Richardson's Jersey Royals Reviews 114

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and superior taste compared to supermarket alternatives. Many appreciate the efficient and well-packaged delivery service, often noting the freshness of the potatoes upon arrival. The overall service is frequently described as excellent, making the ordering process easy and reliable for many. However, some customers experienced issues with their orders, specifically concerning delivery. A few reviewers mentioned problems with the delivery company, such as delayed arrivals, lost packages, or difficulties with communication regarding delivery status. Some also noted that the quality of the potatoes was not always consistent, with occasional instances of green or less flavorful produce.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the superb quality and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the superb quality and taste... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Order

Customers had ambiguous experiences with order. While many reviewers praised the ease of ordering, quick... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, speedy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really enjoyed my first delivery of jersey's however, they still don't taste the same from what I remember as a young girl. I must admit they taste much better than what you get in the supermarkets... See more

Company replied

Rated 4 out of 5 stars

Our family is from Jersey but sadly we are not resident however it is a real pleasure to receive genuine flavoursome Royals grown on the cotils and nourished with vraic. Royals not grown in t... See more

Company replied

Rated 5 out of 5 stars

As a Jersey Bean living in exile in Hampshire, Richardson’s Jersey Royals have become a seasonal ‘go to’ all occasion gift for friends and relatives. Quality is first class, better than any market or... See more

Company replied

Rated 5 out of 5 stars

I’m so glad I ordered my Jersey Potatoes directly from you on the island! These are the freshest most delicious potatoes I’ve ever had. The difference getting them so much quicker from the field means... See more

Company replied


Company details

  1. Food and Beverage Exporter

Written by the company

Richardson’s Jersey Royals are proudly grown on the island of Jersey by one of the island’s oldest farming families, with a heritage dating back to the early 1500s. Built on generations of knowledge and care for the land, our approach combines traditional farming values with modern techniques to produce Jersey Royals of exceptional quality and flavour. Our potatoes are carefully hand picked and gently handled to protect their delicate skins, before being washed and packed using a unique system designed to preserve freshness and taste. From field to fork, every step is focused on delivering the authentic Jersey Royal experience that has made them so highly regarded. We grow all of our crops to LEAF Marque standards, with a strong emphasis on sustainability and soil health. Our use of liquid seaweed as part of our growing process supports both the land and the flavour and texture of our potatoes. Whether purchased locally or delivered directly to your door, Richardson’s Jersey Royals are a true taste of Jersey: fresh, distinctive, and produced with care at every stage.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I have bought these from you for a few…

I have bought these from you for a few years now ,never disapoint realy dellish ,i highly recomend you to all my friends n family yummy thank you once again ,im on to my second lot of 2 bags full

May 17, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you for your continued support Wiesie, it means a lot. Glad you are enjoying our Royals for another season!

Rated 5 out of 5 stars

Ordering was easy and the potatoes were…

Ordering was easy and the potatoes were delicious. I cooked them with plenty of salt and a good handful of fresh mint and enjoyed them both hot and cold the next day with butter. I will order again.

May 14, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

That sounds wonderful Eileen. Thank you for sharing your feedback and please to hear your found our ordering process simple. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent product and speedy delivery

Excellent product and speedy delivery. Highly recommended

May 17, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks June, it's great to hear we've been able to provide you with high quality service for your order. Thanks for your kind recommendation, it's truly appreciated.

Rated 5 out of 5 stars

So delicious they were eaten that night!

The potatoes arrived packed carefully and smelling outstanding. We really wanted to take our time to really savour them but ate the lot, smothered in butter and some salt that night!

May 14, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Great to hear you enjoyed your order Ainslie! Pleased to hear your order arrived in great condition, we work hard to ensure that is the case each time. Thanks for sharing your feedback.

Rated 2 out of 5 stars

Potatoes are absolutely fabulous

Potatoes are absolutely fabulous, however using Evri as a courier is a disaster.
This is the second time they have “lost” my order and although Richardson’s replaced their loss, there has been a delay of 5 days getting my order. Consequently I had to purchase from elsewhere. Sorry but whilst Evri are used, I will not be buying from Richardsons

May 9, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you for taking the time to share your experience. As you note, on occasions our delivery processes fall short, we do what we can to rectify, including on this occasion sending out a replacement. Even so, we are disappointed to have fallen short for you on this occasion and can only apologise. We do however monitor delivery performance carefully and will endeavour to improve wherever we can.

