It was my first time to buy products from your website, unfortunately, you sent me a wrong product. After I checked with your support guy, I sent back the wrong item. But until now, I have not any f... See more
Company replied
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It was my first time to buy products from your website, unfortunately, you sent me a wrong product. After I checked with your support guy, I sent back the wrong item. But until now, I have not any f... See more
Company replied
I ordered shoes for my birthday which never arrived on time, they then send me an email saying that they had attempted delivery (they had not) I have cameras outside my house so I can categorically pr... See more
Company replied
Just nice and effective order. Took more than I expected
Company replied
Correu bem mas demorou mais do que era suposto
Company replied
Written by the company
A JD Sports é uma referência no que toca ao calçado desportivo. Sempre a par de todas as novidades de #sapatilhas e do #streetwear, a JD lança tendências, não as segue.
Entre em contato conoscoPortugal
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Would not recommend buying online. It takes forever to arrive and if for some reason you want to return your order it takes even longer to receive your money back.

Reply from JD Sports Portugal

Reply from JD Sports Portugal
Great … excellent from purchase to delivery nothing more to add

Reply from JD Sports Portugal
After Purchasing a Hoodie from Adidas I received 3 days later a email that it was out of stock, however my friend which ordered the same Hoodie and same size after me did not get this message, In fact she received a mail that it was shipped.
How is this possible?
10 days passed since I Paid for two pairs of sneakers (105€ total value) tracking says the order is still in Warehouse, i asked for cancelation and nobody responded after 48 hours. I am sure they gonna send it after all forcing me to keep them. BUT NOT
NEVER AGAIN
Worst on-line shopping site, no tracking no delivery no refund .
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