Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best around!

Answers questions very quickly! Great support!

July 30, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Brittany! We're so happy to hear that our Customer Care team was able to help quickly.

Rated 5 out of 5 stars

Great Customer Service

Kelly was great! She was very responsive and helpful. She has made this new process easy to navigate.

July 30, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Fabiola! We're so happy to hear that one of our Customer Care team members made the new process easy to set up and navigate!

Rated 5 out of 5 stars

Great work with color change!!

They worked well and fast with my color scheme change request! I am very happy with the result

July 29, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Coach Ty! We're so happy to hear that you're happy with the new website design change and color!

Rated 5 out of 5 stars

Jersey Watch 5-Star Support

When I took over communications for our booster board, I had a lot of operational questions about our website and mailing lists. Jersey Watch did a great job of handing all my questions and walking me through unfamiliar territory. Very satisfied!

July 15, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Casey! We're so happy to hear that our Customer Care team was able to help quickly and provide helpful information.

Rated 5 out of 5 stars

Service is always top notch

Service is always top notch! They answer questions promptly and it doesn’t matter at what time of the day it is. We greatly have benefitted from using Jersey Watch!

July 12, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Robert! We're so happy to hear that our Customer Care team was able to help quickly.

Rated 5 out of 5 stars

Great immediate response with easy to…

Great immediate response with easy to follow instructions and very professional.

July 9, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Reggie! We're so happy to hear that our Customer Care team was able to help quickly.

Rated 5 out of 5 stars

TAKING MY EMAILS DURING THE HOLIDAY

TAKING MY EMAILS DURING THE HOLIDAY, WORKING THROUGH IT WHEN TIME ALLOWED RESPONDING QUICKLY ON THE WEEKEND OF THE HOLIDAY, RESPONDING QUICKLY ON THE FOLLOWING MONDAY AND THE OUTSTANDING SERVICE OF AND PUTTING THINGS IN THE BACK OF THE WEBSITE AND SETTING OUT HANDFUL HELPFUL INFORMATION.

July 8, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Gene! We're so happy to hear that our Customer Care team was able to help quickly and provide helpful information.

Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service!

July 8, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Isabella! We're so happy to hear that you've had a great experience with our Customer Care team.

Rated 5 out of 5 stars

The support team has been great

The support team has been extremely helpful and informative. I've been impressed with them

July 7, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Scott! We're so happy to hear that our Customer Care team was able to help quickly.

Rated 5 out of 5 stars

The willingness to figure out the issue…

The willingness to figure out the issue and get it resolved quickly. Also checking to make sure it was actually resolved.

June 26, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Heather! We're so happy to hear that our Customer Care team was able to help quickly and followed up!

Rated 5 out of 5 stars

We’ve been using JerseyWatch to manage…

We’ve been using JerseyWatch to manage our track club and it’s been a game-changer. The platform makes it incredibly easy to build a clean website, register athletes, and collect payments all in one place. The customer support is fast, helpful, and always open to feedback.

As a coach, the biggest win has been how simple it is to communicate with our team and keep parents in the loop. If you’re running a youth sports program and want to look more professional without spending hours on tech, JerseyWatch is 100% worth it.

June 23, 2025
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Reply from Jersey Watch

Thank you for your 5 star review, Shaw! We're so happy to hear that you have had a great experience with our Customer Care team and the platform. We look forward to continuing working together!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Exceptionally fast response time.

June 11, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Wayne! We're so happy to hear that our Customer Care team was able to help quickly.

Rated 5 out of 5 stars

Five Stars All the Way!

The Jersey Watch support team is truly top-tier—always friendly, prompt, and incredibly helpful when needed. It’s clear they care about their users and are committed to making the experience smooth and positive. Their service adds so much value to an already great platform!

June 11, 2025
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Reply from Jersey Watch

Thank you for your kind review, Hailey! We're so happy to hear that you have had a great experience with our Customer Care team and the platform. We look forward to continuing working together!

Rated 5 out of 5 stars

Quick response and complete…

Quick response and complete satisfaction with the whole process. Thank you very much for your wonderful customer service.

June 6, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for leaving a five-star review, Chip! We're so happy to hear that our Customer Care team was able to help quickly.

Rated 5 out of 5 stars

Quick Response

Kelly was very prompt and responsive and handled my question without issue.

June 3, 2025
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Reply from Jersey Watch

Thanks for leaving a five-star review, Frank! We're so happy to hear that our Customer Care team was able to help quickly.

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