Very pleased with the jerseys and shorts we ordered for our two boys. Fantastic value for the price. The reason for 3 stars is the larger kit was accidentally delivered with size small socks. We att... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The tracking isn’t the best, i ordered 2 shirts and only 1 came in and the other is missing. I’ve tried contacting them through they’re “customer service” but it’s no use if no one responds back but a... See more
Company replied
Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quali... See more
Company replied
I like the prices it’s a solid bang for your buck. I have purchased 8 jerseys here, and only one of them had a quality issue (the collar was skewed to the right and then looked bigger than the left si... See more
Company replied
Company details
- Sportswear Store
- Clothing Store
- Men's Clothing Store
- Soccer Store
- Sporting Goods Store
- Women's Clothing Store
Written by the company
Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices! Use promo code PILOT10 to get 10% OFF your first order with us!
Contact info
1501 India St., 92101, San Diego, United States
- +1(619)257-1961
- service@jerseyloco.com
- jerseyloco.com
3.6
Average
490 reviews
Replied to 91% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jersey arrived in great condition
Jersey arrived in great condition! My boys will be very excited!
May 7, 2026
Unprompted review
Reply from JERSEY LOCO
Love this, Trish! Hope the boys absolutely loved them. Thanks for choosing Jersey Loco!
Good quality for a good price
The jersey was of the expected quality, and I was notified via email with reliable updates about its arrival. It did take a couple weeks to arrive, but my experience has me interested in being a returning customer
May 6, 2026
Unprompted review
Reply from JERSEY LOCO
Thanks, Blake! Reliable updates and solid quality at a fair price is exactly what we strive for. Appreciate the kind words!
Half of my order was not shipped
Half of my order was not shipped. Who works in their facility
May 6, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Rob, we are really sorry to hear that part of your order did not arrive. That is not okay, and we want to fix it as quickly as possible. We sent a request through Trustpilot for your order details so we can identify your order itself, and track down the missing items and ship them out. Please reply with the info when you get a chance.
Reply from JERSEY LOCO
Thank you, Jozo! Quality is huge for us, so this really means a lot. Enjoy the jersey!
Shirts were reasonable priced and…
Shirts were reasonable priced and arrived within the days they specified.
May 6, 2026
Unprompted review
Reply from JERSEY LOCO
Thanks, Tiago! Fair prices and on time delivery are a top priority for us, so we are glad it all worked out smoothly!
The jerseys came and were correct in…
The jerseys came and were correct in the teams and requested badges but I had specified KIDS sizes and they sent adult. I emailed their support contact but have not heard back.
May 5, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Stephen, we are very sorry to hear about your experience. We sent a request through Trustpilot for your order number so we can pull up the file and look into what went wrong right away. Please reply when you have a moment so we can get this sorted.
Still nothing
Even with requested info through trustpilot which they asked for and i sent straight away still no email back and its been 3 days, its all a show, they just take your money and do nothing
April 4, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Wesley, we sincerely apologize for the lack of follow up after you provided your details. That should not have happened. Please resend your order number to service@jerseyloco.com marked Trustpilot follow up and we will personally take ownership of your case and resolve it right away.
I loved the quality of the product and…
I loved the quality of the product and am excited to wear it for the world cup
May 6, 2026
Unprompted review
Reply from JERSEY LOCO
Thanks, Jack! World Cup ready and feeling good about the quality is the dream. Hope you enjoy every match in it!
I love the jersey that I ordered for my…
I love the jersey that I ordered for my son. However, like other customers, I found that the large (his normal size) was a bit too tight. I have reach out to the company about an exchange. If all goes well with that, it's a 5 star review.
May 6, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Jane, thank you for the kind review and the honest feedback! Sizing can vary between teams and styles, so we always suggest checking the size chart on each product page before ordering. If you ever need help picking the right fit, our team is more than happy to assist.
Reply from JERSEY LOCO
Thanks so much, Carl! We really appreciate the support and the kind words.
Site was easy to use
Site was easy to use, and the price was exceptional
April 22, 2026
Unprompted review
Reply from JERSEY LOCO
Thanks, Mike! Easy to use and easy on the wallet is exactly what we are going for. Appreciate you giving us a try!
Complete Frauds and Crooks
I returned a duplicate ordr in February and still waiting for refund. They keep sending me an email saying that they have excalaterd the request to their "finance team". These people are frauds and criminals. The product absolutely sucks for the money. Stay Away from these lying crooks selling knockopffs out of the back of their station wagon. Finance teasm. What a joke.
