Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always great service and tech is top…

Always great service and tech is top notch.

June 9, 2026
Jersey Watch logo

Reply from Jersey Watch

Thanks so much for the 5-star review, Jerry! We’re so happy to hear that you feel like you're receiving great service from our Customer Care team and that you're also enjoying the product and features!

Rated 5 out of 5 stars

So Helpful!

Always an ease making any updates to the website. I can just send them an email with my vision and they execute it every time!

June 3, 2026
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Reply from Jersey Watch

Thanks so much for the great review, Celeste! We’re really glad to hear you’ve had a great experience with our Customer Care team and the website is easy to update!

Rated 5 out of 5 stars

This month was a bit tough…

This month was a bit tough (financially). I appreciate the option they gave me to skip this month altogether. Makes this connection more than just technical support. Really appreciate them!

Toni

June 1, 2026
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Reply from Jersey Watch

Thanks for the five-star review, Toni! We're just happy we could help out during a tougher time- we appreciate working with your flag football org over the last year!

Rated 5 out of 5 stars

Fast Service

Kelly replied and resolved our challenge very quickly - less than 2 hours.

June 1, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Mac! We're really glad to hear that our Customer Care team responded quickly and was helpful!

Rated 5 out of 5 stars

Super quick response time

Super quick response time. We have loved using Jersey Watch for our Orange County, CA Water Polo Club.

May 22, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review! We're really glad to hear that our Customer Care team responded quickly and was helpful for your Water Polo Club's website!

Rated 5 out of 5 stars

Quick problem resolution

I had a very important issue come up at 5:15 on a Friday afternoon before a long Holiday weekend. Hilary got back to me in minutes, problem solved!

May 22, 2026
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Reply from Jersey Watch

Thanks so much for the 5 star review, Mark! We're so glad to hear that our team was able to help quickly on Friday afternoon!

Rated 5 out of 5 stars

Customer Service is The BEST

We’ve had a fantastic experience with Jersey Watch. Most importantly, they’re always available to help and it is easy to talk to a person to get help.

May 19, 2026
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Reply from Jersey Watch

Thanks so much for the great review! We’re really glad to hear you’ve had a great experience with our support team!

Rated 5 out of 5 stars

They have been very helpful and…

They have been very helpful and incredibly fast with their responses. We’ve been extremely pleased with the level of customer service

May 19, 2026
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Reply from Jersey Watch

Thanks so much for the great review, Valerie! We’re really glad to hear you’ve had a great experience with our support team. We always try to be quick, helpful, and easy to work with, so it means a lot to hear that feedback!

Rated 5 out of 5 stars

Unbelievable customer service

Unbelievable customer service ! I ask one thing and it’s done in seconds

May 18, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Norm! We're really glad to hear that our Customer Care team responded quickly and was helpful.

Rated 5 out of 5 stars

The Upgrade and Service We Were Looking For

Switching to Jersey Watch has been a great experience for our organization. Their features are a major step up from where we previously hosted our website, and I especially appreciate how easy it is to make edits on the fly from my phone when needed.

I’ve also had consistently excellent experiences with their help desk and customer service team. First, it’s refreshing to be able to speak with an actual human when problem-solving. Second, their team is attentive, responsive, and genuinely helpful throughout the process. Anytime I’ve had questions or needed assistance, they’ve been quick to respond and work through solutions.

One thing I’ve really appreciated is that they’re also open to feedback and suggestions on ways to improve their system, which says a lot about how much they care about their users’ experience.

From the platform itself to the customer support team, I would absolutely recommend Jersey Watch. 5/5 experience.

May 6, 2026
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Reply from Jersey Watch

Thank you so much for the thoughtful review, Jen! We’re really glad to hear the switch to Jersey Watch has been such a positive upgrade for your organization.

We also truly appreciate the kind words about our support team. Providing real, responsive human support is something we care a lot about, and it means a ton to hear that your experience has reflected that. Thank you as well for sharing feedback and suggestions along the way.

We’re excited to keep working with you and really appreciate the recommendation! 🙌

Rated 5 out of 5 stars

Bomb!!

Excellent design, easy website navigation, communication awesome

May 13, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!

Rated 5 out of 5 stars

The customer service of Tim and Hilary…

The customer service of Tim and Hilary along with the promptness and professionalism of the Jersey Watch Family it’s always a pleasure working with them.

May 5, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review and the kind words, Karl! We're so glad to hear that you had a great experience with our team and we look forward to continuing working together!

Rated 5 out of 5 stars

Courteous

Courteous, great response time, efficient

April 22, 2026
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Reply from Jersey Watch

Thank you for leaving us a five-star review, John! We really appreciate hearing that our team was courteous and quick to help!

Rated 5 out of 5 stars

Great customer service

Customer service has been better than expected.

Response time for getting help has been good. Wish there was help over the weekend at times, but definitely not a deal breaker, just need to plan better.

Services are easy to use and pretty self explanatory once set up.

April 27, 2026
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Reply from Jersey Watch

Thanks for the 5-star review, Rebecca! We’re glad to hear our customer service has exceeded expectations and that response times have been helpful. We also understand the note about weekend support. We’ve recently expanded our support hours and will continue to keep this in mind as we grow.

If there’s ever anything you need, feel free to reach out to us at help@jerseywatch.com, we’re always happy to help!

Rated 5 out of 5 stars

I reached out to Jersey Watch when I…

I reached out to Jersey Watch when I needed help with our website. They responded quickly and effectively communicated and explained exactly to help me. They already have great supports built into their platform, but every time I’d reached out for support I’ve had efficient and effective support!

April 23, 2026
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Reply from Jersey Watch

Thank you for the kind words, Allison! We’re so glad to hear our team has been quick to respond and able to clearly walk you through what you needed. It means a lot to know the built-in tools are helpful, and that our support team has been there when you’ve needed a little extra guidance.

If there’s ever anything else we can help with, feel free to reach out to us at help@jerseywatch.com. We’re always happy to help!

Rated 5 out of 5 stars

I was a complete beginner…

I was a complete beginner and they literally helped with ever single issue I had. I would recommend anyone who manages a team to use Jersey Watch!!!

April 17, 2026
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Reply from Jersey Watch

Thanks for leaving us a five-star review and the kind words, Glen! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!

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