Jcked Reviews 4

My experience with this scammer company is not good, save the hassle and stay away...shiitty service and scammy service, they boast made in USA then drop ship from China...run away as fast as possible

So this is a social media based supplement company. It looks promising from the offset, with some fairly unique products offering the world (but that's the fitness industry to a tee - they're not marked down for that).
I purchased some liquid l'carnatine as a bit of a psychological boost. The product arrived fairly quickly, drop shipped from china I believe.
I initially ordered on the 14th april, and was convinced to agree to a subscription - which could be cancelled or delayed at any time.
I attempted to cancel straight away, and thought it had been done. If the stuff was good I could always reorder right?
On the 12th May I received an email congratulating me on a further purchase - which is how I found out that I still had a subscription. I went to the site, and initially they received a thumbs up for the ease of getting access to your account, enter the email you used when ordering and they send an accessible link.
Navigating around the site using a mobile device (android) is an experience of heavy marketing and dark patterns. When you can eventually navigate to the subscription page it seems to be quite easy to add multiples of existing items to the subscription, or to be fair, remove multiple product lines - though you cannot remove all items this way. There is a link to cancel the subscription. Clicking on this produced a white screen - I later figured out that this is a pop up which covers the initial web page. When converting the site so that it displays as per a desktop site, it reveals that the pop up is many times the height of the screen. With desktop mode it was possible to drag the screen focus so that you can click cancel at one end of the screen, and confirm it on the other. This was not possible to do when the site displayed as per a mobile device.
The cancellation process consisted of five? steps, each time confirming at both ends of the pop up. Firstly they asked if you were sure you wanted to cancel - that's not unusual. With an option to cancel the process. Clicking through that to continue with the cancellation gave a similar screen, with an offer of a reduced price. Ignoring the offer was another option which put you through to another screen confirming you want to cancel.. except this time the cancellation button colour and position was swapped with the option to continue with the subscription. Jumping through that hoop took you to another screen confirming you want to cancel after which I think the subscription finally showed as cancelled on their website.
Contacting customer services yielded an apology, and a link to the same account page which is seemingly designed not to work.

As to the effecity of the product I purchased, it's difficult to say without monitoring blood sugars.

When I first purchased the stuff I was on quite a low kcal intake, and doing fasted cardio. Taking the l'carnatine did help to clear the mind fog - but that could be the same if there was any kcal in the shot itself. (There's no measuring device with the bottle - something that could be done to improve the product) I used a shot glass.
The taste is strong to say the least. The bottle says you can dilute it but nobody got time for that!.
So if the delivery was good, and the product could work, why one star? The website is just designed from the ground up to pressure you into a subscription, which the website appears to be designed to frustrate your ability to cancel. At best it's incompetence, at worst deliberately designed to part a fool from their money. I wonder whether there is any l'carnatine in the battles they sent, or if they are just snake oil.

Dodgie company gives you a discount for a subscription you can cancel at any time took 3 weeks to arrive then they informed me that they have sent me a another 3 months supply after a week after receiving 3 months worth. Not worth your time or money.

I bought a product. It got delivered to an odd spot so initially I couldn't find it but with an eventual assistance from their customer service showing pics where it got delivered I found it. But I then got an email about my apparent "ongoing subscription" (I never signed up for any subscription). When you click through the links to try and cancel the subscription, it just takes you in a loop and you can't actually cancel it. I had to go back and forth with their customer service via email to get them to cancel the subscription. Initially they said I couldn't cancel it because I was in the 'initial subscription period'. I insisted that I never signed up for any subscription and also sent them a screenshot of an earlier version of this review. They then relented and did the right thing and cancelled the alleged subscription for me from their end. So points to them for ultimately doing the right thing. I'd say just be careful about what you buy from this website or their social media ads. I don't believe there was any subscription I signed up for, and if there was, it was buried so far in the fine print no one would ever find it. So just be careful about what you are actually purchasing if you purchase from this site. But at least they did the right thing and sorted it out, so I amended this review to reflect that. I haven't actually used the L-Carnitine product yet but will update this review in due course to advise whether it provides a benefit.