Great price point compared to other sandals on the market. Quality craftsmanship. The leather is soft and supple. There was no breaking in period. True to size. I bought the Daniel fisherman sandals i... See more
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Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.
Contact info
Kester Ave 5924, 91411, Van Nuys, United States
- Support@jerusalemsandals.com
- jerusalemsandals.com
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Really well made sandals
Really well made sandals, they're my second pair and I love them!
Loved the different styles
Loved the different styles, but I found the leather to be very hard and stiff essentially where the big toe is inserted
JUST OK NOT GREAT!
They are ok really. They look a little bit like a girl sandals, maybe if it was a bit wider in the front or something, to make it look more on the manly side. Quality MEH! in the pictures looks so good! When they arrived it really looks kind of cheap and they are not that comfortable as they say. Only reason why I'm not sending it back is because my sister liked it. So I'm going to give it to her. Just my honest opinion.
Great quality shoes and fast delivery
Great quality shoes and fast delivery. I will order more in the future.
Fitted well know I got to wear them
Great customer service- had an exchange…
Great customer service- had an exchange and was instantly addressed!
The purchasing process went smooth and…
The purchasing process went smooth and the quality of the sandals is very good.
I wish they were all leather
I wish that the top part was just leather not coated with neoprene type material. I suspect that after a while it will wear out. That being said I really like the clogs I just received and plan on wearing them this upcoming winter.
Sandals arrived when anticipated
Sandals arrived when anticipated, and I found that they were not only comfortable, but stylish and very moldable to my feet. A winner!
Satisfaction:
Satisfaction:
So easy to work with when needing a return and exchange. The customer service was exceptional.
Low quality
I waited nearly two months for the delivery, which was explained when i ordered.
The sandals were too narrow, the leather extremely thin and papery. The buckles were extremely low quality and fastened by a single grommet. You are able to bend the buckle by hand. As malleable as tin.
Overall a disappointment. I placed them back in the box for a return within 5 minutes.
Give them 3-4 days of break-in period…
Give them 3-4 days of break-in period and you will LOVE them as much as I do! I ordered EU size 38, typically I wear 7 1/2 in sandals. They fit perfectly. The Honey color is a beautiful, neutral brown that goes with anything. I chose the Good Shepherd Buckle because I wanted something that wouldn't slide off and they don't.Overall, I am super happy with my purchase.
They are FABULOUS
I preordered my pair of clogs and I knew it would take a while to get them. I felt it was taking forever to get them and I contacted customer support. They were absolutely wonderful!!! My rep tracked my order and got back to me right away.
As for my shoes—-they are absolutely wonderful! Not to mention they are sooo comfortable and I love them!
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