JD Gyms - Widnes Reviews 

262
TrustScore 4 out of 5

4.1

Widnes Road Unit 3, WA8 7TN Widnes, England, GB


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Rated 5 out of 5 stars

First visit 11/01/23 I mainly do cardio and the machines for running/walking are excellent even when busy there are free machines to use, very clean, not used the changing room yet but i had a loo... See more

Company replied

Rated 3 out of 5 stars

Only once have I seen the equipment being cleaned by staff. I understand it is the responsibility of the client as well however this very rarely happens. Not much in the way of air-conditioning is t... See more

Company replied

Rated 3 out of 5 stars

Staff are very helpful,polite and caring, gym it self is good has everything you need .but for the past 5+ weeks the showers in the men's haven't been working properly,water is cold,luke warm at ti... See more

Company replied

Rated 5 out of 5 stars

The trainer who welcomed me, James, was amazing. He was patient and gave off an accommodating, encouraging, and exciting energy at first contact, and all through the induction.The gym has got a wide v... See more

Company replied


Company details

  1. Gym

About JD Gyms - Widnes

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Widnes Road Unit 3, WA8 7TN, Widnes, England, United Kingdom

  • 1512030347

4.1

Great

TrustScore 4 out of 5

262 reviews

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4.1

All reviews

(262)

4,469 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to get motivated, great atmosphere!

Great equipment, great staff, great atmosphere! Makes you want to train, makes you want to go back for more! Well done JD, you've nailed it!

November 29, 2022
JD Gyms - Widnes logo

Reply from JD Gyms - Widnes

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚

Rated 3 out of 5 stars

Poor sound and lighting in studio

The lighting and the sound in the studio are not very good which makes it hard to know what to do in classes other than follow instructor once they start exercise.

The bike handle bars are too far away from the seat and are not adjustable. I feel I have to free fall forward and hope for the best when reaching for the handle bars.

November 25, 2022
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Reply from JD Gyms - Widnes

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on widnes@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Went at 7am

Went at 7am. Not busy at all. All equipment available. Changing rooms always clean and tidy. Lockers always available.

November 18, 2022
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Reply from JD Gyms - Widnes

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 1 out of 5 stars

Constantly having to wait to use…

Constantly having to wait to use machines while Ben and Dan talk crap to each other! Also the main thing is once I’m in the building my internet doesn’t work and I have to use the gyms internet, the only problem is that the gyms internet is absolutely diabolical and doesn’t work unless there’s only a handful of people in the gym using it! 1star is generous to be honest because I mean who the hell wants to lift weights without music? Not me ! Going to cancel my membership if it happens 1 more time !

November 8, 2022
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Reply from JD Gyms - Widnes

Good afternoon, we thank you for taking the time to leave us a review. We are sorry that you are unhappy with the time it takes to wait for equipment. There are certain times of day that are less busy which may suit you better.

With regards to the wifi, we are constantly trying to improve this and thank you for making us aware that it's not fast enough. Your feedback helps us to constantly improve our services.

Thanks
The JD Gyms Team

Rated 3 out of 5 stars

There are no D rings for the cable…

There are no D rings for the cable machines. There only seem to be one set which isn’t enough for a full gym. There used to be one set for each machine

November 3, 2022
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Reply from JD Gyms - Widnes

Hello, thank you for taking some time to leave us a review!

We'd be keen to find out what equipment you feel the gym is lacking so please send an email to the Manager on widnes@jdgyms.co.uk with your suggestions.

