Jersey d'Or Reviews 304

The customer service is amazing with this company. I made a mistake when ordering and they were amazing !!

I was pleasantly surprised by the quick response from customer service as well as the fast response to my order change request. Thanks to all.

Great service! I made a mistake on my order, emailed Jersey d’Or once I realised using their easily found contact details explaining my issue and was replied to within 30 minutes with the error corrected. Saved me a load of hassle especially coming up to Christmas! Brilliant and I will definitely be back! Thank you very much for the support! Very much appreciated

I must commend customer service on their rapid response to my dilemma. The only problem I had is the lack of communication from the courier to show the package was in transit and probable delivery date. Not having that after 3 weeks I contacted customer service wondering where the package was. I was informed the package was delivered 2 days before and a photo sent of delivery. This allowed me to ask a neighbour to retrieve my package until I returned home. Items appear to be of good quality. Thank you Jersey d’Or.

Received the wrong shirt, but once I had emailed them they responded really quickly and apologised for the error, ordered me the correct shirt and also told me to keep the one I had received to save me any hassle in sending it back.
Really quick response times and friendly staff members too.
Would recommend them.

I ordered a kobe Bryant gold away barcalona shirt for my son whilst watching Chelsea v barcolona on teusday...the next day I realized I'd ordered the wrong size... I emailed jersey d'or as soon as my son told me of my mistake. I received a swift response to my email and was amazed by the customer service. 5stars all the way. As ive stated it was my mistake and was fully aware of extra costs that would be down to me to change order ( postage etc etc)...I was happily surprised to recive email saying "no problem gary order has been updated and changed"...fantastic company to deal with again 5stars

I had an issue with the order. I emailed support team to hold and fix it. The response was immediate and resolved it instantly. It is first jersey kit for my son and I believe we will not be disappointed.

The customer service team were fantastic. My order had been shipped and was apparently delivered but I did not receive the football shirt. They very kindly sent me another shirt which I was deeply grateful for.

I have ordered before and was very pleased with the results, great shirt, great price, packaging delivery all great. This time had to cancel order and it was not a problem as Romabelle sorted me out .

Ordered 6th nov football shirt. Said on its way. Did not arrive. Scam. Fraud. Just pocketing my money.

With a lot of online stuff you don’t get much help so it was refreshing to get great service from them when I had an issue, thank you so much for speedy, direct, friendly service

great customer service and very helpful when i needed to exchange to a different size

Thank you very much. All the necessary information was provided to me very quickly, politely and professionally. By the way, the jersey is of excellent quality. I would buy it again!

Jersey d’Or customer service is impressive! I had made a huge error in a jersey I had ordered. I only realised this after a few days of placing the order. The guys were very kind and responsive, once they had received my email they swiftly proceeded to amend the order for me, saving me the time and money as I would have had to place a new order since this was my own mistake. This gesture tells you a lot about a business customer care satisfaction. Thanks guys x

Responsive, kind people

Very happy with the customer service, very prompt and efficient response. Thank you.

Excellent communication, very responsive, well pleased

Had an issue with the size of my jersey, I hadn’t checked the size chart and contacted Jersey d’Or customer service and I was graced by an angel… Romabelle dealt with the situation masterfully… Never had such good customer service… Next level! Merci beaucoup Romabelle, t’es trés gentil…