May 5, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Andrew, we are sorry to read this and want to make sure your refund is actually processed, not stuck in another loop. So we can step in directly with our team rather than relying on the standard escalation flow, please share your full name, email address, phone number, and order number through Trustpilot's request information option. Once we have that, we will personally follow your refund through to completion.
Did not receive ordered item
Did not receive ordered item. Customer service is not replying to any emails. It is scam.
April 29, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Jeppe, we are very sorry to hear the item never arrived and that emails have gone unanswered. We have sent a request through Trustpilot for your full name, email, phone number, and order details so we can investigate exactly what happened with your shipment. Please reply when you can and we will work on a resolution right away.
I ordered a Jersey kit with shorts…
I ordered a Jersey kit with shorts before reading the reviews, then I panicked after reading the reviews, but I can't say anything negative. I live in the US. I got the Jersey in 14 days. Good quality
April 20, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Michael, this honestly means so much to us. We know there is plenty of noise out there online, and we appreciate you giving us a real shot. So glad the kit lived up to expectations and that we earned your trust!
Refuse to process refunds
Ordered a jersey with a mystery jersey. The mystery jersey never arrived and the jersey they did send me was missing extra badging that I ordered. I filled out their refund request and 2 months later still no refund. Clearly this is a fraud and scam. My advice, don’t order anything g from these guys. It’s nothing but a cheap knock off, the customer services take days/ weeks to reply back (and is a AI Bot), and if you request a refund they don’t processes it. For anyone else seeking a refund, just issue a charge back.
Reply: why would I put my personal information on a 3rd party review site? Already issued a charge back, have fun dealing with the bank.
March 8, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Wade, we are genuinely sorry for the experience you described and for the long wait on your refund. We want to look into this directly rather than have it sit in another queue. Could you please share your full name, email address, phone number, and order number through Trustpilot's request information option so we can pull up your case, confirm the missing badging and mystery jersey, and push the refund through.
the Gold Mexico jersey…
The quality of the Gold Mexico jersey is a banger!
May 4, 2026
Unprompted review
Reply from JERSEY LOCO
Haha, thanks Mikey! That Mexico Gold kit is a serious favorite around here too. Glad you are loving it!
I don't need anything that they sell
I don't need anything that they sell. I try to BLOCK their ads, they keep sending me garbage ads for things i don't need or want. Contacted their customer service, no reply. They sell junk and d try to pound you with ads as punishment if you don't want anything.
May 3, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Michael,
Thank you for the feedback, and I'm sorry for the frustration our marketing emails have caused, that's the opposite of the experience we want anyone to have with us.
You can stop our marketing emails immediately by scrolling to the bottom of any email from us and clicking the "Unsubscribe" link. That removes you from our promotional list right away, so you won't receive further ads from us.
We'll personally make sure your contact preferences are honored and look into what went wrong with your original inquiry.
Thanks again for taking the time to let us know. Feedback like yours is how we improve.
Replicas/knock offs/fakes
Replicas/knock offs/fakes, but you know when you’re buying because it’s too cheap to be real. The quality isn’t great for the price. I’d expect s fake shirt costing $60 to still be of a decent quality.
Shipping took 3 weeks and was kind of surprised it arrived, based on other reviews and the fact that the ‘tracking site’ seemed really sketchy.
Not awful, but a little pricey for the quality
May 1, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Rob, thanks for taking the time to share your honest feedback. If you ever want help picking out something specific or have any questions about a future order, please reach out to our support team and we'll be happy to assist. We appreciate you giving us a try and review!
Reply from JERSEY LOCO
Hi Sergio, thank you so much for the kind words! We're thrilled to hear the jerseys arrived in great condition. We put a lot of care into our quality checks, so it means a lot to know it showed. Enjoy reppin' your kit, and we hope to see you back again soon.
Best Mystery Jersey Ever!
I ordered the World Cup Argentina jersey along with a mystery jersey from Jersey Loco and go the absolute best USA Jersey as my prize! Ordering was easy and convenient and my jerseys came quickly in beautiful condition! Thank you Jersey Loco!
April 14, 2026
Unprompted review
Reply from JERSEY LOCO
Hi Juliet, this absolutely made our day! Knowing the World Cup Argentina jersey and your mystery pick both hit the mark is exactly what we hope for. Thanks for trusting us with your order and for sharing your experience. Can't wait to see what mystery jersey you pull next time!
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