While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service, highlighting quick responses and helpfulness in resolving issues. Many found the support team to be excellent, especially when dealing with order modifications, replacements, or delivery concerns. However, opinions are mixed regarding product quality, order accuracy, and delivery services. Some people were dissatisfied with the product quality, citing issues like peeling logos after washing or receiving items that felt fake. Others experienced problems with incorrect sizing, receiving the wrong item, or significant delays in delivery, with some orders taking much longer than expected or even getting lost.

What people talk about most

Product

Users describe ambiguous interactions with product quality and authenticity. While some customers praise the... See more

Order

People report ambiguous experiences with order. Many customers experienced significant delays, with some... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the quick response times... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express significant dissatisfaction, citing... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long delays, with some orders taking... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a better experience once I got support involved. Hopefully order is shipping today as expected. I would have preferred to exchange the shirt that did not fit back but the alternative of getting a... See more

Rated 4 out of 5 stars

Although the tracking website is delayed, the product was delivered reasonably fast. The size I chose was not right and contacted Customer Service. They were EXCELLENT! Quick and easy with a new re... See more

Rated 3 out of 5 stars

The order seemed to take a long time to arrive. Indeed after a while I began to check tracking which didn't seem to be working. Eventually I emailed to say there seemed to be a problem, but as it happ... See more

Rated 5 out of 5 stars

Earlier today (Saturday) I emailed to ask if I could modify a prior order. I received an email (maybe) ONLY an hour later. Modification allowed. With a link to a simple single page to process the... See more


Company details

  1. #2 of 3 best companies in Outdoor Sports Store

Written by the company

Your trusted store for all things Football (Soccer) merchandise.


Contact info

3.7

Average

TrustScore 3.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection and offers

I came across the site whilst looking for my club's football shirt, Jersey d'Or had a buy 2 get 1 free deal on and the prices were reasonable. Put my order and the shirts were duly delivered in the timescale indicated at the time of order. The shirts were all fine and having worn and washed them are very comfortable. Not sure when I will be back it took me 20 years to get a new shirt (bought my last in 2005).

July 21, 2025
Rated 1 out of 5 stars

Scammers

Scammers! Beware, stay clear!

They don't tell you that they are an international outfit and your order will take 14 days to arrive

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

I am beyond disappointed use this company at your peril

I am beyond disappointed with my experience with this company. I received an incorrect-sized jersey and have now sent FOUR separate emails over the past few weeks without a single reply. To make matters worse, I even contacted them via their website chat, where I was told that “someone will reply to your email by the next working day.” That was two weeks ago, and I am still waiting.
The most frustrating part? They somehow had the time to send me an automated email asking for feedback on my “experience” – while completely ignoring the actual problem I’ve been trying to get resolved.
This level of disregard for customers is unacceptable. If you value good customer service or expect a company to stand behind its products, I strongly recommend avoiding them.

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

Positive Experience

I found that the tracking system didn’t work at all, but my shirt arrived in good time and I was happy with the quality and the service that the team provided.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don't answer, dont send right item

Contacted me to say my order was not in stock, offered me to choose an alternative. I requested a refund instead, and never received any reply. Then they sent a random shirt which I hadn't ordered.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

These jerseys are knock offs!

These jerseys are knock offs! Badge was wonky, name on the shirt had pink lettering. Customer service is a waste of time as they are rude, hard to get hold of (support email non existant) and delivery took forever after me paying extra for fast delivery (3 weeks). please do not buy from here, you will be sorry!

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam – avoid at all costs

(Order #JD251704)
I’m deeply disappointed and feel completely cheated by Jersey d'Or. I ordered what was advertised as genuine LFC shirts, but what I received were clearly fake knock-offs. They mislead customers by pretending to sell authentic merchandise. I contacted them requesting a refund, but they completely ignored my email — no response, no support. They just took my money and ran. This site is a total rip-off. Stay away!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

ook a while, but worth it

Bought the new England and Germany kits and used the Buy 2 Get 1 Free offer — ended up getting a Spain jersey for free! Shipping to Ireland took just over 2 weeks, but the deal was too good to pass up.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers .... Avoid at all costs…

Do not purchase from this company as the items are fake. My husband ordered a Liverpool 24/25 top as it was the only site that had my size and it arrived after two weeks. My husband has a genuine top purchased at the Liverpool store and the comparison is startling. I have emailed the company with photos outlining my evidence of a fake product asking to return for a refund and they have not replied. This company is a scam, avoid at all costs.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered a football top from Jersey d'Or. The tracking number on Shop app was still saying the item hadn't been shipped but my order was showing as fulfilled. I messaged via the website & was sent a Royal Mail tracking number. My order was delivered thar day. Delivery was longer than expected but the customer service was brilliant. Thank you

July 17, 2025
Rated 1 out of 5 stars

Shocking Compnay…ordered a footshirt 10…

Shocking Compnay…ordered a football shirt, 10 days ago, they said it had been shipped a week ago. Still no delivery, can’t be tracked and I can’t find a phone number for them..had no reply from my email yesterday, stay away imo, I wish I did

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

I have tried to contact this company…

I have tried to contact this company with regards to my order. Company not responding to my “live chat” or emails. Have I been scammed?
I have an order number and tracking number but neither are correct when I try to track it.

July 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look