nails to the enal then .

December 22, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi Ross,

We’re sorry to hear about the trouble you’ve experienced and appreciate you bringing this to our attention.

If your password reset email hasn’t arrived, please check your spam or junk folder, and ensure the email address you’re using matches the one linked to your account. If you have email proof of prior correspondence or account activity, this will be very helpful.

We understand how frustrating it can be to receive conflicting information. To help us investigate further, we’ve requested more information via our Trustpilot page to locate your account. Please provide the requested details there, so we can assist you more effectively.

Thank you for your patience and understanding as we work to resolve this for you.

Best regards,
Jazzy Spins Team,

Rated 1 out of 5 stars

very good range of slots,games are very…

i wish i had read all the reviews before i played here! all the good reviews must be people who work for jazzy spins!!! all the deposits have flown through and one withdrawal was fine but after 6 more deposits that all went through with ease i get a little back and try to withdraw and shock horror been pending for 2 days!!! dont answer any emails!!! and as other people have pointed out below the bonus codes are just to get you deposit!! once you put the code in and press activate you get a message saying code activated BUT YOU STILL DONT GET BONUS FUNDS EVER!!!!! and when you email them they always say we have checked your account and you did not put the code in even if you know you did!!! i have done a bit of checking this company and they are owned by grand battery holdings which is a scam company that always rip people off when they win!! but love a deposit!! do not deposit here at any costs , i have lost my winnings dont let this happen to you!! also before you join any casino and make sure its not run by grand battery holdings!! YOU HAVE BEEN WARNED!!!!!!!!

September 4, 2024
Unprompted review
Rated 2 out of 5 stars

Review of "new" jazzyspins

Review of "new" jazzyspins

Lots of slots,including some I love BUT right now its buggy, the bonus is working weird, I keep randomly getting a random amount of bonus turned into a random amount of cash rather than the x50 wagering requirements bonus as advertised, lots of slots bugging out. Site has potential. Will update my review if they fix the teething errors! I also agree with the below reviewer, winning spins are few and far between and its all very laggy, maybe that's just our bad luck, like I said, will update if things change.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer care and support…

Brilliant customer care and support team x highly recommended

May 3, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hello Genny,

Thank you so much for taking the time to share your feedback with us. Your kind words mean the world to us.

We hope that you will continue to enjoy all that we have to offer, and we are grateful that you have chosen Jazzy Spins as your gaming destination.

Kind regards,
Jazzy Spins Team

Rated 3 out of 5 stars

Jazzy Spins please can you sort out my…

Jazzy Spins please can you sort out my verification paperwork and let me have my withdrawal-it has been 5 days now!!!
Petrina Brennan

Update -a week now!!

April 5, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hello Petrina,

We're sorry to hear that your experience on our website hasn't been as enjoyable as we hoped.

As reputable operators in the industry, we do need to conduct regulatory checks at various stages in our customers' journey with us, which may sometimes impact withdrawal timeframes.

We understand that timely withdrawals are important, and we are committed to constantly improving and streamlining the process.

We would be happy to review this further and work towards a swift resolution. To best achieve this, we have reached out to you privately for details.

Kind regards,
Jazzy Spins Team

Rated 5 out of 5 stars

Alina was brilliant

Alina was brilliant

February 24, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi Jasmine,

Thank you so much for taking the time to share your review with us! We're happy to hear that your experience with our live support was not only enjoyable, but also efficient.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future.
Thanks again for your review!

All the best!
Jazzy Spins Team

Rated 1 out of 5 stars

Shocking.

Shocking.. alright taking your money but when it comes to paying out the hold your withdrawal for ages and keep
Asking for other documents .. scam site once I’ve my withdrawal I will not use again and advise others not to

January 30, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi,

We apologize for any inconvenience our verification process may have caused you. As a responsible and reputable operator in our industry, we are obliged to conduct regulatory checks to verify our customers' details at various stages of their engagement with us.
These checks involve requesting certain documents that meet both our internal standards and regulatory requirements. This allows us to maintain a safe and fair gaming environment for all our customers.

