While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I blindly bought a few bottles based on the floral notes l like. 3 are destined to be pillow sprays...but one is a wonderful iteration of a niche, now-discontinued classic from the 80s and an all-time... See more

Rated 5 out of 5 stars

JCS has some pretty good dupes at incredible prices, I used to always go to the perfume counter at Debenhams, god I miss that shop and C&A. With the lack of testers in shops I tend not to buy perfumes... See more

Rated 5 out of 5 stars

Super Prices, very good (sometimes) of original perfumes, all lovely packaging, make nice presents, bought so many, ive not had time to try them all! Also, they arrived very quickly, and again,... See more

Rated 1 out of 5 stars

Positive points, the perfume is good, cheap and delivery was quick. However, one of the two packages was delivered in a sealed Royal Mail damaged bag. I took photos of the damaged package inclu... See more

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

JCS is an online retail shop, offering customers cleaning products, toiletries, health and beauty products, fragrances and more.


Contact info

4.2

Great

TrustScore 4 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Order

Incomplete order. Wouldn't send out missing perfume even though it was a Christmas present. Did give refund for difference but very disappointed

November 18, 2023
Rated 5 out of 5 stars

Brilliant!

Brilliant!! Packed well, on time. Smell great really happy thank you👊🏻

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic. Monaco similar to Paris perfume

Just received the Monaco perfume that smells similar to Paris. Excellent,!!!!!. I bought 4 to get a discount. So including the postage it still worked out half the price in the shop, that is if you can get it in the shop. 1st class perfume and service ,thank you very much. Will order again in the future.

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

I never received my package and was not…

I never received my package and was not compensated for it

October 20, 2023
Jcsshop logo

Reply from Jcsshop

Hi, If you look at the address you provided us with, you did not provide a building/house number. So it was delivered along the street - which was the address you provided us with. Unfortunately, we are not responsible for the information that our customers provide. We would suggest being more careful in future and ensuring all required information is available for the delivery of your goods. It is probably also worth checking with neighbours up and down your street as it is likely one of them has it but may not know who you are in order to pass it on. Best regards!

Rated 5 out of 5 stars

Excellent Product & Company

fast delivery
perfectly packaged
all the items i’ve ordered smell exactly the same! they smell amazing
excellent customer service

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant - just give them a try!

Absolutely brilliant, I pre ordered some fragrance, they came when stated, 5 fragrances for less than £25 including P&P, the fragrances are excellent value. I have no hesitation in recommending JCS shop & look forward to shopping with them & getting more amazing fragrances.

October 13, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look