Delivery was slower than expected- perhaps I was just expecting too much (ordered 23rd, delivered 31st) T-shirt is great and what I was wanting.
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Super fast shipping. Item received in good condition. However the security tag was there still attached and it was a bit hard for me to take off hence 4 stars.
Prompt delivery. Pleased with quality. The garment washed & dried well, kept it's shape & colour. Overall pleased with purchase. Like the discounts & specials too.
Very respectful and the lady served us was cheerful Supportive and encouraging as I was looking for a pair for my first ever challenge in a gym after 17year This makes it more encouraging to be ther... See more
Company details
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JD Sports is the world’s leading sports fashion retailer, connecting consumers with the biggest brands, latest products and most influential trends shaping youth culture today. With an extensive range of footwear, apparel and accessories across men’s, women’s and kids’, JD offers a curated mix of the best global sports fashion trends alongside hundreds of exclusive products available Only At JD. Our range highlights the best products from our global key account partners, including Nike, Jordan, adidas, ASICS, New Balance, On, Hoodrich and many more. Driven by our global Forever Forward mindset, JD sits at the intersection of sport, fashion and culture, inspiring the next generation through authentic brand partnerships, premium retail experiences and a commitment to staying ahead of what’s next. From major cities to local communities, JD continues to power youth culture on every corner of the world.
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4.3
Excellent
721 reviews
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I never get all the items I purchase it…
I never get all the items I purchase it is not available
August 10, 2026
Very fast and exactly how l saw the…
Very fast and exactly how l saw the jacket on advert
August 10, 2026
It was easy and quick and the price was…
It was easy and quick and the price was spot on and delivery was better than expected
August 10, 2026
Shoes are great
August 2, 2026
Amazing service and so quick !!!
August 10, 2026
Easy to find the product
Easy to find the product, and the best thing is I got what I purchased within 3 working days.
August 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Slow to reply
Slow to reply, couple of days, trying to sort out a refund. Package has been returned for 2 weeks and no answer as to why it’s taking so long. Haven’t had confirmation theyve recieved package yet
August 2, 2026
Reply from JD Sports New Zealand
We’re sorry for the delay and understand your frustration. Please follow up with our Customer Care team at customercare@jd-sports.co.nz, who can check the status of your return and refund and provide an update. Apologies again for the inconvenience.
Great everything
July 31, 2026
Excellent experience shopping with you…
Excellent experience shopping with you guys! Thanks
August 9, 2026
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