Jersey Watch Reviews 

1,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team responds very quickly and is always ready to help with website setups and daily management. People really appreciate the intuitive, user-friendly platform and the prompt, efficient assistance provided throughout the entire registration process. Consumers find the staff exceptionally knowledgeable, noting that communication is smooth and problems get resolved almost instantly. Some reviewers were not happy with occasional challenges, noting that the platform can sometimes feel confusing and that customer support is unavailable over the weekend. A few users felt that the service struggled to address specific queries effectively during these rare difficult moments.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift assistance.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

User experience

People report positive experiences with user experience, finding the platform helpful and time-saving.... See more

Service

Reviewers highlight positive aspects of service, noting that it is great, affordable, and top-notch overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible Product and Team They respond faster to emails than my wife does to texts. Their platform is incredibly intuitive, easy to use, and well priced. Couldnt be happier with our partnership w... See more

Company replied

Rated 5 out of 5 stars

I have had a GREAT experience with Jersey Watch as I am making changes and updating our website. I have worked with different people and the turn around time has been so quick. It has made this entire... See more

Company replied

Rated 5 out of 5 stars

Such a simple process. I think my website was up and running within 24hrs. Customer service is so fast to respond and any changes to the website you want to make, they do it within a business day.... See more

Company replied

Rated 5 out of 5 stars

The website is great, very user friendly and intuitive. When I have had any questions, their tech support team has been incredibly responsive and helpful. Very happy overall with the services they pro... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service

About Jersey Watch

Written by the company

Launch your sports website and registration in minutes!

Jersey Watch is the all-in-one management software made for sports organizations. Create a website, manage registration, schedule events, and send messages.

Join over 2,800 sports organizations using Jersey Watch this season!

Jersey Watch - the all-in-one management software made for sports volunteers

Written by the company

Top rated customer experience for sports volunteers!
Jersey Watch is the all-in-one management software made for sports volunteers. Build a website, manage registration, schedule events, and create a stronger community. Check out our reviews to see what Jersey Watch customers are saying!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,109)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jersey Watch has been awesome to work…

Jersey Watch has been awesome to work with! I have worked with multiple staff and they have all been knowledgeable and very helpful!!

March 24, 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for your 5-star review, Clint! We're so happy to hear that you have had a great experience with our Customer Care team.

Rated 5 out of 5 stars

Great quick response to a trouble…

Great quick response to a trouble ticket!

March 21, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for the 5-star review, Steven! We're so happy to hear that our team was able to quickly solve an issue for you!

Rated 5 out of 5 stars

Always helpful

Always helpful. Easy to implement their direction. When I’m unable they will make the requested changes for me. Superior!

March 20, 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for your kind review, Ira! We're so happy to hear that you have had a great experience with our Customer Care team.

Rated 5 out of 5 stars

Jersey Watch has been a game-changer…

Jersey Watch has been a game-changer for our youth football organization. Their customer service is absolutely top-notch. Nearly every time I reach out with a question, their team doesn’t just tell me how to do something—they offer to do it for me! That level of support makes a huge difference when managing a busy program. Their platform is easy to use, and having a responsive, helpful team behind it makes the experience even better. Highly recommend Jersey Watch to any sports organization looking for a hassle-free way to manage registrations, communication, and scheduling.

March 19, 2025
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Reply from Jersey Watch

Thank you for your kind review, Kyle! We're so happy to hear that you have had a great experience with our Customer Care team and the platform. We look forward to continuing working together!

Rated 5 out of 5 stars

Great Customer Service

Fast customer service is really important to me and so far you guys have been excellent in that department. Also only communicating through email can be challenging, but you guys have great comms through email.

March 12, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Caleb! We're so happy to hear that our team was able to quickly communicate through our email support!

Rated 5 out of 5 stars

Logo Change

Requested the logo to be changed on the website and received a response back quickly. The website was updated and is exactly what we wanted!

March 18, 2025
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Reply from Jersey Watch

Thanks for such a kind review, Michael! We're so happy to hear that our team was able to quickly update the website for you!

