JerkySubscription.com Reviews 22

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Have had several issues with this subscription and can not reach anyone about my problem. Did not receive product for two months and all question were ignored in email and Facebook. Would not recommen... See more

Company replied

Rated 1 out of 5 stars

I placed this order back in august for a three month subscription as an anniversary gift. On the website it says that the first order will be placed within two days of the order then the following o... See more

Company replied

Rated 5 out of 5 stars

I ordered on Monday and my first box arrived Wednesday afternoon. Upon opening, I immediately opened up one bag of Jerky called Wicked Cuts (the Orange Teriyaki stuff) and devoured the bag within minu... See more

Rated 1 out of 5 stars

3 days of trying to get any order cancelled. 3 days of trying various routes of communicating with the company. 3 days of zero responses from this company. Customer service is 100% non-existent. My ne... See more

Company details

  1. Meat Products Supplier
  2. Store

Information provided by various external sources

JerkySubscription.com is more than just a monthly box; it’s a community of like-minded carnivores who appreciate bold flavors and mouthwatering meat. We make it super easy for you to explore the best flavors and craft jerky makers from across the country. Every month, a curated box ships straight to your door with mind-blowing flavors that you won’t find in local stores. Take your taste buds on an adventure!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
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Rated 1 out of 5 stars

Non-Existent Customer Service

3 days of trying to get any order cancelled. 3 days of trying various routes of communicating with the company. 3 days of zero responses from this company. Customer service is 100% non-existent. My next move is to contact my bank as the order hasn't been filled in a week and 3 days of zero communication regarding cancelling the order. This company is a dumpster fire.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered on Monday and my first box…

I ordered on Monday and my first box arrived Wednesday afternoon. Upon opening, I immediately opened up one bag of Jerky called Wicked Cuts (the Orange Teriyaki stuff) and devoured the bag within minutes. Can't wait to try the other brands included and look forward to expanding my flavor profiles and being introduced to new jerky I haven't had before.

January 31, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I received my 1st of 3 month order at Christmas. One of the bags tasted absolutely horrible. I love jerky and couldnt eat it. Two of the others I could get at my local Walmart. I was under the impression that these bags arent the type you can just go buy wherever. Wrong, you can. I emailed their address... no response. I commented several times on their Facebook and noticed my comments were being deleted. I emailed again with my issue and got a response "what is your question"? I emailed again. Yesterday I commented and noticed today, they have blocked me. I sent ANOTHER email and he said he blocked me because I was bashing them. There was no bashing. I simply stated my issues and that they dont respond to emails. I emailed again asking of that was how he handled customers when he didnt like something by just deleting the problem? Probably wont get a response. I will never utilize this company, again.

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

No thanks

It shipped on the 3rd of December, I received the jerky on the 16th and by the 20th it had already started molding. Was going to give it to my husband as a gift for Christmas. If it needed to be kept refrigerated I wish they would have included a note. Would not recommend and definitely will never order from them again.

December 20, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Amethyst,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 2 out of 5 stars

Poor First Impression

I can’t speak for the jerky itself yet, but I can say that I am very displeased with how my shipment went. I specifically chose to have it delivered for the holidays, and instead, it came a week early. I then had to text several different people to try to intercept the package before the receiver saw it, all while I was stressing out about my upcoming foot surgery the very next day. When I emailed the company, they said that some packages that were supposed to be held back for the holidays were “accidentally” released. This is unacceptable. And they have yet to make it up to me in any way. This was supposed to give me peace of mind knowing that I had chosen a great gift for someone that would arrive around Christmas, and instead, it was a massive headache. Not likely that I will use this company again.

December 17, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Eileen,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 1 out of 5 stars

No one ever answers emails

December 10, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Traci,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 1 out of 5 stars

I EMAILED YOU ABOUT MY SUBSCRIPTION A…

I EMAILED YOU ABOUT MY SUBSCRIPTION A WEEK AGO ABOUT MY ORDER AND STILL NO RESPONSE. TERRIBLE CUSTOMER SERVICE.

December 6, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Pam,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 1 out of 5 stars

Poor communication feedback.

Poor communication feedback.
Repeat product.

November 13, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Benjamin,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 3 out of 5 stars

First box was better

The first box I loved. But, this box I was not impressed with. A little low on the flavor scale for me.

November 8, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Heather,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 2 out of 5 stars

Very unhappy with the size packages of…

Very unhappy with the size packages of the jerkey for the price, and the type of jerkey. We could purchase these at our local grocery store. No uniqueness at all.

October 21, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Mark,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 1 out of 5 stars

Have had several issues with this…

Have had several issues with this subscription and can not reach anyone about my problem. Did not receive product for two months and all question were ignored in email and Facebook. Would not recommend

October 18, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Kipp,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 1 out of 5 stars

Beware

I placed this order back in august for a three month subscription as an anniversary gift. On the website it says that the first order will be placed within two days of the order then the following orders will be shipped mid month going forward. My order was placed 8/11 and didnt get the first shipment until the end of september. I reached out multiple times to the email address on the website asking when my shipment would arrive or even if it was received and no one ever answered. My third email was asking for a refund and of course no answer!! Also not so special beef jerkey since the two shipments that have been received were the same jerky i can buy in the local store.
Waste of money!!

October 14, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 1 out of 5 stars

Don't get ripped off!

From the second month this has been an unbelievably bad purchase. The company didn't send the second month's shipment. At the end of the third month, after no shipment, I started emailing anyone I could to explain to me what was happening. No answers. I did get another shipment, however it was the same jerky that I received in my first shipment. The company states it will be 4 different flavors every month. Out of the 4 months that I've actually gotten my shipment the jerky has had repeat flavors every time. Twice they sent 2 bags of the same kind in one shipment two months in a row. I've sent multiple emails, to any email I can get a hold of and have recieved zero responses. No phone number on the site so good luck actually finding someone to tell you about how they're ripping you off! Also pay very close attention to what they say about servings, as each bag comes with one serving each. That means you get about 6 to 7 small pieces of jerky in a bag. Even if you end up enjoying one of the flavors there won't be enough to satisfy you. At this point and moving forward it's like getting kicked in the teeth every time it comes in the mail. Just a reminder of what I could have and should have spent my money on. Huge disappointment.

October 11, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Bela,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

Rated 5 out of 5 stars

I Get Jerky, In The Mail!

The ordering process was simple and straight forward. My first delivery arrived sooner than expected. But then, less than a month later, my second order arrived. This is an issue.

The jerky is excellent, and the selections sent so far, full of great flavor. If I continue to get them too fast, though, I may need to increase the order size. The small packages are just not big enough for my new craving for some tasty jerky delivered right to my mailbox!

Keep them coming, guys. Thanks!

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

Expected more than one company's jerky

October 1, 2019
Unprompted review
JerkySubscription.com logo

Reply from JerkySubscription.com

Hi Dan,

JerkySubscription is under new management and I wanted to reach out to see if we can rectify your previous issues with your subscription by providing you with a free month to show the improvements we've made!

Let me know if you have interest.

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