JD Sports Portugal Reviews 

6,298
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

It was my first time to buy products from your website, unfortunately, you sent me a wrong product. After I checked with your support guy, I sent back the wrong item. But until now, I have not any f... See more

Company replied

Rated 1 out of 5 stars

I ordered shoes for my birthday which never arrived on time, they then send me an email saying that they had attempted delivery (they had not) I have cameras outside my house so I can categorically pr... See more

Company replied

Company details

  1. Shopping & Fashion

About JD Sports Portugal

Written by the company

A JD Sports é uma referência no que toca ao calçado desportivo. Sempre a par de todas as novidades de #sapatilhas e do #streetwear, a JD lança tendências, não as segue.

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Contact info

3.1

Average

TrustScore 3 out of 5

6K reviews

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1-star

Asks customers to review

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3.1

All reviews

(6,298)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Would not recommend buying online

Would not recommend buying online. It takes forever to arrive and if for some reason you want to return your order it takes even longer to receive your money back.

July 6, 2021
JD Sports Portugal logo

Reply from JD Sports Portugal

Hello, we're sorry sorry for this situation. We'll take your remarks into account and improve on it as customer will always come first
JD Sports Customer Service

Rated 5 out of 5 stars

Accurate and fast

July 4, 2021
JD Sports Portugal logo

Reply from JD Sports Portugal

Hello,
Thanks for your support and feel free to come back to us whenever you feel like. Customer always first
Kind regards, JD Sports Customer Service

Rated 5 out of 5 stars

Excellent product

Excellent product! Super fast delivery, arrived in good condition

July 4, 2021
JD Sports Portugal logo

Reply from JD Sports Portugal

Hello,
Customer satisfaction is a must at JD Sports. Thank you and come back to us whenever you want. Regards, JD Sports Customer Service.

Rated 5 out of 5 stars

Great … excellent from purchase to…

Great … excellent from purchase to delivery nothing more to add

July 4, 2021
JD Sports Portugal logo

Reply from JD Sports Portugal

Hello. Customer satisfaction is a must at JD Sports. Thank you and come back to us whenever you want. Regards, JD Sports Customer Service.

Rated 1 out of 5 stars

Do not purchase from Jd Portugal

After Purchasing a Hoodie from Adidas I received 3 days later a email that it was out of stock, however my friend which ordered the same Hoodie and same size after me did not get this message, In fact she received a mail that it was shipped.
How is this possible?

March 31, 2021
Unprompted review
Rated 1 out of 5 stars

10 days passed since I Paid for two…

10 days passed since I Paid for two pairs of sneakers (105€ total value) tracking says the order is still in Warehouse, i asked for cancelation and nobody responded after 48 hours. I am sure they gonna send it after all forcing me to keep them. BUT NOT
NEVER AGAIN

January 27, 2021
Unprompted review
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