Rated 5 out of 5 stars

Quick and easy response!

Every response was always quick and answered my questions to the fullest potential!!

March 13, 2025
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Reply from Jersey Watch

Thanks for the 5-star review, Mackenzie! We're so happy to hear that our team was able to quickly solve an issue for you!

Rated 5 out of 5 stars

I had a response in less than 15 minutes!

I had a response in less than 15 minutes and the directions were exactly what I needed. I made my changes and everything was good from there!

March 12, 2025
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Reply from Jersey Watch

Thanks for such a kind review, Cathi! We're so happy to hear that our team was able to quickly solve an issue for you!

Rated 5 out of 5 stars

Highly recommended

Jersey watch team have been so amazing! They are quick to respond and are able to fix anything I need for the website. I highly recommend them!!

March 10, 2025
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Reply from Jersey Watch

Thank you for your kind review! We're so happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

They exceeded our expectations and did…

They exceeded our expectations and did it in a timely manner. We are very pleased with the outcome.

March 10, 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for your 5-star review, Michael! We're so happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Quick

Quick, polite and professional responses!

March 10, 2025
Jersey Watch logo

Reply from Jersey Watch

Thank you for your 5-star review, Matt! We're so happy to hear that you had a great experience with our Customer Care team!

Rated 5 out of 5 stars

The team's response time is amazing and…

The team's response time is amazing and they really seem to care about what their clients like. Questions and thoughts are always taken into consideration with lots additional information provided. Needs are met in a timely manner.

March 7, 2025
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Reply from Jersey Watch

Thank you for your kind review, Anne! We're so happy to hear that you have had a great experience with our Customer Care team!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

March 7, 2025
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Reply from Jersey Watch

Thank you for your kind review, Ashley! We're so happy to hear that you have had a great experience with our Customer Care team!

Rated 5 out of 5 stars

I had multiple questions related to how…

I had multiple questions related to how I should design my form and how to accomplish the final product. Sierra and Courtney were very prompt and patient responding to my issues. They had suggestions that I did not think of, and I now have a form that is in production doing exactly what I needed it to do.

March 5, 2025
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Reply from Jersey Watch

Thank you for your kind review, Larry! We're so happy to hear that you have had a great experience with our Customer Care team and the platform. We look forward to continuing working together!

Rated 5 out of 5 stars

From startup to launch everything was…

From startup to launch everything was simple and efficient , plus Kelly in support was excellent to work with and super responsive.

Coach J.
Blue Clover Hockey

March 5, 2025
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Reply from Jersey Watch

Thank you for your kind review, Jim! We're so happy to hear that you have had a great experience with our Customer Care team and the platform. We look forward to continuing working together!

Rated 5 out of 5 stars

Thank you Jersey Watch for the…

Thank you Jersey Watch for the fantastic website and customer service. I needed help with the domain forwarding and Courtney and Sierra made sure it was done correctly.

March 5, 2025
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Reply from Jersey Watch

Thanks for such a kind review, Lindsay! We're so happy to hear that our team was able to quickly solve an issue for you!

Rated 5 out of 5 stars

Easy to work with. A couple suggestions

Easy to work with . Only suggestions are for payment plans to be generated on an automatic bi weekly schedule when they register. It is a real pain having to reset dates every couple of days and to make payment plans refunds to be processed as one lump sum instead of multiple.

March 5, 2025
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Reply from Jersey Watch

Thanks for leaving us a five-star review, Tara! We're really happy to hear that our support team is easy to work with. We've added the payment plan suggestion to our list for the tech team to review for future improvements! If anything changes here, we'll be sure to let you know!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service as always! They are always so quick to respond and exceptionally helpful!!

March 5, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for such a kind review, Jody! We're so happy to hear that our team was able to quickly solve an issue for you!

Rated 5 out of 5 stars

Jersey Watch is always responsive and…

Jersey Watch is always responsive and resolves issues quickly!

February 26, 2025
Jersey Watch logo

Reply from Jersey Watch

Thanks for such a kind review, Rob! We're so happy to hear that our team was able to quickly solve an issue for you!

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