We would be more than happy to look into your case and work towards a swift resolution. Please reach us out through our official point of contacts. Thank you for your understanding and cooperation.

Warm regards.
jazzyspins.com

Rated 5 out of 5 stars

Elena was very helpful 5star

January 29, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi Paul,

Thank you for taking your time to give us the best rating here, we truly appreciate. We're glad we have been able to help and we hope, you'll continue to have fun and enjoy our products.

Best wishes
jazzyspins.com

Rated 1 out of 5 stars

I have got to say worse site I've ever…

I have got to say worse site I've ever played . Deposited a couple of times doesn't matter what game you are playing there are no bonus or free spins on any of the games I have played, just seems to take your money and nothing at all back feels like a bit of a con to me ,you don't get nothing doesn't matter what game you play. Just a waste of money tbh.

Thanks for you reply sorry to say your the only site I've ever played that you don't get no bonus on on the games your playing . Plus I've topped up twice again after my first review still the same it's not right, so please delete my account your site just seems to take your money not even £1 back joke .

January 17, 2024
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi Nicky,

Thank you for taking your time to rating us here. We are sorry to hear your experience was less than what you expected. We understand that sometimes the games may not go the way you have expected them to, and we also understand how frustrating it must be however, the outcome of our games is determined by a random number generator system.
Each wager made by each player has the potential to be a winning bet, however there isn't any way for our systems to prevent a win from occurring nor can they allow only small wins to occur. We simply provide the forum for you to play the games, the rest it up to luck.
Your satisfaction is very important; therefore, please contact us whenever you require assistance via 24/7 live chat or email.
Thank you again!

Best wishes!
Jazzy Spins

Rated 3 out of 5 stars

Lots of ups and downs with all the…

Lots of ups and downs with all the sites. But always seem to have maintenance issues and changes to terms and conditions all the time.

December 30, 2023
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi,

We appreciate your feedback. While your text suggests that your rating is for rather a category of sites, and not necessarily with us in mind, we'll take it. To help us better understand your experience, you can reach us privately with specifics about ups, but mostly about what you consider downs through our 24/7 live chat or over email.

Best wishes,
Jazzy Spins

Rated 5 out of 5 stars

Customer service on point

Had an issue with my balance in game, but the customer service is on point to help and clarify everything. Big thank You to Alina P.
Great job

December 23, 2023
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hi there,

Thank you so much for taking the time to share your review with us! We are thrilled to hear that you enjoyed playing our slots and bingo games and we managed to help you with your query.

At Jazzy Spins, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.

Thank you again for choosing to play with us.

Best regards,
Jazzy Spins Team

Rated 1 out of 5 stars

Got told I was a lier because thay sent…

Got told I was a lier because thay sent me a email whith a bouns coad what I put in correctly as I have done loads of them before and im not stupid enyways the live chat basically said i did not put it in i told them this has happened the last 2 times so its a error on your end told no its me what happened tonthe customer is always right or even try and resolve the matter thay would rather tell you no asked for a manager thay dint have one that's wear the problem lies then

September 22, 2023
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hello Daniel,

We apologize if you've encountered any inconvenience or if your experience on our site hasn't been as enjoyable as you'd hoped.

We'd be delighted to review your case and, if possible, provide a satisfactory resolution. We've reached out to you privately to obtain your account details and offer assistance.

Warmest Regards,
Jazzy Spins

Rated 3 out of 5 stars

The site is good iv withdrew twice…

The site is good iv withdrew twice now,so was happy with that,and got it in to my bank account fast,the only problem I have is it gives you a bonus so when you use that bonus it don't give it to you,iv done it twice now,iv emailed them and still haven't heard anything in 2 weeks now,but I do love the site but it's just that you don't get the bonus they say that you get when you deposit

May 6, 2023
Unprompted review
jazzyspins.com logo

Reply from jazzyspins.com

Hello Susan,

Thank you very much for your review and feedback!

We are sorry for not giving a response to your query right away, our support team is dealing with a high influx of requests at the moment.

If this has not been checked yet, please reach out to us via live chat that is opened 24/7 to review it faster.

Wish you the best of luck!

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