Jcolondon Reviews 

14
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Jewelry Store
  2. also in
  3. Wholesale Jeweler

Written by the company

We at JCO London are a customer centric bespoke jewellery company specialising in diamond engagement rings, wedding bands, anniversary rings, earrings, pendants, necklace, and fine jewellery. We are based in the heart of Hatton Garden, the world-renowned diamond and jewellery district. Our family business grew out of their need to provide for their family but blessed that it was driven by both of their passion for jewellery and precious stones. Not only our parents had a skill for business and an eye for the right stone, but also poured their passion into designing their jewellery with gold and platinum metals.


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4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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4.5

All reviews

(14)

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Rated 5 out of 5 stars

Top service by J from JCO Diamonds

I recently bought a diamond ring from JCO Diamonds for my wife. While I did my own market research, this company was recommended to me by my friends. It indeed exceeded my expectations. I’m particularly pleased with J from JCO. All-in-all, excellent stone, quick turnaround, good communication, personalised approach, attention to details and good price. My wife is so happy with the ring and so am I. Five star service!

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend JCO London

I highly recommend JCO London, especially Jay, for their exceptional service in helping us prepare for our wedding ceremony. Jay's personalised approach, attention, prompt communication, and continuous updates throughout the search for the perfect ring were unparalleled. His ability to understand and fulfill our specific requirements, along with insightful suggestions for improvement, set him apart from other jewellers. With Jay's expertise and dedication, coupled with Kira's honest advice, our rings were ready by our agreed-upon date. I have full confidence in returning to JCO for any future needs or service work, as Jay and the team’s exemplary service truly made the experience exceptional.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

I bought an engagement ring from Jco a…

I bought an engagement ring from Jco a few months ago.

I was looked after by Jay and the overall customer service was 10/10. They listen to what you want, how you want it and are great with their communication. The team are very knowledgeable and experienced when it comes to different ring styles, types of diamonds and also provide great ideas/recommendations which were really useful when deciding on the final ring.

The ring I got in the end exceeded my expectations and I was over the moon when I saw it in person. They also present the ring in a really nice ring case with a mini light inside which adds to the classy finish. Jay was super flexible with timings and was able to get me the ring quicker than intended as a result of a change of plans on my end.

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend this jewellers to…

I would recommend this jewellers to anyone that wants a quality service.

They really looked after us and provided guidance that was genuine, really engaged with the needs of the client, a thoroughly enjoyable journey. The final product was unbeatable, absolutely stunning. Very satisfied and happy with the whole experience.

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with JColondon. The service was great and I got the perfect diamond ring with a fantastic price. The team is super friendly and helpful. So glad I met Jahangir as I learnt alot and he made the process of buying a ring stress free. I highly recommend!!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of purchasing an engagement ring from JCO LDN, and I couldn’t be happier with the entire process. From start to finish, they exceeded my expectations in every way.

The variety of rings available was impressive. Whether you’re seeking a classic solitaire or a unique design, they have something for everyone. The craftsmanship and attention to detail are evident in each piece.

Jay the jeweler I worked with, was an absolute gem (pun intended!). His knowledge of diamonds and precious metals was remarkable. He patiently answered all my questions, ensuring I made an informed decision. His non-pushy approach made the experience stress-free.

Jay took the time to understand my preferences and helped me choose a diamond with exceptional fire and brilliance. He even assisted with resizing the ring promptly when I got the initial size wrong.

Highly recommended for future customers

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy with Jco London

Very Happy with Jco London , Jay and his Team were very patient with all my demands and helped me make my perfect Ring ,
Can’t wait to recommend them to everyone!

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

I'd been looking for an engagement ring…

I'd been looking for an engagement ring for quite a while, and been in and out of shops who seemed to show us the same thing, and didn't really understand us.

Umar at JCO took time to explain the entire process to us, and was very patient in taking time to understand our requirements and preferences.

The ring design process was dynamic and changed in response to our feedbsck, and I didn't feel pressurised at any point.

Collected the ring and have been VERY pleasantly surprised (had high expectations anyway)

Would 10/10 recommend

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fell in love with my engagement ring

We were looking for an engagement ring and were recommended to go to JCO London. From seeing a few designs I knew exactly what I wanted. Jay and Kira are both amazing. They understood my needs and made me a bespoke ring exactly to my requirements and within our budget. The ring is beautiful and fell in love with it as soon as I received it. Throughout the whole process we were kept updated and were continuously reassured. We later returned to JCO to purchase a wedding band. Again this was made bespoke to match the engagement ring. The experience and service received was impeccable. Jay is very welcoming and reliable. You can put your trust in them and not be left disappointed. Highly recommended.

July 2, 2023
Unprompted review
Rated 5 out of 5 stars

From Beginning to end JCO as a whole…

From Beginning to end JCO as a whole have been very welcoming and helpful. They have high standards of work and will not let anything they produce leave their premises unless the customer and themselves are 100% happy. Jay in particular strives for perfection for each and every customer. I would recommend anyone to come and visit JCO.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of exploring the JCO London website, and I must say it left a lasting impression on me. From the moment I landed on the site, I was immediately captivated by its sleek and sophisticated design, which perfectly complemented the luxurious jewellery collection it showcased.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Bespoke Ring

So pleased to find JCO when we were in Hatton Garden looking for a ring for our sons 21st birthday. They are so friendly and helpful. They listened to my son describing the sort of rings that he likes and then found examples of rings for him to decide what he liked/didn't like so that he could design what he wanted. They gave us options so that we could ensure that the ring we bought for him was within our budget. It was just a great experience. The ring that we collected today is beautiful and just what he wanted/designed. It fits perfectly and he says that it is so comfortable that he forgets that he wearing it. It is just what we wanted for him. We will definitely go back to JCO for any jewellery. They take away stress of buying that special gift for your loved ones and make it a memorable and great experience.

January 15, 2023
Unprompted review

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