Jenon Reviews 

The custom J.Joplin shoes are absolutely beautiful! As lovely as I'd hoped. They are so comfortable & I've received compliments on them. They make me smile every time I look down at them. The quality is amazing; neat & even stitching, no loose threads or glue showing & no odd feeling lumps or bumps.
It's been difficult to find shoes to fit. I heard of your brand, plus how to measure for custom shoes, on a site called AnyasReviews.com and I was so happy with my first pair of shoes from you that I'm ordering another model.
Custom shoes do take a few weeks & it is clearly stated. My shoes arrived on time. There postage etc. Is a bit more as I'm ordering from outside the EU. It's worth it for comfortable, well fitting shoes, & this is one of very few companies that can meet my needs.

I'm giving Jenon a five star because even with some issues I've had returning shoes from the United States, I find these shoes have worked better for me as a barefoot sandal than any other brand. They have been the best. My first two pairs of huaraches were absolutely perfect. I've worn them for a few years, and they're still in good condition. I decided to order a newer pair. I had to size up this time - which is not a problem, except that returns are not easy from the United States. I re-ordered the next size up, and I've had to get used to some changes - like the difference in the shoe buckle. I like the brass, but this black one is working out okay, too. Also, the right shoe squeaked in the beginning, but I think that's because of moisture, and it's gradually going away. The more I wear them, the more I like them.

The service is excellent. I had bought my snowflake boots and added a few items including a spray for the boots. The package was returned to the sender because the spray was not acceptable into my country, Canada. The company removed the spray, refunded me and resent the package. I ordered the October 7th and I have now received them. The boots are well made and very nice looking. I measured my feet and asked them which size they recommended based on my measurements. They recommended 41. That’s the size I take in Vivobarefoot Chelsea boots. I have low volume feet with average width. These boots are snug and I believe they are meant to be that way because the shearling will compress with wear. I went on a 5km walk first time wearing them and they were very comfortable. I’m very pleased.

Beautifully made shoes, lovely quality, so comfortable to wear. Size a perfect fit and true to size guide. Able to order custom made versions in the colours I wanted. Delighted - well worth the 4-6 week wait as had been described. This was my second order and will definitely order again based on my experience so far.

I love the Villet black shoes, they are probably one of the comfiest ballet bump style shoes I’ve ever had. I now want them in different colours. Had a little glitch with the delivery but they solved it quick and received my shoes quite fast after that.

The shoes are absolutely beautiful.
Jan Pancocha was really helpful and I appreciate the effort they went to make sure I got the shoes!

The boots, yeans, arrived as planned and lokks exactly the same as in their web page photos. When compared to my many shoes and boots from vivobarefoot and groundies, the boots looks and feels to be very well made but with a much more durable outer sole. I ordered according to the size chart and the fit is roomy around the toes without being too loose elsewhere.

I had a very bad experience with Jenon Leather.

I will never buy from Jenon Leather again. Even if the shoes look great on the website, I later receive an inferior product made of very inferior leather. It is very thin and has severe streaks and looks nothing like the leather in the pictures. Furthermore, they claim to be Vibram, but the result looks like a copy without the obligatory Vibram logo. Furthermore, the customer support from the CEO is very poor. He rarely responds to inquiries; the order was simply changed unilaterally, and the change to a cheaper product was not refunded. I have now been waiting for my refunds for several orders for some time. In addition, delivery times are not being met as previously stated. Overall, a very bad experience. I have now contacted PayPal to get my refunds.

This was one of the worst experiences I’ve ever had with a company. The owner is extremely rude, and will do all he can to evade taking responsibility for his (later admitted) mistake. I paid extra to have my boots custom made. I selected all the options available to me, but to be lucidly clear about what I wanted (since they are very expensive), I copied a recent photo from their instagram and attached it, saying “I want it to look like this”. On the webpage I bought from, there are zero photos of my boot with their logo on the tongue. I chose white boots, but when they arrived they had sewn a huge, ugly, black logo onto the tongue, which completely changed the look of the boot. I contacted the seller and he was rude and said he “couldn’t see any difference” and he hadn’t done anything wrong. In later emails he admitted it was his mistake, but then he said the problem was because I hadn’t been clear about what I wanted. Despite literally attaching a recent photo from their Instagram. He then said they can’t make the logo in white, and he can’t make any boots without the logo. Despite advertising logo-less boots on their Instagram after I had purchased mine, and despite none of the pictures on the webpage I purchased from having a logo, to this day. Then he said ok, they can make it in white after all (?!), but I would have to pay for the return shipping charges. I had a number of extremely unpleasant emails with this seller. Ultimately I have decided to remove the logo myself, and be left with holes in the leather, because a) I do not trust he would cooperate in helping me avoid a second round of expensive customs fees; b) I shouldn’t have to pay return shipping for their incompetent mistake; and c) I do not want any of their logos on the tongue as I find them ugly (and would not have bought the boots, if they had been truthful about their design). Avoid this unpleasant company at all costs.

My experience with Jenon Leather is one I would not wish on anyone. I was excited to try out Jenon Leather barefoot sandals for the first time, so I contacted Jenon Leather with a question about their size chart. They responded by simply redirecting me to the size chart again. After measuring multiple times, I decided to try the sandals anyway. The sandals arrived after several weeks, and to my great disappointment, they were too small. I reached out to Jenon customer service with pictures and an explanation; I didn't hear back, and had to email multiple times to get a response. They finally responded by saying that the sandals should have fit, but they could see that they did not. They recommended an exchange and directed me to the page on their website detailing the process. I followed it exactly, and paid another $28 of shipping to return it from the US to Czechia. Over two months later, I received my package again – Jenon Leather had not even claimed the package (although they knew I was sending an exchange!), and the postal system returned my package as unclaimed. So now I have sandals that don't remotely fit, I have paid a total of $60.56 in shipping charges ($32.56 when I ordered the sandals, $28 when I sent them to be exchanged), and $116.14 for the sandals themselves, for a total of $176.70. I am extremely disappointed in my experience with Jenon Leather, and cannot recommend them to anyone. Their claim to offer exchanges is completely fake!

Order No. 1220815
I ordered a custom made pair of ladies J.Joplin shoes in black leather.
They arrived in 4 weeks (as stated by the company). The communication throughout this time was excellent.
I absolutely love them. The quality and workmanship is outstanding. They are finished to high standard (no loose threads or blobs of glue). There is exquisite attention to detail and the materials used are of high quality. And they look stunning.
I wore them to a wedding - preferring a barefoot shoe rather than a conventional shoe. I received many compliments that day
The only downside is the additional burden of buying from Europe (VAT; Customs duty; courier charges). But, I would happily pay these charges again for these shoes which will bring me years of enjoyment.

I cannot speak more highly of this company!