Rated 5 out of 5 stars

Great service and the potatoes are as…

Great service and the potatoes are as good as ever, I think the flavour is even better this season

May 16, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Glad you are enjoying the fabulous flavour of the season Les, we quite agree! We're so pleased to hear we're hitting the spot so far as our overall service goes too. Thanks for sharing your feedback, we really appreciate it.

Rated 3 out of 5 stars

Very poor delivery

The parcel was left by a gate in our drive which is visible to passers-by on the road. Fortunately the parcel was not disturbed. However, it was very slack by the delivery driver not to walk up the path and ring the bell. We were at home when the delivery was effected and could have accepted the parcel. The contents were in good condition and delicious to eat.

May 6, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks for sharing your experience Brian, that is helpful to know. We appreciate that is not the best delivery outcome for you on this occasion but pleased to hear the order was received in good condition and you enjoyed the flavour. We're always looking to improve so your feedback is appreciated.

Rated 4 out of 5 stars

They have arrived today and will post…

They have arrived today and will post an update later, unfortunately Evri left outside the farm and did not call so we only noticed them late. I would suggest you use the post office as Evri are hopeless in this area

May 16, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you Liz, we are sorry for the delivery issues you had with your order on this occasion. It is helpful feedback. We hope that you enjoy your order otherwise. Thank you for sharing your experience, it's much appreciated.

Rated 5 out of 5 stars

Lovely fresh potatoes.Easy to order

Lovely fresh potatoes.Easy to order. The only thing that lets you down is the delivery. Not your fault it’s the company you use. They always deliver late.

May 15, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Pleased to hear about your overall positive experience of the ordering process and our Royals, Pam, and sorry for the delivery issues you experienced on this occasion. This is helpful feedback and we're always looking at how we can improve, so thank you for sharing.

Rated 5 out of 5 stars

I wait all year for that first bag of…

I wait all year for that first bag of potatoes straight from Jersey -there is no flavour like it 👍🏼

May 11, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Glad the wait was worth it Elizabeth! Thank you for sharing and your support - it means a lot to us.

Rated 5 out of 5 stars

They are lovely

They are lovely, I have tried jersey Royals from the local shops to me,And they are rubbish have no taste, But yours are great.. Thankyou...

May 16, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Delighted to hear you were happy with your order and that you enjoyed the taste, that is great. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

I love jersey royals with the taste so…

I love jersey royals with the taste so unique These are so fresh Head and shoulders above those breathed supermarket ones The season is short I intend to enjoy it

May 16, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

We agree - you just can't beat Jersey Royals season! Thank you for sharing your experience and delighted to hear you enjoyed your order with us.

Rated 5 out of 5 stars

Brilliant

Brilliant.
Took me back to being a kid.
Scrapping potatoes at kitchen table.
Fro shop to pan and on table for tea.
And don't forget the mint a knob of butter.
Bliss.

May 14, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Lovely to hear that your order brought back those childhood memories. We do all we can to lock in that field fresh flavour of generations, so it is great to hear we hit the spot on this occasion! Thanks for sharing Philip, we appreciate it a lot.

Rated 5 out of 5 stars

The jersey royals are gorgeous

The jersey royals are gorgeous. We have had 2 orders and they are delicious. Arrived in perfect condition and keep for a long time. We will certainly be ordering some more.

May 13, 2026
Unprompted review
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

That is great to hear. Thank you for sharing, we're pleased they arrived with you in great condition - as we always strive for - and ready for the next meal!

Rated 5 out of 5 stars

Their web-site covers every aspect

Their web-site covers every aspect. Professional & dedicated company, great taste, handy size the 1kg,
well presented/packaged, meet there delivery spot, bit expensive but only have a short season availability
Support British Farmers

May 14, 2026
Unprompted review
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Thank you Paul - good to know we're on the right track and that you appreciate our overall service, we do everything we can to get these details right for our customers so it is great to hear. Thanks for sharing your experience, we really appreciate it.

Rated 2 out of 5 stars

few green ones in one of the bags.

Had a few green ones in one of the bags. Will stick to buying then from M&S int the future.

May 11, 2026
Unprompted review
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Sorry to hear this Robert - it's not what we aim for and we can only apologise that the quality fell short on this occasion. Nevertheless, we appreciate you taking the time to share your experience. We're keen to rectify this for you and a replacement bag has been sent out. It should arrive with you shortly.

Rated 5 out of 5 stars

Arrive fresh

Taste lovely

May 12, 2026
Unprompted review
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Thanks for the recommendation Thelma, glad you're enjoying the taste of our Royals!

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