When Robert Jones initially reached out, I was unsure about the opportunity, but he quickly helped me see the potential. He stayed involved and provided great insights and support after each intervi... See more
Company replied
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See what reviewers are saying
a) Mr Connor Hughes at J.F. found me a role matching exactly my interests, skills and experience. It was beyond my imagination that such a role could even exist in any company. b) I did NOT need to... See more
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I appreciate the automated invoicing and timesheets – great job. However, when it comes to payments, I prefer to see each invoice paid individually, with one payment per invoice. Bundling invoices int... See more
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I want to say a big "Thank you!!!" to Charlotte, as she was more than brilliant in helping me finding a job in a week or so... Very relaxed and friendly conversations, no pushy emails or any other sor... See more
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Company details
Written by the company
Jefferson Frank, a Tenth Revolution Group company, is the world’s leading recruitment firm dedicated solely to finding the best contract and freelance professionals skilled in AWS (Amazon Web Services) technology. Our specialist consultants operate from offices around the world, meaning they’re ideally placed to service North America, EMEA and Asia Pacific with some of the world’s leading AWS talent in one of the planet’s most skills-scarce markets—with access to one of the biggest database of pre-qualified professionals anywhere on the planet to help us service that increasing demand.
Contact info
10th Floor 199 Water Street, 10038, New York City NY, United States
- customerexperience@jeffersonfrank.com
- jeffersonfrank.com
Very professional recruiter landing me…
Very professional recruiter landing me my perfect new job. Very highly recommended
February 13, 2026
Reply from Jefferson Frank
Hello Anders
Thank you for your 5-star review! We’re delighted to hear your recruiter helped you secure the perfect new role. Delivering a professional, results-focused experience is exactly what we aim for. We truly appreciate the recommendation and wish you every success in your new position.
The Customer Experience Team
Very smooth
Very smooth, straightforward interaction and overall the process was very speedy.
January 29, 2026
Reply from Jefferson Frank
Hello Janne
Thank you for your 5-star review! We’re pleased to hear the process was smooth, straightforward, and delivered at speed. Creating an efficient, well-managed experience is exactly what we aim for. We appreciate your feedback and wish you continued success.
The Customer Experience Team
Great experience
Chris did a great job keeping me informed at all stages of the process and it was a pleasure working with him to find my new role.
August 28, 2025
Reply from Jefferson Frank
Thank you for your kind review. We’re delighted to hear Chris kept you well informed throughout the process and helped you secure your new role. We’ll be sure to share your feedback with him, and we wish you every success in your new position.
The Customer Experience Team
Great experience
Great experience! Recruiter was super helpful and informative throughout the process.
December 20, 2024
Reply from Jefferson Frank
Hi Mabon,
Thank you for your 5-star review. We strive to be helpful and informative for our candidates, so it's great to hear you found this to be the case.
The Customer Experience Team
Great communication and follow-up
Great communication and follow-up. A super nice recruiter that made me feel like my interests were always taken into account :) The timeline, however, felt a little too tight for my liking.
February 1, 2025
Reply from Jefferson Frank
Hi Herman,
We are delighted to read that you found the team to provide excellent communication and follow-up while considering your interests. We wish you the best of luck in your new role.
The Customer Experience Team
Great support
I got great support during the recruitment process. Before and after every interviews, I was contacted and it was very clear what was expected and what were the next steps. The contact persons were very friendly.
February 1, 2025
Reply from Jefferson Frank
Hi Nicolas,
It means a lot to us to know that you found the team to be supportive throughout the process as well as being friendly. Thank you for your 5-star review.
The Customer Experience Team
10/10 for Shane Masterson
January 11, 2025
Reply from Jefferson Frank
Hi Joseph,
Thank you for your 5-star review. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Shane.
The Customer Experience Team
Reply from Jefferson Frank
Hi Bjørg,
It's great to know that you felt taken care of throughout the process and had a great experience with us. Thank you for your 5-star review.
The Customer Experience Team
Reply from Jefferson Frank
Hi Dionisie,
Thank you for your 5-star review. We're happy to hear that you found Sian great to work with and would recommend her services!
The Customer Experience Team
Samuel was extremely supportive and…
Samuel was extremely supportive and professional and gave me exactly the right advice to nail the interview. I will definitely come back to him and Jefferson Frank when I need a new contract.
November 23, 2024
Reply from Jefferson Frank
Hi Rubén,
It's amazing to hear that you found Samuel to be supportive and professional, whilst also offer great advice to help with your interview. We wish you the best of luck in your new role.
The Customer Experience Team
The time it’s taking to get docs sorted…
The time it’s taking to get docs sorted is not good
November 19, 2024
Reply from Jefferson Frank
Hi Joshua,
We are sorry to hear there has been a delay in processing your documents. We have passed your comments on to senior management and our contract administration team who are actively looking into this matter for you. Should you have any additional information, please contact us at customerexperience@tenthrevolution.com. Thank you.
