JCB Tools Reviews 871

JCB is an established brand name providing quality tools at sensible prices and with a two tier warranty system. Pros get 12 months, DIY gets 3-5 years (depending on the tool). Ive been using JCB... See more

Jcb tools were Great, they handled my order quickly and professionally and I had my socket set delivered to the Highlands in a couple of days The only reason for not giving 5 stars and this... See more

I was happy with the ordering and delivery. I was a bit disappointed only to have one battery. It means having to stop and wait for it to charge. Also my last JCB drill had a plastic case which gave... See more

The shopping experience is fine, but there is a fault with the keys. Because they are 'Security' torx, then they should fit over the round protruding security piece that prevents you from using a norm... See more

Great communication, great product, and having watched Adrian build the chipper from crate to finish it was actually a breeze to do and I didn’t need to consult the manual once. I actually built it on... See more

I searched online and found exactly what I wanted at the right price, and it was delivered on time . I became a fan of JCB and made other orders which will also help me tremendously t... See more

Some problems with the delivery and the discount code not working but they managed to sort this out and kept me informed. Should say the delivery was their courier which messed up not JCB tools they d... See more

Had a bad experience ordering this trash pump from Amazon as it didn’t arrive and I needed a refund. Ordered direct from JCB ….. Perfect. Efficient quick delivery and cost less with a code. Thanks JC... See more

I am pleased with the JCB 5lb Grubbing Mattock - it is a very sturdy piece of kit and has been doing wonders on the roots in my garden. The price is competitive and delivery good but a little slowe... See more

Using the website was easy to navigate and email communication was good. We had an issue with delivery of the tool box which was out of job's control however they did help track down the delivery wit... See more

Excellent product details on site, ordering simple through the process, delivery was as promised with driver exceptionally helpful. Only thing that was amiss and probably my fault was lack of plugs s... See more

*Update: I have now received the JCB stacking toolbox. I ordered on 19/07/25 and received delivery on 31/07/25 (Rukshal from JCB was helpful with resolving the late delivery) Postage was supposed t... See more

Good information on customer service Tines bent on two forks from previous places. The JCB fork looks as if it is strong and will do the job. The lifetime warranty is good news.

Ordered and paid for this jack on the Wednesday as I needed it Saturday latest. JCB dispatched it on the Thursday. Invoice said “Next working day delivery” so the jack should have been here on the Fri... See more

I've purchased several tools from JCB Tools and always pleased with the quality of the items. Also, the speed of delivery is excellent, which means I don't have to wait long to put them to use.

Ease of placing the order. The rolling site case is awesome. It was bigger than expected which is a definite plus. The build quality is also excellent and really solid.

Brilliant fork! I’m using it for composting and its prongs are nice and strong, sharp and the fork is decently lightweight for how strong it feels. I don’t think I’m ever going to have to replace it a... See more

I had ordered a drill which was meant to deliver between 2-5 working days but unfortunately its been a week so far not even a single bit of tracking is available not sure wether they have even dispatc... See more

Very pleased with the JCB 5 piece Site Storage system and the ordering and delivery service. I received regular texts and emails and a delivery time slot that Fedex kept to. The system itself is grea... See more

On the phone it was told me I could use the promotion code. When I done the payment it was refused. After I post the review, I was contacted by the support team and it was offer to be sorted the i... See more

On the phone it was told me I could use the promotion code. When I done the payment it was refused. After I post the review, I was contacted by the support team and it was offer to be sorted the i... See more

My order was placed on a Sunday evening - processed on Monday morning and delivered early on Tuesday morning - from Wales to West London. Truly amazing service

Brilliant peice of kit , with the automatic temperature gauge allows you to keep it heated and at an even temperature to your not force drying anything Love it

Jade was more than helpful , going out of her way to make sure I received a photo of the delivery so that I could determine where the parcel had been left

Very solid and useful chipper. Smooth and easy transaction with quick delivery. Will always buy JCB if they have the machine

Fantastic service - my JCB Shredder was delivered professionally after just two days. I had excellent help from Craig in Customer Services as there was a query on the delivery point.

A very easy ordering process and more importantly to me a delivery service that was true to its word. Next day meant exactly that!

Massively impressed with the Chipper A great addition to my garden arsenal. We have around 2 acres surrounded by trees and I’ve always struggled with the debris after trimming After u... See more

Excellent next day delivery. Space heater unit has more run for 4/5 hours showing a good heat and consumption performance.

Great tool for many purposes, digging narrow deep holes for planting and clearing of roots

I have used JCB Tools several times, always 1st Class Service and communication. Will definitely use them again.

the one thing I wish could be better presented is the option between free delivery and express delivery ( paid for). I wish I had them both displayed and to choose the one I want.

Great quality tools as you would expect from such a great brand, very good price and interchangeable batteries for all your JCB power tools, brilliant cannot fault

Ordered a drill costing £99-99 and got sent one that cost £57. Phoned up to ask what was going on and got told the drill I ordered doesn't come with a 4ah battery,( even though it was on the website f... See more

Fantastic tool box built with strength and stabillty only needing 1 tool box with everything in

Quality range of products and just the right tool that I wanted at a great price. Great customer service and delivery as promised.

Terrible service from start to finish they never pick up the phones. How can you chase anything? Delayed orders? Courier very very slow, avoid if you respect your own business. Refund required asap

Box come damage, but this was from the delivery company. Delivery driver marked as damaged all items in box. Product excellent

Still not received the item having waited in on two separate days for the scheduled delivery. Delivery of the generator was set for 21st November by the courier FedEx. They failed to attend with no e... See more

Bought a 4 prong muck fork from JCB shop. Used it everyday for a year, mucking out farm sheds with a wheelbarrow. Metal fork and shaft are lightweight, which is helpful with a fork full of muck. Hard... See more

I’ve had 3 socket sets under warranty, send out new parts which was the wrong part. Sent out another part which was clearly used and damaged. I’ve had over 50 emails back and forth to try and sort t... See more

Excellent service - ordered over a weekend and here by Tuesday. The auger is well made and looks durable.

Ordered item and processed/dispatched in good time. Happy with purchase and look forward to working with it on a little project I have.

First time to place an order with JCB. Very easy to order. Good price. Had an issue with the delivery company. Contacted JCB and they dealt with it for me and it was sorted within 24 hours. Very pl... See more

Recommended seller. Bag exactly as described. Couriered very quickly. Prompt and professional service. No hesitation in using this firm again.

Great battery life Good quality powerful drill and driver. Would definitely recommend!

Very robust, organised boxes, easy to put together, taken on site already and works very well on gravel. Very happy

I’ve had no confirmation of my order and no tracking updates. The order said it would accept a discount code and then didn’t - I feel there has been poor communication and an overall poor customer exp... See more

Ordered an item from JCB Tools. I asked for Parcel Locker Collection. The main item still came directly to me. The freebies was not delivered but went to the locker I requested originally.... See more

I enjoy the extra height on this Fork. It does what you need it to do. My pals think I'm ridiculous for claiming I own a JCB

Got a broken tool box. Two of the sides are damaged very badly. Looks like someone thrown the entire tool box while delivery process. I am bus electrician and I was waiting for the tool box... See more

Had to change the delivery date which wasn't an issue. Delivered on time and the product looks good although not used them much as yet.