I’ve won multiple items and after trying to claim a laptop that I won. They sent me an email we are writing to you to inform you that your order has been cancelled. We apologies for the inconvenienc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a good site with a variety of prices per box to fit everyone. It would be better if they had gift cards for more places that’s the only reason it loses a star
good it's rare to found a legendary but good
It’s exciting but you should always remember Jemlit is still gambling. I’ve won platform credits and even got a nice gift card. Customer support was kind and professional.
Company details
Written by the company
Virtual boxes with real goods
Contact info
20 Fitzroy Square, London, W1T 6EJ, London, United Kingdom
- 03463233784
- admin@jemlit.com
- jemlit.com
4.1
Great
774 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful and wonderful site
February 14, 2024
Unprompted review
Good i like good
February 14, 2024
Unprompted review
Good 👍 good 👍 good 👍 good
February 14, 2024
Unprompted review
He doesn't give out gems
February 14, 2024
Unprompted review
it's a nice game i like it very much
January 1, 2024
Unprompted review
I have free things😅
February 14, 2024
Unprompted review
The website is so easy to use!
January 18, 2024
Unprompted review
Fair and REAL
This is a fair company and they do send the items. I must say that I live in an island in Spain and the shipping's are a nightmares, but they managed well to send me the items!!!!
10/10
February 6, 2024
Unprompted review
Like I have been asking for an update…
Like I have been asking for an update on my package as the tracking number doesn’t work and the initial prize I won they said it isn’t available in my country and gave me a cheaper one that has not arrived and tracking number doesn’t work!!!!!
January 24, 2024
Unprompted review
Reply from Jemlit
Hello Kyle,
Thank you for your review.
We are sad to see such a low review from you particularly.
We are sorry, but sometimes, cross countries shipping are not easy to track with the tracking link. One thing is sure though, you will receive your package!
About the item we sent, we always look for the best option available in your market, the fact that it is a few dollars cheaper does not mean that the quality is lower. In this specific case, the quality is even higher than the one you have selected.
We hope you will be back on Jemlit soon and you will keep trusting us.
Thank you
Cheers
High level scam.
High level scam.
I will explain: it’s nice and lovely looking website. It’s even work but problem is: when you spin it’s always the worse item. 😂 The spins are programmed so that the cheapest item always comes out 🙃 So my advice: don’t waste your money guys better buy a lottery.
January 10, 2024
Reply from Jemlit
Hello Viktoriia,
Thank you for your updated review.
We understand it could be frustrating for some user if they don't find anything they like inside the box. We do our best to still provide a fun experience and the best items we can find in the market.
We still think the word "scam" you use in the title of the review is not appropriate, as it refers to a fraudulent website or behavior. You seem to have understood that this is not our case, so could you please change the title?
Thank you very much again and we wish you luck in your next openings :)
Best regards
i have spend 60 Eur and got every…
i have spend 60 Eur and got every single Time the cheapest gift at around 4 Εur. Of course it is rigged you will never win anything here maybe 1 every 1.000.000 people will get a slighty more expensive gift. I tried it out and was not expecting much but it was actually worse. dont listen to your youtubers and promoters about Sites like this!! Have a nice day
July 26, 2023
Unprompted review
Reply from Jemlit
Hello Εύα Δρυδακη,
We are very sorry you haven't had a pleasant experience on our website.
I tried to identify your profile, but I couldn't find it. Could you please contact us so that we can check everything was ok with your profile?
We hope to see you soon again.
Best regards
If someone is trying it first time It…
If someone is trying it first time It should not block them
May 4, 2023
Unprompted review
Reply from Jemlit
Hello Noah,
Thank you for your feedback.
Can you explain us better what happened to you? Your feedback is important for us to improve our service.
Best regards
They ask for credit card, ID and pic with u holding ID
I opened boxes, then i try to ship it, and then it says i need to show them credit card last 4 numbers, my ID and a pic of me holding my ID. This is not neccessary at all. The goverment doesn't own the site so why ask for all this. I would like to see FBI approving this. A website like this doesn't need all these informations to ship items for you.
June 20, 2022
Unprompted review
Reply from Jemlit
Hello V J,
We are sorry to hear this.
Unfortunately, in order to make sure our users are over 18 years old, and they have used their own funds, we are forced to perform a KYC (know your customer).
At the registration, each user is presented with the rules, and then again after the first deposit.
We are very aware about the sensitivity of a topic as important as personal information, and this is why (once the KYC is done) nobody on our team will have access to the information again.
We hope you understand
Best regards
The team of JemLit
Pretty unique way to try luck
Pretty unique way to try your luck definitely you'll not regret for sure 😍
November 10, 2022
Unprompted review
BIG SCAMMER
BIG SCAMMER, Don't ever think about deposit to this website, NOT LEGAL, TAKE CARE !
Very bad experience and they took all the money after deposit and everytime you open the box, you don't get anything. I advice anyone who think about deposit in this site will be just a waste of money and time.
November 25, 2022
Unprompted review
Reply from Jemlit
Hello Michael,
Thank you for your review.
We have checked your case, it seems like you have 3 different accounts, you have deposited 15 credits in one account and won prices for 38 credits.
I also saw that you have one ongoing conversation with our customer service because you are having troubles verifying your documents.
We know it could be frustrating to do the KYC, but is essential for yours and our security. After you confirm your identity, all items will be shipped to your house. Also, please remember the KYC is a process you only need to do the first time you request a shipment, so from now on it will be easier to get your items shipped to you.
We hope you will be so kind to change this review once you receive your items.
Best regards
The Jemlit's support
I got scammed I think
I absolutely got scammed over 6 times unboxin got under pay every time, A big WOW
July 21, 2022
Unprompted review
Reply from Jemlit
Hello Gorkis,
Thank you for your review.
We are sorry you didn't have a good experience on our website.
Some times it can happen that a user doesn't find anything interesting inside the boxes.
We do our best to make sure the items are always the best you can find in the market.
We hope to see you again and we wish you better luck for the next time.
Best regards
With so many jewels its a given you can…
With so many jewels its a given you can win at least something, can't wait for my chance one day
January 25, 2022
Unprompted review
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