The Customer Experience Team
Excellent Recruitment Experience Thanks to Lucy's Support
From start to finish, the recruitment process was really smooth and efficient. Communication was always clear, and I felt kept in the loop the whole time. Lucy was amazing, really supportive and quick to answer any questions I had. She made everything feel a lot easier and less stressful. Overall, I was really happy with how everything was handled.
October 19, 2024
Reply from Jefferson Frank
Hi Önder,
We're delighted to hear that you had a smooth experience with Lucy, due to her clear communication and support throughout the process. Thank you for your 5-star review.
The Customer Experience Team
James and others were very professional…
James and others were very professional and attentive. They were responsive when I had any questions and provided accurate info. They also checked in often to make sure I was well sorted. All in all, Jefferson Frank turned a normally stressful situation into a great experience.
October 17, 2024
Reply from Jefferson Frank
Hi Devon,
It's wonderful to hear that you had a great experience with the team and found them to be professional and respond to any questions you had. Thank you for your 5-star review.
The Customer Experience Team
Excellent support from Robert at Jefferson Frank
When Robert Jones initially reached out, I was unsure about the opportunity, but he quickly helped me see the potential. He stayed involved and provided great insights and support after each interview, which helped me feel more confident throughout the process. His approach made everything far less stressful.
Thanks to Robert, I secured deal I’m really pleased with, marking a big step in my career. I highly recommend him and Jefferson Frank for their dedication and guidance.
October 21, 2024
Unprompted review
Reply from Jefferson Frank
Hi Marius,
This is an amazing review for Robert, thank you for sharing! We're thrilled to hear that you found him to be supportive and helpful throughout the process to help you secure a new role to help grow your career.
The Customer Experience Team
Excellent experience!
Clear communication, efficient scheduling and follow ups, excellence in everything they do. Anna was fantastic during the entire process. The job market in 2024 isn’t great and you get ghosted a lot, regardless of your qualifications. Jefferson Frank helps you get the right job and you don’t have to waste time filling out the same application form for a different company on Greenhouse or Workday over and over and over again…………
October 12, 2024
Reply from Jefferson Frank
Hi Justin,
Thank you for your 5-star review. It's brilliant to hear that you found to be excellent throughout the process leading to you securing the ideal role for you.
The Customer Experience Team
Very fast and energetic recruiter
Jefferson Frank is a good company that helped me secure a job. My recruiter was Harry Shemmings, he responded very quickly to all my questions and got me a job fast. I recommend ! Much faster and trustworthy then all the other recruiters.
October 1, 2024
Reply from Jefferson Frank
Hi,
We're delighted to hear that you found Harry trustworthy and he responded to any queries you had. Thank you for recommending our services.
The Customer Experience Team
Wonderful experience
I had a great experience and am happy to share that I was able to secure the position! I really want to thank Sam for all his help throughout the process. He was fantastic at keeping me in the loop, proactively setting up interviews, and providing helpful guidance, which made everything feel smooth and stress-free. I truly appreciated his dedication and clear communication. Jefferson Frank has some wonderful recruiters, and I couldn’t have asked for a better experience.
September 25, 2024
Reply from Jefferson Frank
Hi Georgia,
It's amazing to hear that you had a great experience with Sam and he kept you in the loop throughout, which made the process stress-free and helped land your new role. Thank you for your 5-star review.
The Customer Experience Team
I had an outstanding experience with…
I had an outstanding experience with Jefferson Frank, especially thanks to Harry, who coordinated with me throughout the entire process. Harry was incredibly supportive, responsive, and took care of every detail I mentioned. He truly understood my skills and career goals, guiding me through every step to help me find the right job. Thanks to his efforts, I secured a fantastic role in my field. I highly recommend their services, and I’m very grateful for Harry’s dedication and commitment!
October 1, 2024
Reply from Jefferson Frank
Hi Shivam,
Wow, an amazing review for Harry, thank you for sharing! We're thrilled to hear that he was able to find the ideal role for you by being supportive, responsive, and taking care of everything.
The Customer Experience Team
Excellent In Targeting your Career Goals
I thought everyone followed up with the info I needed in a timing manner. They understood my career goals and found jobs that matched up. They help me find exactly the type of job I was looking for so I will recommend them to my friends.
September 26, 2024
Reply from Jefferson Frank
Hi Brendan,
It is really important to us at Jefferson Frank that we devote our time to finding the ideal role for our candidates, so we really appreciate your feedback.
The Customer Experience Team
Very positive experience with Clémence
Clémence has been always very available to answer all of my questions. She followed me throughout the whole process and she was very kind and supportive.
I appreciated the fact that I could be open with her.
I liked her professionalism and honesty!
August 30, 2024
Reply from Jefferson Frank
Hi Andrea,
A brilliant review for Clémence, thank you for sharing! It's brilliant to hear that you found her to be supportive and kind throughout the process, in addition to this she answered any questions you had.
The Customer Experience Team
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