The JD Gyms Team 💚

Rated 5 out of 5 stars

I particularly love the classes

I particularly love the classes, the instructors always help & advise the best way to do the exercises without risking injury

October 24, 2022
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Reply from JD Gyms - Widnes

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 5 out of 5 stars

Great experience

October 3, 2022
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Reply from JD Gyms - Widnes

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 1 out of 5 stars

Conditions

Hello,
Last week I joined my local JD Gym. A have quite a few workouts for now. However, after my last workout, I had a problem and I have to call an ambulance. This is due to the lack of oxygen which was in the gym and also the lack of ventilation. There wasn't any fresh air at all. I completely understand that your gyms are used by a lot of people, however, I can't understand why there isn't any fresh air. The gyms are supposed to make you a more healthy person, not the complete opposite. If this is the case, why would I continue to use the gym? Why would I harm my body. Someone needs to check this things out, as they are not something to neglect. I don't know about the rest of the gyms, but personally I didn't enjoy my experience in Widnes JD Gyms. This has to be the number one priority of a gym. Someone has to check and look after these things, as it seems like people don't pay attention. This must be monitored especially when the gym is at its peak, when the most of the people come.
Thanks,

September 27, 2022
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Reply from JD Gyms - Widnes

Hello, thank you for leaving a review.

Sorry to hear about your recent experience. Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 3 out of 5 stars

Let down by the lack of air con.

Far too hot! I am constantly suprised that the air con is not on/ doesn't work, especially being a fairly small building which heats up quickly and can feel cramped with the added heat from training.
A great shame considering that the equipment is quite good and the staff are helpful whilst not being invasive.

October 3, 2022
Unprompted review
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Reply from JD Gyms - Widnes

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on widnes@jdgyms.co.uk

The JD Gyms Team 💚

Rated 5 out of 5 stars

Thumbs up Widnes…

Big shout to Matthew who dealt with us on arrival he was polite professional and very likeable.

There is a lot of equipment in the Gym and looks like it can handle plenty of people.

There is also a separate room available for more personalised use.

It is very clean and appears to be very well maintained, with staff always around to help.

September 1, 2022
Unprompted review
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Reply from JD Gyms - Widnes

Hi, thank you for leaving a review and the shout-out for Matthew! It's great to hear you like the facilities we have to offer. We hope you continue to enjoy your fitness journey with us 💪

The JD Gyms Team 💚

Rated 4 out of 5 stars

Works for me does what I need it for

Works for me does what I need it to. Machines are easy to use. Just a shame it’s one time entry per day

September 9, 2022
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Reply from JD Gyms - Widnes

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 3 out of 5 stars

The equipment is plentiful and fit for…

The equipment is plentiful and fit for purpose. I can’t remember a situation where I’ve been waiting. The rating would have been higher if not for the toilet facilities. The toilets were filthy, the showers weren’t the cleanest and the taps and showers use a sensor to activate and they are very temperamental.

September 4, 2022
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Reply from JD Gyms - Widnes

Thanks for leaving us some feedback.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on widnes@jdgyms.co.uk

The JD Gyms Team 💚  

Rated 1 out of 5 stars

Entry problems

Nice gym and friendly staff but very busy and I’ve not been able to get in or out because the app code has blocked me out and nobody can fix it.

September 2, 2022
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Reply from JD Gyms - Widnes

Oh no! We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...

Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.

If you'd like any further support or to chat about the issue you faced, please contact your gym on:
📧 widnes@jdgyms.co.uk
☎️ 0151 203 0347

Take care, The JD Gym Team 💚

Rated 5 out of 5 stars

Good

Good facilities

September 5, 2022
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Reply from JD Gyms - Widnes

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

Great Gym overall

September 4, 2022
JD Gyms - Widnes logo

Reply from JD Gyms - Widnes

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐⭐⭐⭐⭐

Rated 3 out of 5 stars

Excellent gym, needs some work with equipment

Gym is clean, facilities are satisfactory equipment does lack in some target muscle areas such as back exercises and focuses on certain groups such as chest too much with a high number of equipment for certain muscle groups. The gym also has cable machines however these are fairly outdated and aren’t smooth in their use making for a sub satisfactory gym goer experience

September 1, 2022
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Reply from JD Gyms - Widnes

Hello, thank you for taking some time to leave us a review!

We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on widnes@jdgyms.co.uk

The JD Gyms Team 💚

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